Comments on: Contact Us

By: Rei Liu

Rei Liu — Fri, 18 Apr 2025 07:35:48 +0000

Dear American Airlines Customer Service,
My wife and I had a highly unsatisfactory travel experience with your airline during our recent trip, which involved a connecting flight AA127 on April 2, flight AA9600 on April 4 through Dallas. Originally, our layover in Dallas to Shanghai should have taken only 1.5 hours. However, due to issues caused by American Airlines, we were stranded at Dallas Airport for a full 48 hours!
During this ordeal:
– We were repeatedly asked to board and then deplane, causing immense frustration.
– We spent two nights in assigned hotels and two days scrambling for meals at the airport, which was particularly exhausting for elderly passengers like us.
– We could not access our luggage, including daily essential medications, severely impacting our health and well-being.
– The meal vouchers provided could not work for the meal costs, and the hotel accommodation vouchers were unusable, forcing us to pay out of pocket.
Given these unacceptable circumstances, we demand the following:
1. Reimbursement of $205.75 for our additional meal ($12+$12 ) and hotel expenses ($74.75), and the fine fee $107 of flight change due to delaying .
2. Compensation per airline policy, as this 48-hour delay was entirely AA’s responsibility.
3. Immediate service and management improvements—your handling of this situation was completely unprofessional and unacceptable.
We expect a prompt resolution and detailed explanation of how AA will prevent such failures in the future. Please contact us at (reiliu2022@163.com]) at your earliest convenience.

Sincerely,
Rei Liu & Nan Zhou
Our Flight Confirmation No.: SZGMCT
April 9, 2025

By: Maggie Nesbitt

Maggie Nesbitt — Thu, 07 Dec 2023 20:36:58 +0000

I was at a Starbucks yesterday and my Starbucks app won’t work. I had to go home and put in another password. It works now but I spent 21.92 and I couldn’t claim it. Wondered if it could be added to my account!!??

By: Janie

Janie — Wed, 06 Dec 2023 23:24:09 +0000

Northland /Dalhousie “banned “ me from Walmart because a woman who is from India heard me say to my daughter “I got my Indian status card” and she got very jealous and insecure she was Nannie’s to staff saying my 43 yr old daughter and I swore yelled used bad language
She is prejudiced and does harm to women she is jealous of
The staff totally supported her in her actions how sad they helped as very sick woman to get sicker

By: Judith Dyer

Judith Dyer — Sun, 26 Nov 2023 18:56:49 +0000

Hi, David Smith,
Our Credit and debit cards were either stolen or copied by a “trusted” friend who had access to my home.
They used their own phone number which I am assuming they were able to change on Amazon site.
We need to know WHAT they purchased and WHERE it was shipped in order to press charges here in Mexico.
They also stole cash from ATM’s and other erroneous charges all adding up to 50K USD. These are NOT concerning Amazon.
This is serious. Right? Or, perhaps not really serious as far as Amazon is concerned.
What functioning number do we call to get this information?
Thanks…(for anything)
Judith Dyer and daughter Susan Dyer

By: Teresa

Teresa — Tue, 07 Nov 2023 21:57:33 +0000

Wanting to speak to someone about gifts cards bought at an be of your stores. Totaling $4,200. My mother was scammed into purchasing them by someone who told her a story and he was an fbi agent. There are 2 cards that still have a balance of $500 each. I would like to see if she can be reimbursed for those. The store she bought them at in Mackinaw Illinois has a no return sign in the gift cards. I’m want to know if there’s anything you can help me with in getting her money returned.
Thank you

By: Melisa

Melisa — Wed, 01 Nov 2023 01:52:13 +0000

I made a complaint and followed up on the la marque Pizza Hut. And corporate has yet to try to even follow up. I was verbally assaulted by the store manager Sam

By: Cathy Peters

Cathy Peters — Tue, 31 Oct 2023 23:14:03 +0000

I placed my order #a835b3e6 at 1:30pm today for 5:15. It is now 7:10pm and still no order. I have received, at 15 min intervals notifications of delivery since 5:15. This is horrible customer service, and I expect reimbursement.

By: Cynthia McDonagh

Cynthia McDonagh — Mon, 16 Oct 2023 14:46:20 +0000

Every Monday since Sept 13 a charge of $74.90 is charged to my credit card and then reversed. This is same amount charged for an outdoor umbrella in mid September. Would you please contact or forward my contact information to your Accounting Dept. No money is taken yet it should not be doing this…

By: Helen/Ann Cooper

Helen/Ann Cooper — Sat, 07 Oct 2023 12:20:39 +0000

son ordered these shoes for me not fit for purpose,s he sent back to get refund ,and paid for the pleaser only to have same shoes send back 2 weeks later.Sender wasOnline seller
Units 49 – 51.crane
Boulevard
Ipswich IP3 9SQ
customer reference TAL23091232691

By: Laura

Laura — Fri, 06 Oct 2023 03:18:39 +0000

¡Hola! He querido escribirte porque veo una excelente oportunidad para que tu empresa sea el foco de una *entrevista* que tengo en mente que podríamos realizar.
Esta entrevista no sólo sería una conversación enriquecedora, sino que además, *se publicaría en decenas de medios* y periódicos de gran reputación. Como beneficio adicional, enlazaremos tu sitio web en la entrevista, lo cual ayudará a mejorar su posicionamiento. El hecho de que aparezcas en una entrevista en medios confiables contribuirá a generar más confianza en tu negocio.

¿Sería posible que me dieras un *número de teléfono* para discutir los detalles? Gracias.¡Hola! He querido escribirte porque veo una excelente oportunidad para que tu empresa sea el foco de una *entrevista* que tengo en mente que podríamos realizar.
Esta entrevista no sólo sería una conversación enriquecedora, sino que además, *se publicaría en decenas de medios* y periódicos de gran reputación. Como beneficio adicional, enlazaremos tu sitio web en la entrevista, lo cual ayudará a mejorar su posicionamiento. El hecho de que aparezcas en una entrevista en medios confiables contribuirá a generar más confianza en tu negocio.

¿Sería posible que me dieras un *número de teléfono* para discutir los detalles? Gracias.