Kroger Headquarters
Kroger Corporate Office and Headquarters.
All corporate information and company resources for the US retailer Kroger.
See the Kroger Headquarters contact details, corporate address and phone numbers, a list of the corporate governance team, a brief company history, jobs and careers information, customer service contacts, info on the Kroger Feedback page, and more.
About Kroger.
Retail chain Kroger was established in 1883 with the inauguration of a grocery store in downtown Cincinnati. By the 1930s, the company had become a chain and was known for its dedication to quality assurance.
Over the following decades, Kroger continued to acquire retail companies until it became one of the top-25 largest companies in the United States.
Kroger operates supermarkets, convenience stores, large superstores, and a few hundred jewelry stores, and employs approximately 430,000 staff members at its corporate office and at more than 2,700 stores across the country.
Kroger Corporate Office Contacts.
You can get in touch with Kroger’s headquarters by phone, fax, or written mail.
Kroger Headquarters Phone Numbers:
+1-513-762-4000 / +1-866-221-4141
Phone Line Hours: Monday – Friday, from 9 a.m. to 5 p.m. (Eastern Standard Time)
Kroger Headquarters Fax Number:
+1-513-762-1575
Kroger Headquarters Address:
Krogers Corpoarte Office
1014 Vine St. Cincinnati, OH, 45202-1100
USA
Kroger Executive Team.
This is the complete list of the key eaders at The Kroger Company.
- W. Rodney McMullen, Chief Operating Officer and Chairman of the Board
- J. Michael Schlotman, Executive Vice President and Chief Financial Officer
- Stuart Aitken, Group Vice President
- Mark Tuffin, Senior Vice President
- Christine Wheatley, Group Vice President, General Counsel and Secretary
- Jessica C. Adelman, Group Vice President (Corporate Affairs)
- Mary Ellen Adcock, Group Vice President (Retail Operations)
- Fred J. Morganthall II, Executive Vice President (Retail Operations)
- Robert W. Clark, Senior Vice President (Digital Merchandising & Merchandising Services)
- Michael J. Donnelly, Executive Vice President (Merchandising)
- Sukanya Madlinger, Senior Vice President (Retail Divisions)
- Chris T. Hjelm, Executive Vice President and Chief Information Officer
- Kevin Dougherty, Group Vice President & Chief Digital Officer
- Timothy A. Massa, Group Vice President (Human Resources & Labor Relations)
- Erin Sharp, Group Vice President (Manufacturing)
- Alex Tosolini, Senior Vice President (New Business Development)
Kroger Board of Directors:
- W. Rodney McMullen
- Nora A. Aufreiter
- Robert D. Beyer
- Susan J. Kropft
- Anne Gates
- Jorge P. Montoya
- Susan M. Phillips
- Clyde R. Moore
- James A. Runde
- Ronald R. Sargent
- Bobby S.Shackouls
Kroger Careers and Jobs.
Kroger keeps a Careers page that lists useful information for anyone looking to work for the company. Use this page to browse jobs by location or job title, or to check the company’s featured job listings.
Additional information can be found at Kroger’s LinkedIn Jobs page.
How to complain to Kroger.
A dedicated Service Support Team is available by calling 1-800-576-4377. The Kroger Customer Service Call center lines are open Monday through Friday, 8:00 a.m. to midnight EST and Sat-Sun, 8:00am-9:30pm Eastern Standard Time.
Kroger also has a Twitter Support page. Tweet your issue at @KrogerSupport to get a reply.
Alternatively, you can use the Kroger Email Form, to file a complaint. The email form gives you the option to submit your phone number, so that the company can call you back. You are able to submit emails about a variety of subjects, including store experiences, product defects, discount coupons and more.
All Kroger Customer Service Phone Numbers.
Kroger Online Account Phone Numbers
Online Account – For general questions, please call 1-866-221-4141
Registration – Difficulties registering an online account, please call 1-866-221-4141
Unsubscribe – Unsubscribe requests, please call 1-866-221-4141
Kroger Coupons, Promotions & Offers Phone Numbers
Printable Coupons – please call 1-866-221-4141
Online Promotions – Concerns about online promotions, sweepstakes or contests, please call 1-866-221-4141
Bonus Offers – Questions about bonus offers received via email, please call 1-866-221-4141
Mobile Applications – Apps for Android or iOS mobile devices, please call 1-866-221-4141
Digital Coupons – Assistance with loading or redeeming digital coupons, please call 1-866-221-4141
Kroger Web Services Phone Numbers
Online Circular – please call 1-866-221-4141
My Prescriptions – My Prescriptions services, please call 1-855-489-2502
Store Locator – please call 1-866-221-4141
Web Services – Questions about the shopping list, recipes, printable coupons, surveys, comment forms or any other general website concerns, please call 1-866-221-4141
Gift Cards – Gift card balance or order status inquiries, please call 1-800-576-4377
Floral – Questions about an online floral order, please call 1-866-520-0356
i-wireless – Inquiries about i-wireless products or services, please call 1-866-594-3644
Community Rewards – For questions, please call 1-800–576–4377
Kroger Finance Phone Numbers
1-2-3 REWARDS Visa Card – Questions about 1-2-3 REWARDS Visa Card, please call 1-877-373-6192
Fred Meyer Rewards Visa Card – Questions about Fred Meyer Rewards Visa Card, please call 1-877-373-6194
Ralphs rewards plus Visa Card – Questions about Ralphs rewards plus Visa Card, please call 1-877-373-6196
Prepaid Debit Cards – Questions about Prepaid Debit Cards, please call 1-866-265-8419
Coinstar – Questions about Coinstar, please call 1-800-928-2274
Kroger Store Phone Numbers
Store Inquiry – Question or concerns about your store? Let us know, please call 1-800-576-4377
Kroger Product Phone Numbers
Product Inquiry – Product questions, feedback or concerns, please call 1-800-576-4377
Product Request – Request that your store carry a particular product, please call 1-800-576-4377
Kroger Online Employment Application Phone Numbers
Career – Having difficulties with our online employment application process? Let us know, please call 1-800-576-4377
Kroger Company Phone Numbers
Policy Inquiry – Inquiries about our company policies, please call 1-800-576-4377
Company Information – Need additional information about The Kroger Co. Please call 1-800-576-4377
Investor Information – Request financial information, please call 1-800-576-4377
Media Relations – Contact the Media Relations Department on 1-513-762-4000
General Phone Numbers:
Kroger Customer Service – Please call 1-800-576-4377
Kroger Feedback Survey.
Kroger offers a popular Feedback Questionaire at Kroger Feedback, which will enter you in a monthly sweepstake of a 100×100$ gift certificates or a $5000 top price.
This is an easy way to register your satisfaction or dissatisfaction with the company, and at the same time be compensated for your time, if you are one of the lucky winners. You will also automatically earn you will earn 50 bonus fuel point directly into your loyalty card account, if you fill out the survey.
Other Kroger Resources
Below is a list of additional resources and information about Kroger, which includes the company’s social media profiles, the varios ways get in touch with Media Relations, feedback forms, etc.
- Kroger Facebook
- Kroger Twitter
- Kroger Pinterest
- Kroger Youtube Channel
- Kroger Customer FAQs
- Kroger Customer Feedback online contact form
- Kroger Media Relations Department: +1-513-762-4000
- Kroger Investor Relations / Corporate Website: http://ir.kroger.com/CorporateProfile/ [email protected] / +1-513-762-4366
Please use the the comment section below to share your experiences with, or complaints about, The Kroger Company.
Specifically put crush orange 6 pack bottles if the grape was out of stock. Got 2 liter of grape. Why do they ask for replacement if they aren’t gonna read them.
This company discriminates aganst single mothers.They give someone that doesnt have a child more hours because they have open availability. Daycare is only open between certain hours. They openly state this fact. The worse company ever to work.Senority goes out the window. Employees that call out all the time get more hours than the single mom just because they do not have a kid. My daughter is going through this . Kroger on Airline Drive in Bossier City La. A lot of people I know refuse to shop there.
Called customer service to inquire about why Kroger won’t let MasterCard transactions from my bank cards run as credit and got a really terrible lady who answered with yeah and was rude and nasty so since Kroger changed this and their customer service sucks I will take my business to Whole Foods. I raised 2 kids on Kroger groceries and now they change it so bye bye Kroger I will not shop there anymore.
I have used the Kroger in Pasadena on Spencer near Burke for many years. I have also used their pharmacy. One week ago I took a prescription for refill and the doctor had to be called. I went there 3 days ago and they said the doctors office had not called back. I called my doctor from that store and was told it had not been faxed to them. Today, I went back and was told the same thing. This also happened a couple of weeks ago . I know my doctor and his office always calls back the same day. I do not know what the problem is but I will notify my insurance company of the problems I have had. Also, their courtesy booth is closed until further notice. The store does not look neat as it used to but has baskets of stuff piled everywhere. I have always shopped at Kroger and nowhere else but I am not happy with them now.
Just had a bad experience in one of the Kroger stores here in Virginia Beach, the one in the 3000 block of Virginia Beach Blvd. It’s about a mix up with their Kroger Pharmacy. I am a senior citizen, I’ve been getting my 3 prescription at a local Navy Base in Little Creek, Va Pharmacy, I pay no copay but the base is too far from my house so I tried to fill these prescriptions at the Kroger Pharmacy I mentioned not knowing if I had to pay a copayment. I was told that my meds are out of stock and they’ll let me know when they come in, They called me a day later and said the meds are there to pick up. When I got there at the pharmacy, they told me that there is a co payment, well over my budget,so I cancelled and I went back to my usual pharmacy on base at no cost..I called in another prescription (xanax) to Kroger and they said it would be ready to be picked up, the next day I went to Kroger and payed my co payment ($2.07) and the pharmacist said she had a partial of one of the meds(coreg) that I cancelled (Coreg, Lisinopril, Lipitor) , she said it’s free because there’s only 5 pills in the container, I hesitated to take it but she said it was free and I should take it. Today, I get a call from this Kroger Pharmacy saying I owe $55 for the five(5) pills I had taken yesterday. They said that since the Navy pharmacy filled these three meds, they would charge me this amount, which comes to $11 per pill !!! I said I can bring it back but I couldn’t since I already have it. This is outrageous!!! I’m partly to blame but so is this pharmacy, I am going to take my two prescription that I had ongoing with Kroger and have it filled from now on to the Navy Base I described. I would surmise that many seniors have had this problem before and it shouldn’t, I did pay that $55 today but I’m now hesitant to go back to this Kroger for grocery shopping. Thank You
If I EVER catch a family member shopping at a Kroger store I will disown them. No person should shop there until they have had the displeasure of having to deliver to one of their warehouses. Its a joke, the endless waiting to unload up to 12 hours just for 2 or 3 pallets. The receiver assigns doors that have trucks already in them. Docks that never work right, time wasted waiting for paperwork to be filled out ( i.e.average is 4 hours). And drivers are supposed to sit there in their trucks with no bathrooms in the staging area, and no food. Disaster will be coming; just today I had to calm down a driver who had been here waiting 5 hours for a 10 minute paper and MAKE him put his gun back in the truck. Someone in corporate had better wake up as I as a concerned driver may not be here next time
My comment concern store 424 regarding an employee named Mike McClung. I can’t say enough about this young man. The first time I saw him, he was helping a customer in the parking lot whose car had broken down. He is so personable that my eight year old granddaughter and my four year old great-granddaughter know him by name. They refuse to go through any other line.
Mike is humble and totally unassuming. He graduated
College with two majors (Economics and Political Science) with a minor in Math.
Clearly he is overqualified for the current position he holds.
I am just a loyal customer who wanted to call this employee to your attention for the attributes he possesses.
Just for your information, you don’t have to have a Kroger Loyalty Account to take part in the Kroger Feedback Survey. You just need a receipt with the receipt code and the time and date of your store visit.
Also, there is no limit to the number of times you can enter online, but you can only use the receipt code once (so if you have many receipt, you can enter several times).