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Walmart Headquarters and Corporate Office Info.

See all Walmart Headquarters information here, including email contacts and customer service phone numbers, corporate addresses and a list of the executive board.

Learn how and where to complain about Walmarts products or services.

About Walmart.

Walmart is the world’s largest retailer with 11,539 stores and clubs in 28 countries, under a total of 63 brands or banners. Walmart is a discount superstore with food, clothing and  brands, but every items. The company was founded by Sam Walton. The Walton family still owns the chain.

Walmart Corporate Offices.

The Walmart headquarters, or corporate office, is in Bentonville, Arkansas, where the first Walmart store saw the light of day.

Walmart Headquarters Address.

Walmart Headquarters 702 S.W. 8th St.
Bentonville, AR 72716

Walmart Headquarters Phone Number.

The  Walmart headquarters phone number is 1-800-925-6278 or 1-800-WALMART.

Walmart Investors Relations Phone number.

The phone number for investor relations is 1-479-273-6463.

Walmart Customer Service Phone Number.

Walmart Customer Service phone number is: 1-800-966-6546 or 1-800-925-6278

Walmart Email Contact.

Walmart Customer Service Email is: help@walmart.com

For Store or Corporate feedback, please use the Feedback Form.


Walmart Corporate Website:

The Walmart headquarters website is Corporate.walmart.com. The website lists corporate contact information, the executive team and company news.

Walmart Headquarters
The Walmart Headquarters in Bentonville, Arkansas.

Walmart Executive Team.

The Walmart board of directors and key leaders include:

  • Mike Duke – Chief Executive Officer and President
  • Bill Simon – Chief Executive Officer and President of Walmart US.
  • Doug McMillon – Chief Executive Officer and President of Walmart International
  • Rosalind Brewer – Chief Executive Officer and President of Sam’s Club
  • Neil Ashe – Chief Executive Officer and President of Global eCommerce
  • Joel Anderson – Chief Executive Officer and President of Walmart.com

Walmart headquarters board of directors:

  • Rob Walton
  • Aida Alvarez
  • James Cash
  • Roger Corbett
  • Douglas Daft
  • Timothy Flynn
  • Marissa Mayer
  • Lee Scott
  • Jim Walton

How to Complain to Walmart.

You can Email, mail and call the toll-free phone number 1-800-925-6278 to file complaints with Walmart. The company needs all complaints to be sent directly to the Walmart corporate headquarters, and not to individual Walmart stores. If calling, then request a customer service representative and give the store number of the Walmart store that you want to complain about. Then clearly state the complaint. Customers can also request a follow-up phone call.

You can also mail a complaint to Walmart’s headquarters at 702 SW 8th Street, Bentonville, AR 72716. Alternativly, contact the company via its Facebook page.

Walmart Owned Brands

Walmart owns the following brands, among others:

  • Straight Talk
  • Great Value
  • Sam’s Choice
  • Play Day
  • Price First
  • Equate
  • Mainstays
  • Ol’ Roy
  • Special Kitty
  • Parent’s Choice
  • White Stag
  • George
  • Athletic Works
  • Canopy
  • Durabrand
  • VUDU

Walmart Resources and Social Media Pages.

Feel free to share your experiences with Walmart in the comment section.




304 thoughts on “Walmart Headquarters

  1. I’m am being overcharged by Leavenworth supercenter, Walmart I don’t know what’s going on but I’d appreciate being gotten a hold of to figure out what’s going on!!!

  2. I am a former employee of Walmart I worked for Walmart for 14 years I’m trying to reapply for Walmart I got fired every time I go on the website it kicks me off because it says I need to speak to someone about my application and rehire process. Can you please reach out to me at WTOM could you please help me please looking for employment as soon as possible

  3. QUIT sending Emails I’ve this three other times, I guess does not compute well it better now !!

  4. I’m a customer of Walgreens in the area of Camden Arkansas. They have filled my prescriptions for over 4 years. I see a pain Management Doctor. For lower back pain for the last Four years. I take Oxycodone for my back pain. My Doctor sends my prescription and I have it filled with Walgreens. I picked up my prescription 7/17/23. The give me 22 pills. When the prescription is always for 90 count. I was told that the remaining amount of 68 would be dropped and I would have to contact my doctor to send in for the remainder of the prescription. I contacted my doctor and they called in the remaining 68. I didn’t go back for the rest of my prescription until I was running out of the parcel fill. When I called for my prescription to be filled they informed me that they had no medication to fill the prescription with. I have been left without any medication. And have started going Thur with drawls from my medication. I’m holding Walgreens responsible for my lack of medication. If I would have been told that they were having a problem getting in my medication I could have had the option to get my prescription filled with a pharmacy that had the medication. I have been left out of my medication and have started being sick from not having my medicine. At all. Walgreens is responsible for this. I depend on Walgreens for their performance as a pharmacy to inform the patients of their Delma when they know that it can cause a serious reaction from going of taking the medication every day to no medication at all. I expect to be acknowledged by Walgreens make sure it doesn’t happen to there Patients.

  5. I have never in my life encountered such a nasty manager as Valerie Cruz at your Walmart neighborhood market in in port orange, fl. The way she speaks to her employees is disgusting and she carries on that way in front of customers. I would refuse to do anything for her if she ever talked to me the way I’ve witnessed her treat her employees.

    Shame on you, Walmart for allowing this to continue. She should be fired!

  6. I am sick of checking myself out at register while employee is watching me and then the person at door grabs (2nd ) receipt out of my hands! I looked up law and it says if I am not shoplifting I do not have a need to stop! Your employee already watched ME check out! Walmart in americus, Georgia. You really need to get this under control. It is profiling on my looks.


    You are heading towards almost exclusively self-checkout now.
    Yesterday I was at Walmart , the lady checking receipts at the exit was stopping everyone.
    I didn’t choose to participate in that nonsense, I had already filled my cart, emptied my cart and scanned the items, refilled my cart and so I just skipped the exit line and left.
    I heard her saying “umm – Excuse me “ as I kept walking and raised the receipt above my head, leaving the store.
    You can either trust me to do self-checkout, or you can put your cashiers back in place like it used to be.
    • I’m not interested in proving that I did your job for you.
    • If you want me to be a cashier with no training then that’s your problem not mine.
    • Keep employing young people and give them job opportunities.
    Signed Rita

  9. Price of Corona 24 bottle case. Walmart Website shows 29.98 amd shelf price on store list it at 29.98 but on checkout, it showed $30.48. Fix the prices-on the shelf or FIX prices in Walmart computer

  10. New packaging on cottage cheese. Did you change the cottage cheese too? It was dry and what I call chalky.

  11. I received the only shorts that I order in the summer the other day. Athletic Works, just love the long summer shorts for old big bottom women. When I cut the tags off of the shorts and put them on, I put my hands into the pockets and there was a small silver key in the pocket. Any idea or should I just throw it away?

  12. I love my deming nm store , always neat & organized nothing like other stores I’ve been in , especially back East !!!!
    Just a suggestion, I think u should move women’s clothing to we’re the baby clothes are , you’d probably sell more , I would definitely feel more comfortable lookin in the back of the store vs the ck out area ????

  13. Walmart in Kosciusko Ms 39090 wouldn’t take my personal check this morning ! The check is good – I went to the bank and they have no idea what is going on either ‘ you really need to change management and some employees in there !!!!

  14. I was at your Walmart on 98th St SW Albuquerque NM and when I was approaching the check out there was several workers telling me to go to the register so they could check me out well I didn’t want to I wanted to check myself out but they were persistent and I said no so I was checking myself out and all of a sudden there were six associates and a plain clothes security lady all standing there watching me and my sister check out and that made us very uncomfortable I have never had any problems with Walmart.but for this store and the associates to judge myself and my sister I thought was pretty damn shitty and so while I was still checking out I asked to speak to the plain clothes security lady and the associates said no that I couldn’t talk to her so now I’m even more upset as to why they r doing this to me and my sister so while I was still checking out one of the associates asked to see our receipts and I showed her mine but my sister wasn’t even done checking out and she was persistent about seeing the receipt so I told her this is rediculous and u guys r making us very uncomfortable and she said that we aren’t the only ones that they r doing this to and I told her that’s a bunch of bullshit cause I didn’t see them doing this to anyone else and not only was all the workers looking at us but all the customers were staining at us so by now I’m furious and no one would talk to me at all so I hope that you all do something about this situation because I sure hope no one else has to endure the shame that I my sister and I had to endure this was beyond belief, but from my experience from this day I will never step foot into another Walmart ever again and I will sure let other people know about this horrible experience it’s a shame that people that have stolen from these stores put a bad name on all of us and now they r judging a lot of us by how we look and dress and that’s to bad so I sure hope that u do something to those associates and that plain clothes security worker cause if not u can believe that u will lose a lot of customers cause I ain’t the only one that feels that the workers r judging us thank u

  15. Tuesday, yesterday, January 22?, I shopped in Rocky Mount, NC. Cashier Trinette Williams saw painful expression in my face and asked me if I would like a chair to sit down and I said yes. She politely excused herself for a minute to customer behind me and brought a chair. I received relief to my aching body. Mrs. Arrington, a greeter, apologized to me for lack of riding cart wherein there were only two (2) in store. She two offered to get me a chair; I refused since I had just arrived at Walmart. Helpful people are most appreciated. I ask if you would please see that Rocky Mt. get at least two or three more carts that work. Walking is good for us but pain makes your feet begin to somewhat drag. Thanks for hiring people who care.

  16. Hi I’m a valued customer my wife and I was just single out at the east Syracuse store in Syracuse ny we were discriminated we were in self pay line buying Xmas gifts for kids our bill was up too 289$ someone shut the scan down saying we didn’t scan an item we were not done with our order so the lady said the was not working anymore so we were going to another lane she going tell us that we can’t go to another self pay she had to do it for us I said why no on could give us an explanation so she ring everything all back up again so we give her 438$ the she take and check our money for counterfeit even down to the dollar bill none we feel a since off prejudice here this is the second time this happened to us I didn’t see anyone else getting there money check for counterfeit or any other race getting pulled from self pay telling them that they can’t scan their own merchandise I feel a law suit I’ll wait to here back from you guys or I will be going to my lawyer and the news company.

  17. Was notified curbside pickup order was ready to pickup. I arrived and updated the app to inform employees I had arrived and what parking space I had parked in. I waited 30 minutes. Made a phone call to curbside and was told would be out shortly. Waited another 15 minutes and still nothing. I have frozen groceries from another retailer sitting in my trunk (totaling $61) that is now no longer any good being it was sitting out of refrigeration for too long. I shop at Walmart regularly and it’s come to a point that Walmart will lose my business after this experience. Stop worrying about shareholders pockets and hire more employees to provide the services you offer to your customers.
    Walmart located on Wade Hampton Blvd. Taylors, SC.

  18. I ordered on line pickup. It was Delated 2 hours then I was text to pickup my groceries .I waited around 2 hours still no one brought my groceries. I’m a diabetic and became nauseated and had to leave. I could not reach anyone by phone or in the parking area to tell them I needed to leave. As a soon as I left it popped up on my phone that I had gotten my groceriers. I DID NOT GET MY Groceries. I called from the time I left there till I got home still no answer.I call corporate told them the situation they gave me a credit for my groceries that I did not receive. This week I saw where they had debited my account for my groceries that I did not receive. I need to be reimbursed.Walmart in Burlington. North Carolina needs to be able to be reached. You can never reach them by phone and obviously they’re very disorganized. They have people waiting two hours to pick up the groceries they say that it’s ready. The order number is 2000106–6872-6188 December 1,2022 ordered November 30, 2023

  19. I have a complaint about the wal mart in Natchez ms I called the store to ask about a cellphone I’m on the phone with one of the employees and he laughing and talking to people and am trying to ask a question I had to to tell him I am on the phone trying to ask a question their needs to be something done halftime they don’t answer the phone this is sad really sad

  20. None of your self checkouts except cash and your cashiers take nothing but cash and there’s only one cashier and you got 20 register’s??????

  21. I was at Walmart in Atlanta GA in Howell Mill, Buckhead, 11/16/22, while scanning some bananas a worker comes up to me and accused me of “scheming and scamming “ totally shocking me with an accusation of that nature. I scanned the label, placed in scanner to be weighed and placed them to the side, no idea that I was doing anything wrong, then that’s when the worker approached me and started messing with the machine and pointing to the bananas, and I asked him what was going on, I did everything right, he proceeded to laugh and repeated the accusations, me still in disbelief, smile back thinking this was a joke, and I asked him if he was for real, he just kept smiling and said @they see you “ talking about the camera in the machine, I asked “see me doing what “ still in disbelief. I have never come to Walmart with an intention to steal anything in all the years I’ve shopped there, how dare this person accuse me of scheming and scamming bananas! I should have left everything there and just got my money back, everyone isn’t a thief, especially not me.

  22. I was told by an employee out side and humiliated in public that I don’t have a job and I am a gorilla at the Houma store by a Mrs Julie. I took a picture of her as she continued to ramp and rave about me.

  23. It has been impossible for me to get some assistance regarding an issue I had in the store. I have called repeatedly over the last month and still nothing. It appears that everyone is avoiding to contact me and it’s unprofessional and very disappointing. As a Walmart card holder this has always been my number one place to shop. That will definitely not be the case moving forward. Walmarts customer service is non-existent at this point and it should not be this difficult for any customer to receive assistance no matter how small or big of an issue. The so called corporate headquarters is a joke! It’s random people picking up these calls from all over the world with bad attitudes because there’s pretty much nothing that they can do to assist you but continue to so-called escalate a problem and ask you to give them 3 days to call back. The more I try to stress to them how exhausting this has been after a month of not having this issue resolved they get impatient and rush you off the phone. This is just crazy and definitely not what I expected from such a large company. Now it’s understandable why the employees and managers have such bad attitudes in the stores. They know It’s impossible for a customer to get through to a store so complaining to anyone that cares to listen is damn right impossible.

  24. My name is Betty Waters. On 9-5 I placed an online order to be picked up at my local store #516 in Gun Barrel City TX and was assigned #200010201100142. As part of the process, I was charge for a Crock Pot/ Grill at a cost of $67.99 that I did not order and the item is not reflected as being ordered on my copy of the request I placed. I went to my local Walmart today and took the paper work to show the Customer Service people that a mistake had been made and requested my money be refunded. They said they could not refund my money because it was going to be shipped from an outside vendor and that I should contact the outside vendor. I said someone Walmart at made the mistake and Walmart took my money so why should I have to be the one to fix Walmart’s mistake. So, they told me to call walmart.com to get the issue resolved. So, I did. Well, that was a waste of time. The first customer service rep at walmart.com was not very helpful and/or nice and as bad as I hate to admit it, neither was I. So I ask to speak with his supervisor and he told me more or less that she didn’t have any more authority than he did but after a while he transferred me to someone named Gabriel who hung up on me. All of the information provided in this memo concerning my calls to the walmart.com office can be verified by Rachael the local Walmart representative who was present 100% of the time and overheard the conversation between myself and the walmart.com rep because I had my phone on speaker. So, how do I get my money back that I was charged for an item I did not order and have not received? And, why does a customer have to spend their time to try and resolve an issue that was created by a representative of Walmart?

  25. I have put a complaint in at Walmart corpal office 3 different times about 3differnt isdie someone always promises to call you back but never do I have now come to realize the reason is because you get tired of calling and then when they contact you its been to long for them they are the biggest llyer ever and what’s even worst is I’m on fixed income and raising a artistic child and I struggle for what I do buy and then it isn’t any good and they don’t even stand good forbit

  26. I took my car to Walmart on Hoke Road in Dayton I have a tire put on I miss my friend Rob they submitted it to your insurance company it’s been almost 2 months I haven’t heard from your insurance company I called numerous of times over 30 times and still haven’t got back to me and I would like to get my money for my car

  27. Was charged twice and only given partial refund for one and was promised a 25 percent discount. Told to wait 10 business days then nothing. Told to wait 48 hours twice. Told again to wait 48 more hours. But I need to get help with the way I was treated and because my account is at negative 127.00 dollars sure to the charges from two of the product I do not have I was not about to pay a 29.00 fee for returning it so I was called poor and I listened as I was made fun of by more than one of the service desk associates. Now when I go in to work I’m treated like I am trash and have been given terrible tasks that I’m not supposed to do. Please help me. This is not right. It’s ruining my life.

  28. As a long time customer of Wal Mart and Sam’s club I am very disappointed that Way Mart has become so political by eliminating My Pillow products because Mike Lindell is a Trump supporter. Most Wal Mart customers are conservative and patriotic and even more are now Trump supporters because of the disastrous Biden administration. Our country would not be in an inflation with high gas prices etc if Trump was president. STOP BEING POLITICAL!!! RETURN MY PILLOW PRODUCTS!!!

  29. I ordered a delivery and did not authorize a tip. This is fraud and theft. I will be contacting the BBB

  30. I live in Vallejo we have a grocery Walmart here I went in the store they had cherries on sale display $3.97 each when I got up to the counter it said that they were 397 per pound that’s not what the sign said they refused to give me the price that was quoted on the sign for the cherries so I’m filing a complaint with a Vallejo down Walmart grocery store and this is not the first time this is happened I’ve bought other items and they’ve said it was one price and when you get to the counter they’ve quoted another and refuse to give me the price that was listed for that item. this is against the law and I want my cherries for $3.97 my number is 707-474-xxxx my name is Deborah ReedJack. this is misleading customers and is against the law. this is intentional so I feel that something should be done about it. This is not the first time they have put up misleading signs throughout the store it seems to be a normal practice so I am filing a complaint and I look forward to hearing from someone from the store.

  31. I was treated like a criminal for shopping at store 2701 Carlisle NE in Albuquerque nm. Contacted Walmart Corporate, but nothing was done about it.

  32. Hello this is not a c complaint. I would like the address of your Marketing Dept.
    O would like to asked for a donation, we are trying to renovate our city park where l lived.

  33. Why has no one reached out to do anything about giving my address out. The customer you gave it to is still giving me hell. Over paper plates . I have been promised to be contacted by so many people.
    It’s a privacy policy. Hipa , I was told to keep them by Walmart. Then angry lady demanding them back.
    Now I have to move to another residence. Landlord thought it would be better. Walmart did not take responsibility. They knew who gave it out. 4 hours on phone on hold . Several different people promising me things. Not once did a manager supervisor or anyone contact me. This is not right. You should be sued.
    Again last couple weeks been promised . And nothing. In your corporate office also. You just brush this stuff under the rug? I will be doing a article on this for local online paper.

  34. 06/21/2022

    I have been a Wal-Mart customer for 35 years and online shopping for 8 years plus, Cocoa Supercenter 2700 Clearlake Rd, Cocoa, FL 32922. On Jun 09, 2022 Order# 4312246-304560, I order a pack of McCormick Italian Mushroom Spaghetti Sauce, 1.5 oz $1.28, on 6/10/22 they had to ship this to me stating will arrive on 6/11/22 but was delayed and will arrive on 6/12/22. Received it and they sent Williams Spaghetti Sauce Mix; this is no way near the one I ordered. I called regarding this and they gave me a refund of $1.28.
    Please look at this list below, I would like to know who is padding their pockets. I understand inflations year to year but this is ridiculous. These products are online shopping; someone needs to review all prices on your site. Wal-Mart states there prices are lower than other stores, but don’t see it, this is false advertisement.
    Also I need to know why it takes a week to post in my checking account. I put the order in on Friday with one amount and then a different amount on Saturday due to items out of stock.
    Crest Premium Plus Scope Toothpaste, Minty Fresh Flavor, 5.2 oz $2.97
    Crest + Scope Complete Whitening Toothpaste, Minty Fresh, 5.4 oz $10.33
    McCormick Italian Mushroom Spaghetti Sauce, 1.5 oz $7.99 (on 6/12/22 amount was 1.28 now is $7.99 what is wrong with this picture
    McCormick Spaghetti Sauce Mix – Thick & Zesty, 1.37 oz $1.28
    Angel Soft Toilet Paper, 9 Mega Rolls = 36 Regular Rolls, 2-Ply Bath Tissue $5.98
    Angel Soft Toilet Paper, 6 Mega Rolls = 24 Regular Rolls, 2-Ply Bath Tissue $5.28 now it is $33.25
    Angel Soft Toilet Paper, 4 Mega Rolls = 16 Regular Rolls, 2-Ply Bath Tissue $6.88, now it $17.00
    Thank you
    Teri Mitchell

  35. I am through with Wal Mart! You are removing Mike Iindells My Pillow Products! You lose me and my family as customers period! Everybody I am friends with to include my Church! I cannot believe you would do this! I am a Retired Master Sergeant US Army Airborne/DAV 23 years of service! See what I can do to remove a lot more customers!!! I cannot believe you would do this!!! Ichabod on Wal Mart! UnAmerican move and unpatriotic!!! To heck with you all!!!!!

  36. I have to say you guys have went down hill standards are low . I shop every week with you guys I’m nothing in comparison the billions who support you !! I worked for Walmart as well worked hard no holidays! Terrible beni .You treat then ones that work those stores to allow customers you bring you selfish leaders to where you are . I shot there all the time. The one time Really needed you couldn’t get my cats food injured myself !couldn’t get a small order promised yesturday still nothing my babies need their fun you let me down Noone helped thought promised 3x rediculas driver decided 3 min from my place to return to store not right . . You’ve tried yourself on this map and caring about the people the only ones that you care about is wants to make you look good so the ones you don’t need to of course you’d like them doesn’t make you company look good but what about the ones that made that business to pay that coming there every day to give you some of that might joke they don’t mean nothing to you dude they’re just money to you Be home starving I’m waiting for that in at 4 o’clock in order to someone else because they got the money held up none of that matters to you and now you got grocery pick up so that’s what you focus on..the people have delivery forget them.They still willd bill me for delivery even though I did not get service You’re terrible and you need to be exposed and then another company Will out do your service you . like you did Kmart you better company’s come along because when Sam was there it was hes no longer there and you guys let it go to hell Shame ! Can’t Amazon’s better than you guys at least they take ownership and replace it at least they get their stuff there when they say they will I’m afraid to say that wrong Extra mile for the customers you guys don’t care in your fancy seats but I’ll tell you’re gonna lose your business you can’t treat people like that and I work for credit card company and I get so many complaints over this so I’m not the only one really look at the what you doing here You make it seem like you contribute all this good to the community when you hurt so much

  37. Grove ok. Walmart is just awful!! Yesterday I saw oranges for 96 cents each!! What is wrong with you? Forcing people to go to the dollar store or locally owned stores. Lower your prices any you’ll get more people to shop there. You don’t care at all about people just your profits. You should be ashamed!!

  38. A large pickle jar was dropped on my foot cause my foot to catch an infection with glass in it as well I received one phone call and that was it

  39. Horrible phone service. Constant hang ups and phone ringing off the hook. Finally went to Walmart Store 1391, Beville Road, Daytona Beach and they did not have item website claimed they had. Will never visit that store again

  40. Why is the Walmart store in Burnsville, MN, starting laying off most of its employees, especially those of Somalis descent; it’s questionable despite their hard work!

  41. I went to the store talk to hiring manager Miranda Dalton at the 1060:store she talk to me like a dog it shows 6 positions open she told me they didn’t need any help and she told me that she got rid of it off line but it still showing that they need cashier’s one of the employee told me they need help she lied to me she has her picks I’m experience cashier she has no right to talk to me like that I need a job she thinks she is high and mighty they need to get rid of her she don’t care I even begged her for a job I got my application in

  42. Hi my name is Dianne Grockenberger, i work at Gensis southern Ocean center in Manahawkin, Nj . I have a resident at our nursing home facility who was a employee for over 20 years at the Manahawkin, Nj store. I have tried and tried to call Manahawkin and no one ever picks up the phone. We were cleaning out elanor Pelosi’s house and discovered that she has or had profit shARING. Per Eleanor she has done nothing with it. Is there a paper or form that I can have sent for her to fill out and see if she is entitled. Again her name is Eleanor Pelosi,. I am including my information as I am her contact.

  43. still havent received my refund for Samsung tv which was mailed back. tv was broken! $505.61 since March!! This is not right…help me!!!

  44. I went to Walmart to cash my check it was only for 56 dollar the two ladies was supposed to come back from the break at 1:00 didn’t come back until 1:30 then both of them had an attitude the lady that cashed my check shorted me $5 and then when I called up there cuz I love too far to see if I can call back if a manager could count down the drawer didn’t nobody never answer the phone so I had to call the corporate office it’s always something with the Walmart on portage I’m very upset this this should not have to happen and you shouldn’t have to worry about something being short or not being able to get in touch with anybody when I shop at Walmart all the time

  45. I went to a Walmart for a western Union, however I called prior about and hour before catching a cab and they said Western Union opens a 10. However I arrive at the store 1045am and the store managers said “I don’t know how to work the system” I was appalled. Well I returned later and Jackie was there for evening shift. Great lady she needs a raise if she is that important. Should cross train manai at customer service. It is mother’s day and no customer service desk oj the weekends. Unbelievable. There is definitely loosing money poor management. Although it a neighborhood Walmart no reason why management is not up to par.

  46. I purchased the “hot deal” patio set thru chubbyzara thus has never been received and no longer accepts emails. This is the biggest scam walmart has offered.

  47. You have employees who are bad at job and Acting like they are the police and telling people that they didn’t pay for things when they did and picking on special needs kids and adults for no reason and then trying to be best friends with the care giver and this was done to my family yesterday at the Plano il Walmart and the lady reason was I just came back from break so at this time and going forward you have lost a customer because of your employees

  48. I have tried numerous calls to the Danforth Store an the I 35 store in Edmond. Oklahoma. and there is no answer and they finally disconnect I trtied the Memorial store in OKC with the same results. I never got to speak to anyone. I called the customer service line to report the issued and when the operator came on the line, the first words I heard were Oh F**k. I could not believe what I was hearing. This does not reflect the rosey picture you paint in your ads. Clearly you do not want to speak to anyone in person at the corporate level about these issues, because I have been given the run around and then connected right back to the person who said the insult to me over the phone.

  49. I have ordered my thyroid medication Levothyroxin thru WalMart Store#1387 for years. A couple months back they sent me Euthyrox which is another form of medication and my first pill I took, I had a terrible reaction to it. I call my doctor and told him to be sure when they renew my script to be sure it is Levothyroxin and nothing else. And I call the store and told them to not switch to any other brand put the generic I have been taken for years. They sent my script. I just called to have them renew my script with the doctor and to mail me my pills. They mailed me Euthyrox. Now how Negligent can you get

  50. Good evening my name ts Teresa and I went to a Walmart in st Joseph MO , while I was there with my husband we seen a mattress topper that we wanted to buy it said 68.00 took and picture of it just in case because we have had a very bad experience with Walmarts before , when we got to the Registerto pay for it it came up 104.00 we should the lady that was working the self check out and she called her supervisor over and she told us that it wasn’t the right price and the supervisor said the Walmart tags read right to left the we as a customer I guess should know how the tags read , she then called the manager over after having a Attitude with us and then left . Then the lady that was working the self check had attitude with us also . The manager came over and when he walk up I instantly felt very uncomfortable due to the fact his zipper pants was down and I looked away instantly. My husband told them this was the price and he said no and that that’s not how the tags go at Walmart with attitude and said have a nice night and walked away . His name was Brian and he works the night shift . After we paid and was leaving I told my husband and we went and told the manager that was with that same supervisor that you just walked up to my wife with your zipper down and the supervisor lady that was standing next to him look down at is pants . This isn’t and very professional at all… store # is #560

  51. Last week I was at Walmart in mount vernon Washington about 8 thirty pm. I just started to shop, and a guy comes up to me and tells me I have to leave the store, one of his other employee had told him(Josh, says he is head of security))… I told him he was mistaken, I was accused of been shoplifting Five or six times and was not spose to be on the property. I asked who told him…he said a reliable employee and never was wrong..I told him,well made a mistake this time. He was pretty unprofessional about it, people around me heard all this..he wouldn’t even deal with name or anything. I left the store and called the store and ask for the guy that he named, the girl said there wasn’t a person with that name working there.i proceeded to tell that girl I want to talk to someone in security or store manager. Went around with her for a few, then the guy who kicked me came to the phone..told me his name then, said he was going out of town to Idaho for a couple weeks, and there was none except him to look into this matter. He wouldn’t even take my name or call police. I’m so pissed…he’s wrong, he embrassed me, and other people heard and saw this. I’m no thief, I never shopped lifted. I was advised to get a lawyer ….. This needs to be cleared up.. you can’t tell me, Josh is the only employee to handle this matter, and there is no one in the Walmart corp. Yo handle this matter.

  52. Seems that the assessment test for employment with Walmart is very difficult to pass. The management and people hiring said to think how Walmart would think not how normal logical people would think. That doesn’t make sense. How does Walmart think? I even talked to one of the General Managers at one of the Super Walmart’s and he said that he knows that there is an assessment test but he does not know what type of questions are on them. He said that he was going to look into it. I wander if these other employees that have been with Walmart for a while have taken these assessment test? If not, all the employees at Walmart should have to take it. I think even corporate management at Walmart should take it from the CEO all the way down the line. Maybe Walmart should give every customer that comes into the Walmart to shop an assessment test and all the customers that fail the assessment test should be turned away and be told to go shop somewhere else. Again, Walmart have all your employees and upper management all the way up to Corporate management and let me know how they do.

  53. I shop on line for groceries, clothing and much much more being I am disabled and cannot walk. I went to return some items I bought on line, one was a dress the other a bathroom set. I had trouble getting a cart but finally got one. I took the items to customer service and was told they could not return the items even though I had a receipt for everything because their shipping label machine was broken and had been she said for over a year. She said she reported it to management but it still to this day hasn’t been fixed or replaced. I don’t really believe this but nevertheless I need this store to respond to this issue. I cannot go to FedEX as she suggested because they don’t have electric carts. I wish somebody would fix the machine so I can continue shopping there or I’ll be forced to shop elsewhere. The Walmart is located at Tucson Marketplace, Tucson, Arizona.

  54. I ordered several items and they sent a delivery driver who tore the tag off the bags because they had delivered my items to someone else now they are pending the original amount even after they took $136.03 this has been the worst experience I have ever had I will NEVER order anything from WALMART again then 2 phone reps hung up on me anyone who does that where I work gets fired

  55. I have made 11calls to different people hoping someone could help me so far nobody has done anything I need help It”s impossile to reach corporate offices somebody please call me or send me an email look up order #3682202-461519 This is a terrible way to treat a customer This has been goin on since April7th somebody please help I am a senior citizen and disabled thank you Doris

  56. The store manager at the Laurens store in greenwood SC was very racist towards me and my kids.
    She has upset my child and this is not tolerated. I can’t believe that this is happening at the highest level of the store.

  57. Hi I am Heller Lopes. I am a Wal-Mart SPC. My coworker Yasnir Nasir has constantly made homophobic jokes. It is uncalled for and unwanted. I feel like this is interfering with my ability to do my job at work.

    He is a fellow SPC employee. This started when starting working at the location in aurora, IL . It has been three weeks and it continuously happening. I told Tim Hixen the SPC in charge and he did nothing. I have to continously work with him.

    I feel like I should sue Wal-Mart for allowing this. It was presented in front of Tim and Yasnar never denied it. Tim did not send him home or terminate him after he admitted that he did it and said it was a joke. Tim address the issue, and I do not feel safe or comfortable around him.

    I am really nervous because, I have to go to another location with him next week and work with Beth Harvey our lead RPL. Tim only doing something five hours later because, he know it may effect his job. That is very unprofessional. He was supposed to do something immediately after Yasnir admitted it.

    Please call me at 773 682 xxxx. If he is not fired for this action I will contact my lawyer and press charges against Wal-Mart and him

  58. I am out of my state visiting family at this time. Area Butler Missouri. A couple days ago purchased Self-rising flour. When I used it, it turned brown. I called in and the I did check the 2nd bag, also turned brown. Walmart is sending a gift card for replacement. However today go buy a bag of self-rising flour at walmart and it happened again. I have not called this one in yet.

  59. I order 4 tires out of 4 tires there was one that wasn’t the brand witch I’m so piss I tires to do a exchange they won’t allow me an it is they miss up an I paid thur afrim

  60. I purchased a gateway laptop less then a year ago. I did not purchase a warranty and financed the item. I have 4 payments left. The monitor came apart from the frame which appears to be held together by some type of adhesive. The product is no longer sold in the store. I have reached out to everyone and was told to contact my local store. No one has reached out to me. No one answers the phone when you call both stores.

  61. Bad protective coating on very expensive eye glasses I bought from Vision center of Walmart. See photos of lens bought from Glen Ellyn , Illinois

  62. Hi my name is Denise TargiA
    My name is Denise Targia my email address is targixxxx @gmail.com
    My mailing address is 13xxx Sw 258 th terrace Homestead Florida 33032
    I have place an order with Walmart as you can see on line like all the representative of Walmart was able to find them .I placed an order on 03/04/2022 03/10/2022 03/17/2022 Received some red cushions for patio furniture but never the furniture no one was able to tell me where did my order go one of the invoice said packages was left at porch which I don’t have. I made several phone calls and complain and at the last call a gentleman who took care of me said I will give you a refund but you no longer be able to shop for anything online because we have to give you a refund. I did a little of investigation because federal express said my furniture was left on a porch which I don’t have. So my investigation has my address which is a complex townhouse there are 8 different locations with the same address. I’m very upset with Walmart for just trying to insinuate the I stole it and that’s why I’m being band from shopping online.

  63. Live in California Madera and Mercedes can shop at both stores and Have had my leg amputated and none of them have carts charged up for people in my shape to use and they always have broken ones that are not being replaced the is so sad that we can’t shop in a Walmart store as big as you are you can’t fix tjem

  64. i just left store #842 one of your on line shoppers tony had his cart in the center of the isle and got very upset when i needed to get through he rolled his eyes at me and called me a bitch under his breath. when i confronted him he did not care told me his name and didnt care if i complained about him that was very horrible customer service

  65. I shop at the Walmart in Stamford Texas, Your clothing dept, has no plus size clothing for the older generation, Women my age 66, don’t like to show my boobs.Need a better variety of clothing.

  66. I have had an account for approx. 2 years now, and nothing but problems with being locked out of my online account for the last four to five months! I keep getting people who speak poor english and can’t understand the fact that I’m paying a fee for this so-called service. I’m a long-time customer, and don’t appreciate the fact that I have to go through this crap!!! I WANT THIS FIXED A/S/A/P AND I WANT MY MONEY BACK FOR THE PAST FOUR MONTHS OR LONGER! i ALSO PAY FOR EXPRESS SERVICE, AND YOU KEEP CHNGING THE FEE’S! OR TELL ME TO OPEN A NEW ACCOUNT,, OR CHANGE MY E-MAIL ETC. FIX IT OR i WILL SUE!! LOUSY CUSTOMER SERVICE! STOP ASKING ME TO INCREASE THE TIP TO THE DRIVER! I will pay what I can afford

  67. I have had an account for approx. 2 years now, and nothing but problems with being locked out of my online account for the last four to five months! I keep getting people who speak poor english and can’t understand the fact that I’m paying a fee for this so-called service. I’m a long-time customer, and don’t appreciate the fact that I have to go through this crap!!! I WANT THIS FIXED A/S/A/P AND I WANT MY MONEY BACK FOR THE PAST FOUR MONTHS OR LONGER! i ALSO PAY FOR EXPRESS SERVICE, AND YOU KEEP CHNGING THE FEE’S! OR TELL ME TO OPEN A NEW ACCOUNT,, OR CHANGE MY E-MAIL ETC. FIX IT OR i WILL SUE!! LOUSY CUSTOMER SERVICE! STOP ASKING ME TO INCREASE THE TIP TO THE DRIVER! I will pay what I can afford

  68. Just move to Oklahoma. 8 miles west of Marietta. I have to go to Gainesville, Tx or Ardmore, Oklahoma to shop. Both stores are always crowded. Can or when can we get a store closer to help. There is enought people to support a new store.

  69. I used to work at Walmart 5361 and I was recently fired because of how racist one of the front end managers were and the main front end manager Emma never stood up for me and always told us how bad of a job we did and Vlad would always yell at me for getting a drink a water or for going to use the restroom when I had someone covering me wherever I was whether it was at the door or at the scan and go’s. I would like my job back because I was unjustly fired for not doing anything wrong

  70. Very very disappointed with curb side shopping . You should not have reserve a time. Then when I finish my shopping. It tells you your reservation has expired How do you make a reservation 3 hours before pick up and your time expires very disappointed If the time not available than it should not let you pick it!

  71. FALSELY ASSCUSED OF STEALING, SO I WAS AT A WALMART IN WALPOLE MASSACHUSETTS. ON SATURDAY MARCH 26,2022. ON OR ABOUT 7:30 PM. MY DAUGHTER AND I BOUGHT $150.00 WORTH OF ITEMS FROM WALMART’S AS WE WAS SCANNING ITEMS SOME ITEMS DIDN’T APPEAR TO SCAN, A WORKER CAME OVER TO ASSIST WITH THE SCANNING, HOWEVER, THE WORKED PUT HER CODE IN SO THAT WE CAN CONTINUE SCANNING ITEMS, AS WE FINISHED SCANNING ITEMS WE paid for the bill, as we exited the 1st set of doors, A loss prevention ran up on us like we stole something, the guy said we notice some thing wasn’t bought, mind you the worker that worked the cash register came on several occasions to help us scan items, so what that being said the guy came and said we need to check your bags, we say oh of course he checked our bag, the items we thought was paid for was 2 green peppers, a lemon, a box of noodles. and a pack of salmon, dude takes my daughter Id to see if we was in walmart’s data base, which she wasn’t. so when we finally realized what wasn’t paid for we asked if we can buy the items since they wasn’t rung up, the guy said no! I said why you just said it was an scanner error, things like this happens sometimes, so if you knew we didn’t take the items intentionally why we could purchase the items that wasn’t paid for, the guy said it was against Walmart’s policy if a customer get their bags checked we can’t let them purchase nothing for 24 hours, I SAID YOU JUST CHECKED OUR BAGS AND EVERYTHING WAS PAID FOR. EXCEPT THESE 4 ITEMS BECAUSE OF THE SCANNER, EVERYTHING THAT WASN’T PURCHASE WAS UNDER $11.00. I WAS EMBARRASSED, TO THE HIGHEST LEVEL, THE GUY TREATED ME AND MY DAUGHTER LIKE WE WAS CRIMINALS, CALLING ABOUT 3 OTHER WORKER TO JOIN IN, WHICJ=H I DIDN’T UNDERSTAND WE COOPERATED TO THE HIGHEST EXTENT AND WE WAS TREATED LIKE THIS, I WILL SAY ME AND MY DAUGHTER WILL NOT RETURN TO YOUR STORE EVER AGAIN, WE WAS AVALUE CUSTOMER THAT VISITED WALMARTS 1-2 TIMES A WEEK, TRAIN YOUR EMPLOYEES TO BE PROFESSIONALS AND TEACH THEM EVERYBODY NOT THIEVES. SMH!!

  72. Hi, this is Diane Hanna. I contacted you yesterday Nancy Soriano sent me letter stating a decision has been made concerning my claim. She told me to contact her but she will not return emails or phone calls. I would like to know what the outcome is Please have her contact me by leaving phone message or email

  73. I purchased for my 15 year old son a basketball hoop for Christmas from Walmart.com. I had it shipped because I could not carry it. And I also paid additional $99 for their handyman service to come out and put it together. Well it is obvious the handyman service just hire anyone. For one it took these two guys forever to put it together and the hoop fell and came apart I half. I called Walmart and they advised me to call the handy service back which I did they came out a week later Robert who works for the handyman service advised me the hoop was damaged and not put together properly. Now here is the fun part Walmart would like me to pay a restocking fee (the handymen threw away the box it came in. Not to mention I can’t box it up due to the weight and the fact it is still half way together. Fed Ex came to pick it up but it has to be boxed. So I called the handyman service back I was hung up on three times, each time I was asked to hold and bam hung on. So here I am paid Walmart almost $300 for the hoop and $99 for the handyman service not even two months and this is how I am treated. I am so upset the such a large company like Walmart lacks good customer service. I am forced to possibly take this to my local news station. As if we have not been through enough as a country. I think this is a easy fix on Walmart and their handyman service. How could these people be so cruel to a child and to their customers. I just want my son who has been through COVID from no 8th grade graduation to enter high school on line his first year to have an outlet and be able to be a kid.

  74. They let my stuff get stolen because your staff did not call as I instructed. He left it in the lobby and it was stolen. The refused to resend items. They want me to pay to order it again. I’m not. I didn’t want a refund and I wanted my stuff. Your staff needs to be retrained. They don’t know what they are doing. They want me to wait a week to clean my home. This is unacceptable and I want someone in cooperate to call me back

  75. Visited Walmart store in Virginia Beach at2021 Lynnhaven Parkway
    This store was immaculate.
    Floors clean, shelves stocked
    Nothing in the aisles to prevent one walking. Praises to the managers and associates for a Walmart that’s a number one store in my book

  76. i have 5 orders from 10/2019 that still show as delayed it is now 03/2022 and i have been trying to get my refund for these orders for 2 years now all they do is keep transfering me to different people,and telling me i should have my refund by email on a gift card total of 578.18 in 24 to 48 hours.2 years went by and nothing yet i been calling every week,they dont care time to hire a lawyer

  77. Suggestion: u own a strip mall around 7500 st n and park blvd pinellas park fl. I suggest getting rid of getting rid of anytime fitness*drugs) and turning it into laundry and or coffee shop.

  78. I shop at the walmart in boiling springs sc. They never have the parking lot lights on at night. I do not feel safe in this lot because its so dark. Please for the safety of the customers. Please have them to turn on the lights. Thanks alot

  79. I am currently at store number 3527 had some issues requested some assistance and Mrs Amanda took care of it. I appreciate her addressing my concerns. She actually turned my complaints in to a complement. Thanks Amanda,

  80. For the past month I have not been able to sign in for my Grocery pick-up order. Why am I blocked? I use Blairsville, Ga. store.

  81. Yes I would like to know how come I can’t be r store here in are town when someone else is in the store at the same time I am in there this makes the second time that I have been told that I can’t be in that store when the other person is in the store

  82. Pay online for television Wednesday got messsage pick up Thursday between 5 and 6 i work 2nd shift came Sat order was cancelled they won’t return my money or give me a tv no ans ever contacted corp office 6days ago no response fileing law suit

  83. Walmart can’t be as bad everywhere as my town. Even Sams is getting out of touch with the world. Got ripped off with home delivery that never happened..Call a manager? Good luck…! Try to buy a battery….Too much trouble to give me credit for core…too bad..bring it back later…Went to another store….great buys if you believe posted prices that were not true….but send the manager back to see and she can’t find them…..but they are still there next week when I take a picture and make her give me the prices….Remodeled Sams and then forgot to tell workers to go back to work. Funny how you got a survey each time you went till you complain to lazy manager who along with 3 other workers standing around letting 1 person work….while they laugh and talk smack….but would take any buggy that had 5 or less items…(might hurt her long nails and jewelry)…Got no survey that time…..Anyone could manage a store better….

  84. You Can stick you Survey up u know were Am going to have to change my Phone number to stop getting this Dam Calls Never again and yall have you’re Employees pass them out like its something great how much money yall making off of that

  85. Was wondering what is going on with the Walmart in Grovetown Georgia on Steiner Avenue. Went in this morning and the store looked like it was going out of business. So many empty shelves. Had no chicken or shrimp. Don’t know if there is a management problem or their just not ordering enough stock or delivery problems.

  86. Come to Walmart when the store opens and you don’t offer your customer service hour later that’s a big inconvenience customer service needs to be open at 7 a.m. just like the store

  87. Mcalester oklahoma store is one of the worst stores there is. It’s nasty, no cashiers no food on the shelves, customer service is horrible. Why can’t this store get it together for all the people they serve. Horrible horrible

  88. Do not buy from wallmart. If you have a problem on deliveries you will be talking to someone you can’t understand.and they will end up stealing your money via your credit card

  89. I’m a disabled veteran with PTSD and I want my account closed. I’ve never had experience dealing with this. I’m at 702583xxxx. I’m seeking legal help for what you have done.

  90. I am a 70 year Old Disabled Veteran and Loyal Walmart shopper from San Antonio Texas, trying to contact the Seasonal buyer For Mens Mardi Gras Mystical 2020 LED Blazer sizer 3X. Purchase from Lake Charles store was given wrong size. I can be reached at 210-885-xxxx. My internet is currently out for the last two days with Spectrum Cable, have a repair appointment tomorrow between 08:00-12:00 .

    Need immediate Help to get the right size Jacket Upc# 797642935400.

  91. The Uniondale store is the worst store on Long Island. Corporate needs to step in to address the incompetence from management down to the employees. The customer service desk is a joke. Totally a nightmare due to the lack of experience and training. I rate this store half a star. And trust me that’s too much of a rating.

  92. why does walmart store 2853 in laplata maryland not deliver???? i would jump on the 99.00 a year delivery in a heart beat, but my local walmart does not deliver!!!!!!! very upsetting through this whole covid thing…is it something you will change?

  93. Everybody can’t be family. Wtf ya have epidemic pandemic COVID symptoms and trying to place your self into my life.and it’s gamble complaint able

  94. Super Walmart in st Petersburg Florida would not give a refund on a coffee pot that did not work any more and I only had it for 2 days

  95. I had fallen in your bathroom on January 12th 2022 about 7:39 p.m. at the Walmart off of 288 loop 288 and Denton Texas the young lady took my information and said that I would hear back from you guys since then my hand my fingers are going numb and my left hand and my my back and my shoulder still hurt I need to speak with someone I’m as soon as I can please I’m not sure how come I haven’t been contacted she might have gotten the wrong information you can reach me at 469-904-xxxx or 214-836-xxxx or you can reach me at via email doina360nxxxx @yahoo.com. I’m about to hear back from someone if possible. Thank you Jamie Goodwin

  96. You need new management at Walmart in Mt Olive. I’ve lost everything in my phone because they don’t know what they’re doing

  97. I live in Olive Branch MS and the Olive Branch Walmart is horrible. Nevers has stocked items and I went into the cosmetic dept. and it looked like a bomb went off. I cannot shop like that. Do they not have people to restock and straighten up. I live close to Walmart but I am not going back. I will drive to Hernando MS to go to their Walmart. It is always nice clean and organized. Olive Branch Walmart is just trashy. Close it if you can’t get a Manager that cares.

  98. I have 2 orders – 1 says delayed – #6002124-143012 { 2 bed sheets SETS } I have Not Recieved them . Ordered on NOV. 26 .
    The other one is a WATCH #6262143512409 – It says it was delivered on Jan. 11 by postal carrier . I HAVE NOT Recieved it . And I am Home . I AM DEAF. Please find out what is happening to these orders ….. Thank you

  99. I’m a 88 year old Walmart shopper and I wish to express my sincere appreciation for keeping the
    prices on your Great Value products affordable

  100. I purchased 2 Buffalo head Lodge skillets & 1 Rosie the riveter. I was sent 3 plain lodge skillets. Skillets that are factory 2nds! Not only did I pay 2xs more, what I received sales for $10. I was given a refund after my attempts to return failed. It’s bad enough not knowing who you can trust to order from & turns out, most of them do business under your name. Factory 2nds…… really?!?!? $65. & $35. FACTORY 2nds! ????

  101. walmart acts like they care about diversity in the workplace and yet raises and fair and equal treatment do not exit. just because your a retail giant does not give you the right to be so uncaring to people. I always assumed that it was not true by the adds and slogans i see .I guess walmart really is maga bound because of their beliefs in where this country stands.

  102. Why is Walmart in Rive city Market Place In Jacksonville FL Will not accept cash we are forced to put on card. I’m sure Walmart is not hurting for money

  103. Three times my order has been delivered to three different neighbor a. I have been charged for them
    I called you office for refund. It hasn’t happened
    Please take control of this problem. Sincerely Nadine Kitchens

  104. My hire date is April 21, 2006. I am currently employed with the same store that I was hired at. There are quite a few of us that work at my store that have a question. The question is, how come only certain departments in the store received a raise? I have been told it’s due to high turnovers in those departments. Myself as a 15 year associate I don’t see how this is fair to the rest of us. 15 years later I am only making $14.98 a hour. I have also been told if I want more pay to move to one of those departments. I have been in the garden department for 10 years of my 15 years at Walmart. I do not want to leave my department just to make more money. I am asking is this pay raise going to eventually go to all departments? I really feel like I got a slap in the face when they did this. To make it even worse we are asked to go fill in in these departments periodically when people call out or not enough staffing. That is like a punch in the face. Please tell me eventually everyone that works for Wal-Mart will also receive a raise. I love working for Wal-Mart and I love what I do in the garden department. I just wish it was fair to all of us.

  105. I met Sam Walton when I was 13 years old. It was at the Van Buren WalMart; it was located where Experian is now. Sam Walton was shaking everybody’s hand and welcoming us into the store! He loved everybody and we all loved him. He was big on Customer Service. They announced a talent show over the intercom. My mom said go sign up. So I did. I played the Edellveiss Waltz. And I actually won! First prize was a thirteen inch black & white TV! I. was honored and thrilled.
    While most associates are friendly and helpful. I had a horrible experience returning things I did not order from pick up and delivery. It was the manager of pick up and delivery a young Iranian man
    I’m not only a senior citizen; but I’m also disabled. After waiting at the Customer Service Desk for over an hour. I asked them to figure their computers out later and pay me cash. It came off of my debit card. So cash is the same! The Iranian pick up & delivery man told me he was having me thrown out of WalMart. I said you and whose army? When I yelled for the store manager. The Iranian man said that does it I’m throwing you out. I said ok not until I get a refund in my hand. He had two Wal-Mart Associates come up and try to escort me out. I said I’m calling the police dept. If you proceed to throw me out! One of the girl associates rapidly gave me 73.00 back on items I didn’t order. I told them they need to give receipts to customers who use pick up and delivery! I respect Sam Walton so much and always looked up to him. Because I know if it was him in Customer Service This would have never happened! However I will NEVER USE PICK UP AND DELIVERY AGAIN!

  106. we got an ad from facebook for several different above ground pool through walmart. For 98.99 is this legit or Chinese

  107. The Walmart Pharmacies near me never have my Adderall 30mgs. 60 tabs, either generic or name brand, in stock for my 2nd or 3rd written script, even though I always get all of my RX’s filled there. Why are they always out of stock? Do they not order by the written scripts they have on file?

  108. Home delivery charges included items I did not receive, and Joanne,mgr.at 355 Stonebrook, Frisco, TX not returning or answering
    calls. Delivery was a day late, in addition to being incorrect.

  109. I’m a former employee, I got fired on Sunday, May 30, 2021. The HR department said she had gotten an email stating that I Dawn Middleton has a criminal background, this is false, due to the fact Walmart did a background check n it says I’m eligible for hire, so now 2 weeks later Walmart fires me saying that I have a criminal record. This is wrongful termination. I asked to see the email n HR refused. I’m a CNA by trade, if there is any criminal record, I couldn’t become a nurse. I need this situation to be look into/investigated. I know it is a lie, thx for ur time

  110. I was call about a position and was told I should receive a email the next day..Didn’t get the email so I called up there 3x…went up there 2x…Call and was told I will get a call back…I just need to know should i just withdrawn my application…

  111. I have to travel 1 hour to get to a Walmart supercenter. I wish you would consider putting a Walmart super center in westchester, NY. Preferably on central park avenue in yonkers or white plains

    2105185178120008 -0000

  113. Dear Corporate Idiots!
    So you cannot defend Americans’voting right!!
    Democracy is not important to your company??
    The American Constitution is not important to your company??
    Then why don’t you just get out of America??
    You can’t support our citizens’ right to vote??
    Then we won’t support you!!
    I’ll start doing all my shopping at Target!! At least they support our right to vote!!


  115. On 2/20/19 at approximately 10 am, I observed this driver entering I-4 east around Seffner Fla and began tailing a car within 5 ft of his bumper. At this point, I observed him turn on his blinker but I did not feel that I was in a safe spot to allow access in the lane I was in. At that point, the driver began drifting in my lane. I honked to let him know that I was there and he gave me the finger. Hopefully, this is not how all drivers are trained. Truck cab #16-415, trailer #147169.

  116. I live in Felton DE, I normally shop at Walmart in Camden DE, but that become more and more difficult, each month it gets worse and worse…the selves are COMPLETELY EMPTY. Someone dies not know how to order. It been getting worse each month for about 4 months now… I have to go to other stores to get the things I need.

  117. Do you ever eat the meat, BAD,Hamburger has so much gristle have to cook and pick it out, steaks cook on grill but was roast meat sliced, you are sad, and i’am old enough to know, work as a cashier,you know you can get away with it, no more Walmart for us,you always been sad,you all the money…..I been there had this to much,

  118. disabled, was catapulted from a 50 mph speed boat, hit house boat with head, suffered MAJOR head injury, no walk/talk, in a coma, had to have craniotomy to live. Do not have a printer to print return label to return the wrong cereal I ordered. NEED HELP PLEASE, cannot afford to be charged for something I did not want, PLEASE HELP ME PLEASE

  119. I have complained to Walmart about people taking up all the handicapped spots who are not handicapped and all I get is “they do that a lot”, I have taken pictures and sent them to the police and am told, unless the manager calls, they can’t do anything. You have healthy, mobile people using their parents or other persons placard to park in the handicapped spots. If it’s close to the Christmas shopping frenzy, forget about ever being able to park in a handicapped spot. I parked next to the buggy return and waited 27 minutes for a handicapped spot to come available only to have someone coming up the wrong way, take the spot. And no, they weren’t handicapped at all. They actually had 2 small children with them and they all ran to the building. I have to have a handicapped parking space because I need to open my car door fully just to get out of the car (impossible in regular parking spots). I watched a woman park in the handicapped space, no placard no handicapped license plate yet, she parked there because it was closer to the store and she just had a return. I told the employer at the door and pointed her out and all he said was “people do that”, all he had to do was turn around and ask the lady to move her car to a regular space, those spots are reserved for the handicapped but, I guess he was afraid she might say something back to him if he spoke!!

    1. Please just think that everyone that parks in the handicap but does not LOOK handicap is not just a liar! I have a placard and I do not look handicapped but I have had a Triple heart attack and I also suffer from COPD and use portable O2 but I do not take it in store if I am not going to be long. I feel for you and shame on those that should not park in the spots.

  120. I purchased the mainstays lamp about a month ago. Today I plugged it in and got electrocuted and the cord went on fire and broke off. I am very disappointed with this product. I am a loyal walmart customer and a previous employee. I would like you to be aware of what happened

  121. I’m currently a employee at 4450. I just had some major surgery in August. To help me with my work I bought a grabber to pick things up off the floor. My Dept. Manager told me I can’t use it . She said it’s not company approved.
    I only use it to pickup hangers mostly. Not only that they are threating to remove me from my area. I have been in this area for 11.5 yrs. every since the store opened in 2007. On Saturday’s we can get very , very busy . So it does take a lot to keep up with the returns and zoning. But I don’t slack on my duties.

  122. I currently work for Walmart. Back in August I had Major Surgery done. Taking awhile to heal. But anyways I bought a pickup/grabber stick to pickup things off the floor. It was working wonderful for me Then as of yesterday I was told I couldn’t use it. Not company approved by Walmart 4450. It helps me do my job.

  123. Yes i was an assoiciate and my thing is that yes i called in but not on purpose i was very sick any assoiciate czn tell u that im a hard worker and i did call in amd i still showed up on my days that i was really bad amd i am asking to reconsider me cominh back amd the ladt time i callled in was because i almost lost my dad so i wamted to spend the night before thanksgiving in case i dont have my dad amother year but im a real good hard worker and i didmt call in on purpose or miss days cause i was playing hookie i wasnt i was just so sick i woild like my job back and i wont call in again i need this job to support my dad with his heart condition so im askinh yall to let jimmy know veronica amd Mario i want my job back i cznt help that i was sick but i need this job i need to go back right away

  124. So I stopped into the southside store in Terre Haute Indiana to pick up a deer call for hunting. They didn’t carry the one I wanted and only had selfing for 3 calls. One was sold out and the other 2 were the same call hust different manufacturers. The shelf was full of deer bait. It is illegal to bait deer in Indiana so why would the department manager waste the space to carry products that won’t help out hunters? I worked for Walmart when I was in high school and it was the same stupidity. At the time high-powered rifles were not legal to hunt deer with in Indiana, but most of the space in the gun display was taken up by items that never sold. We even had a skeet shooting gun that cost $2600. Now i grew up in a rural area and practically everyone deer hunted and there wasn’t a lot of high paying jobs so needless to say the skeet gun bever sold nor did the rifles. Just because someone has a degree doesn’t mean they’re qualified for a job. Put people in place who will at least take the time to read the hunting regulations. Or educate themselves on the products and customers that will be shopping.

  125. My name is Paulyne Michel and I currently am working at Wal-Mart as a hourly Supervisor and I am concerned about our employees complaints and they are upset with our management team because they are being hard on them really bad and they are already to quite and they want Kevin back up here Scott Nash is slaving the and even making the work past there brake times and I feel it need to be addressed to you so we can get somethings changed!
    Please help me help them make there job easier and my job easier also because we need help in Billings Montana and I thank you for your original standards!

  126. To whom it may concern. I brought a cake from walmart on westhimer. When I open and bite into the cake I bite on a piece of glass

  127. After shopping at your store in Manhattan KS. Spending well over $120 and having numerous bags in my cart, one of the associates stopped me from exiting because a $19.99 coffee maker was not in a bag. My suggestion is train all your clerk’s to bag Everything, I felt humiliated being treated like I had stolen it. This is just making one more reason why I do not frequent your store there

  128. It is appalling that Wal-Mart Headquarters is SOOOOOO difficult to reach anyone that can really assist. However, I am posting this for the world to see. Wal-Mart (Greenwood, MS) is really becoming a joke. I don’t know if it is the staff being discriminating or something else. I have been using Wal-Mart Pharmacy for awhile now without issue; however, most recently for MONTHS now, they seem to not have my medications. Is this because I am transgender? If so, speak up so that I can do the things that I need to do. However, a continuous we don’t have it and don’t know when we will get it DOES NOT SUFFICE. THIS IS PLAYING WITH PEOPLE’S HEALTH.

  129. I work Walmart question is open availability.if opened your availability you get scheduled first,he told me that and training coordinator told me that so how does the system know ?my schedule is wrong answer from asst mgr system others in my dept. Only want work certain hours? That’s not open availability right? So is my schedule not being fixed they should be scheduled second?who can check this problem and how in future can the system know people with open then schedules for all would turn out right?

  130. why would you close a stores jewelry counter will we from other town shop Rhinelander Wi because our store in Minocqua Wi they should close that store jewelry counter Rhinelander store is great we drive 45 min to get there thank you. please keep Rhinelander jewel open please thank you have a great day

  131. December 13, 2017

    WalMart Corporate Offices
    702 West 8th Street
    Bentonville, AR 72716


    This is not my first missive to you and as before, I expect no response of any type; to “complain” online is an absolute joke as the only comment (if any) we receive is a well rehearsed or canned disclaimer with links showing TOS, etc. Do those complaints ever see human eyes? And if they do, are those human eyes capable of reading and fully understanding the English language?

    A short time back you decided you were going to compete with the big guys and began a program of “free 2 day shipping”. Most people understand there is no such thing as “free” anything in the world within which we live and wondered when the honeymoon would end.

    And it did, with a bang, and by raising prices by at least 20% on most items. Your excuse to the press is that people live within 10 miles of a store and you raised prices to drive the masses into the stores. Of course it wasn’t because you were losing money on shipping costs- oh, no, you would never exploit the public!

    Those same people lived within 10 miles BEFORE your bogus promotion so why, all of a sudden, the push to drive them in your stores?

    Prior to your bush league attempt of being popular, you allowed free shipping on orders above $35., and then raised it to $50. Being disabled, I took advantage of the opportunity to shop online because it is extremely difficult to drag bundles around so I ordered bulk items such as sanitary napkins (yes, my bladder has a mind of its own), paper towels, copious amounts of toilet paper, dish soap and other items that were available online. Yes, I could shop more often and carry less, but it is necessary for me to PAY for my transportation, at least $10 a trip. And, again, I am old and disabled.

    I am 73 years old and currently have a bandage on my broken foot that is so large I need a wheel barrow to cart IT along. And when we go to the store, the handicapped scooters seldom operate more than 10 minutes or so because your managers are either too stupid, too cheap or just don’t give a damn about those dependent on this mode of shopping. All that is necessary is to change the batteries occasionally but apparently it is a great joy to watch as the handicapped and senior shoppers founder helplessly looking for assistance because they are stranded in the middle of the store with a dead cart. To us it is debasing and humiliating to find it necessary to beg and plead for you to maintain the vehicles so we might have some semblance of independence as slowly but surely we lose our humanity.

    So now, with my injury I am unable to leave the house and have only the assistance of someone able to shop at the nearest grocery store for me; the things to which I have become accustomed are no longer available to me because of your inflated prices for online shopping. Some things I am able to purchase at Amazon or Target as they honor their sales pitches and do not burden shoppers with huge price increases so you and your stockholders will make a killing. But then, those entities are receiving my money, also, instead of you.

    As I have complained often to store personnel (as have MANY others) and you don’t intend to assist the disabled handicapped as you so proudly brag, I think it would be much kinder to display signs, outside, where the world will be put on notice, telling us that the disabled and handicapped are not welcome, that our dollars are not appreciated and that we can go to hell in a hand basket. You see, ten miles or not, I am unable to go much of anywhere to make my purchases and may continue in the situation for some time.

    I suspect your shipping promotion was a way to inflate your sales figures for a particular time but, unfortunately we are paying the price for your endeavors. As I said, I have tried to make my voice heard before, to no avail so I believe the only action left to us is make a bigger noise. With that in mind I am also sending copies of this letter to the AARP and Disabled American Vets along with any other agencies that strive diligently to assist the handicapped and see if they won’t intercede on our behalf.

    You apparently have no feelings for anything other than your bank accounts while those needing this simple form of transportation, or have a need to use online purchasing power, go with out. Although it is not a “right” to expect this service, if you provide the inference that it is available, surely you should maintain the vehicles instead of causing so much anxiety. And I suspect you manage to write off the cost on taxes, anyway, so it cannot be draining your bottom line by much!

    That is all, knowing these comments will surely fall on deaf ears as you count your profits and leave us without the dignity or making our own purchases, our own choices because that, too, has been taken away. This must make you feel VERY proud.

    JoAnn Tucker

    1. I had saved a few walmart gift cards in my walmart.com account. Recently about $90 has been stolen from gift cards. Thief or thieves have made several purchases from walmart.com using my gift cards bringing the balance to $0.00. I can see transactions history. I talked with a Walmart.com supervisor and he said, Sorry, I apologize but we cannot do anything. My cards has not been stolen or missing. Can any body help me? Thank you so much.

    2. mr simon sir edward witbeck claim 6525652 1 30 2012 at store 4474 fell on ice snow in haddy cap parking spot row8. it was not clean of snow ice as the law said it must be all haddycap parking walking spots i call your ins comp case manager, talked to dave. WELL ALL DAVE WILL SAY LET S.S.I. PAY THE FEDS I SAID NO NO THATS MEDICARE FRAUD. P O BOX 1890 HOMER AK 99603

    3. JoAnn Tucker – you rock!! May I suggest corporate operations?? Also for supplies you need – PharmaPacks is awesome. Have at it – leave the part about your bladder out – but BY ALL MEANS – FEED your paragraphs about compassion to the COO OF THE COMPANY. GO YOU !!

  132. After being put off for 45 minutes by an Online purchase customer service rep when asking to speak to an supervisor I finally spoke with one. The rep tried her hardest to get rid of me and tried to find out why I wanted the supervisor.Only to have the same problem with the Supervisor…… the rep didn’t speak English well and didn’t understand what I was in need of. The supervisor’s English was equally poor as he gave answers none of which I could understand. I still don’t know if I’m suppose to have 1 email for each of the 5 gift cards I purchased in order to activate them or not since they are all on the same Order Number. Also, I don’t want to activate them because they are going in the mail. I couldn’t get an understandable instruction as to how my recipient (SP) is suppose to activate them. I am so frustrated. I go through this same nonsense every year with Walmart. This will be the last time I give them my holiday $$$.

    1. I know exactly what you are talking about…this year was my first time ordering from walmart.com, worst experience ever!!! I was put on hold for an extremely long, unprofessional amount of time, or I would get hung up on….on the phone 6 different times, different person each time, and still got no where. Wal mart double charged me for my purchase and withdrew money from my bank, and no one can tell me why….I have learned my lesson, and I will be sure to warn everyone I can how screwed up walmart.com really is

    2. Story of my life. I used to love Wal-Mart due poor customer serivce threw there Walmart product care plan i now despise it, and totally feel your distress. They is beyond pitiful and will be hearing from me.

  133. Re: Walmart your stores being open on ThanksGiving is a lie. My Familly has been very disrupted by your corporation being open. This is not The American way, This is about Corporation Money the all mighty dollar this corporation needs to shut there stores down on ALL major Holidays as well as other corporation’s too we are presently organising a large group of patitioners to protest those retail establishments that wish to worship the ALL MIGHTY Dollar instead of the American way. This all about GREED and your establishments need to be taught a lesson on America and its ways and fast.




  135. Right I will never get a SORRY FROM WAL-MART. Wal-Mart is so sorry!

    They have got my phone number I made calls before. And they never apologize.

    This is a store location that had not had a complain from me before and i know i won’t get a call from them
    ever saying they are sorry.

    I hate that store, I will try my best never to go to another WAL-MART

    They treated me terrible for years after I was a victim of identity theft in Another State.
    I had to pay extra to have my work checks cashed at other places UNTIL I FOUND A PLACE EVEN CHEAPER (I WAS AFRAID MY MONEY BEING GARNISHED) they refused to let me return items with out receipt.

    I proved I lived in another state when those checks were issued and were written from that bank IN COURT,
    they still refuse to admit that I was a victim of identity theft that their store let that many cold checks be written.
    It took so long to fix my license.

    Wal-Mart doesn’t deserve my business EVER.



  136. Yeah they wee just being rude for some reason trying to upset customers, I HAVE been to businesses with my Debit card that also has a chip, AND THE CHIP READER CAN BE TURNED OFF IT CAN BE SAID MALFUNCTIONING AND THE CARDS WITH CHIPS CAN BE SWIPED.
    And some say to swipe it if I want it rang up as credit and to insert it if I want it rang up as debit,

    Plenty of other business in the town that this happened in show that they want paid and to keep customers.

  137. I’am a vendor at 940 walmart and been harassed by one of the grocery assistant manager named “Polly” and accusing me for cussing her which is not true and kept acting that she can easily kick out everybody to the store especially if you are brown…if nobody can changes her attitude towards to the brown/black vendors she don”t deserve to work at all and had a position where she at.

    1. 11 7 2017 mr witbeck here in homer ak p o box 1890. i was hurt at store 4474 on 1 30 2012 fell on ice and snow in haddycap parking spot row 8 claim 6525652. 4 men seen it, walmart ins comp said nothing. LET S.S.I. PAY LOL LOL I SAID NO NO THAT MEDICARE FRAUD I WILL NOT BREAK THE LAW SO WALMART SAVE CASH NO NO NO

      1. 11 23 2017 sir mr mcmillon, i was hurt at store 4474 on 1 30 2012. Claim 6525652. Fell on snow ice in handycap parking spot row 8 walmart and ins comp said,LET S.S.I. PAY ALL YOUR BILLS LOL LOL MR WITBECK SAID NO NO THATS MEDICARE FRAUD MR WITBECK WILL NOT BREAK THE LAW TO SAVE WALMART CASH P O BOX 1890 HOMER AK 99603. MY CLAIM IS WIDE OPEN. I NEED TO SEE A FOOT DR. IN ANCH AK. YOU MUST PAY.

  138. On August 19th I went to Walmart located on 5001 McKinney Ranch McKinney, Texas. I was talking with a friend and suddenly passed out and hit the floor. I woke up with her at my side, she informed me what happened. A few minutes later a lady manager appeared. She asked what happened and then asked was I okay. My friend informed her that she called 911 due to the fact I had hit my head. She said okay and then left. Shortly after that a male manager came over. His first response was did I slip and fall. He then asked was I okay. My friend told him I did not slip however I did fall and hit the back of my head. She had called 911. He left as well. There was not one manager stayed to make sure I was okay, nor did they even wait until the paramedics to come. Their main concern was I didn’t slip. I’m so disappointed where was the customer service? I patronized that particular store at least 3 to 4 times a week. If this is the way customers are treated across the states that’s pretty sad. I hope that someone will contact that store as well as myself.

    1. 10 24 2017 to mr mcmillon sir i was hurt at store 4474 on 1 30 2012. Hurt my left foot, fell on snow ice in handycap parking spot row 8 claim 6525652. Walmart said FEDS LET S.S.I. PAY ALL BILLS YOUR INSURANCE COMP SAID THE FEDS HI HI LET S.S.I. PAY ALL BILLS THAT MEDICARE FRAUD I SAID NO NO NO

  139. Isn’t funny, that Walmart is closing down, perfectly good sounding stores, laying off people and turning these stores into what looks like FEMA camps. Interesting. I am getting the word out…and making it known to many. I am boycotting all Walmart stores…And, folks, it is happening all over. Youtube the information.It is true.

  140. The Walmart at Chesapeake Square gave away my grocery order. They didn’t call to confirm that I sent someone to pick up my groceries nor did they file a police report. My groceries were given away and my card was charged. Rather than refund my money or fulfill my order I was told to consult my bank. This is Walmart’s mistake. Had the grocery associate checked ID or called me none of this would’ve happened so why should my bank take the loss. Additionally, to know my grocery pickup time someone had to view the order. Its obvious this was an inside job. I just want my money or my groceries. Is this common Wal-mart practice?

  141. What did the “Remodel” of Mililani Walmart Store Number 2126 actually accomplish by DELETING and No longer having Products, you forced Loyal Walmart Customers to go to the Competition.

    Mililani Walmart should have been built as a Superstore from the very beginning to Serve Mililani City of over 60,000, plus 10,000 from nearby U.S. Military Bases Schofield Barracks and U.S. Army Wheeler Army Air Field, another 19,000 from nearby Wahiawa Town. The only Solution is to turn Mililani Walmart into a Superstore by adding a Second Floor.

    1. edward witbeck to mr mcmillon. sir i was hurt on 1 30 2012 at store 4474. I fell on ice snow in haddycap pracking spot row 8 claim 6525652 on help walmart said, LET S,S,I, PAY ALL BILLLS LOL LOL I SAID NO THAT MEDICARE FRAUD I WILL NOT BREAK THE LAW TO SAVE WALMART CASH I MUST SEE FOOT DR. ANCH AK

  142. You probably won’t address this issue, but here it is. I’m a truck driver, OTR, and I delivered to the London KY Distribution Center recently. Although the employees were polite and helpful, I was running out of time on my clocks. This was not from poor planning on my part, but due to circumstances beyond my control, traffic jams and two accidents on I-75 N, Which prevented me from making the appointment on time, put me in a tight spot. Anyway, I know Walmart has a policy of not letting truckers stay on the premises after unloading or loading. I understand that. But I was in a situation where I was running out of time and probably having to drive over on my hours, The Department of Transportation only gives truckers a 14 hour day to drive and deliver. I asked the dispatcher here at the London KY Walmart DC if I could leave my trailer there and go to the truck stop and take my ten hour break and then come back and get the trailer later. The answer was no because the dock I was in was a shipping dock after midnight. So that puts me in a catch 22 situation and forces me into an hours of service violation. They have plenty of yard tractors that could pull the trailer and park it in the empty line after they finally got around to unloading it, and then I could come back after my ten hours break and pick it up. I think it is unreasonable to not help a driver out of a jam like this when truck drivers are the life line to keeping the doors open for Walmart Corporation. But, you probably won’t address this issue. Thanks for listening. Concerned driver and team player.

  143. I received an email message last night thanking me for my payment with a dollar amount , that was posted for me and leaving another email number for me to contact if I have any questions. I checked my bank line to see if there was any type of activity in the last 24hrs., thank goodness there was not. I didn’t bye anything from Walmart that would have generated this email anyway. I made a copy of the email and called the main Corporate office number to report this to their Security people. I got a run around on the prompt lines, finally was told by a recording to call the FTC number it supplied and was hung up on.
    Why should I have to start making calls someplace else when the email I received specifically addressed Walmart? This is probably another scam of some sort, but apparently Walmart isn’t too concerned about it’s customer’s questions in an event such as this. Shame on Walmart….

    1. Yeah what if someone in corporate use to be a manager that trained cashiers to charge a dollar more to cards for charities AND THAT IS CORPORATE’ S WAY OF SHOWING PEOPLE WHAT THEY DID FOR MONEY, THEY ARE CYBER BULLIES.

  144. i have worked at walmart for almost five years…i don’t smoke, i have been on time every day, i have worked hard and no one has had ANY complaints about me at all, my evaluations have been super, all above average..so on and so forth, but because of the new policy with raises i am making almost a dollar less than all the other workers in my dept that have been there much less time..and have been late..missed days and so forth..i am disheartened and feel that all my hard work was in vain..and that walmart doesn’t care much about what kind of worker you are..they are compensating the ones who are less competent to get them to work..while i am being hindered from the money i need because i have been a good worker..i think its sad..and i really dont want to work for walmart any more..i’ve given my best and got nothing in return..if i am compensated like this..then why do i stay loyal to walmart? i have good work ethic..and the others don’t and they are getting over payed for it..i don’t like my job any more..sorry to say.

    1. I also am an employee at Walmart and I would never refer anyone to apply with them. Strange how company policies only pertain to certain people including excessive absences etc. I have been to my boss and her boss with no success. They seem to brush it under the rug. Your time spent with them and doing your best means nothing!!

  145. I am a former associate of walmart and i tried to change my availability for religious beliefs and i got denied. So therefore I am calling discrimination on that. I also have 3 young children that i need to see.

  146. I’ve been shopping at Walmart #850 in Albuquerque since it opened many years ago. I spend an average of $400 per trip, on a weekly basis, buying items for both my home and my business. There are A LOT of homeless people who camp out along the sides of the building, crowd the parking lot, beg for money both at the door and in the parking lot…. I also get my coffee every other morning at the jack-in-the box in the outer area of the parking lot. Monday, I pulled into the outer parking lot (to answer a phone call), and I was immediately surrounded by city police officers telling me that the parking lot security officer called in saying I was loitering. How can someone be loitering if they (literally) just got there? What amazed me was that there was a homeless woman throwing things in her shopping cart, being totally overlooked, not 20 feet ahead of us, and I was the one being accused of loitering…. I told the officer what was REALLY going on, and he told me to have a good day, and left…. THIS MORNING, I again pulled into the outer parking lot. I watched the security officer harass a (very) pregnant woman, who had just gotten off of a city bus, and was walking across the parking lot. I pulled into the jack-in-the-box, to get my morning coffee, and then pulled up next to the pregnant woman. She was CRYING. She said she has been harassed by this same security guard for days. He watches her get off the bus, and then he harasses her, DAILY. I offered her a drive to work down the street, because I truly felt bad for her… I’ve tried to reach the store manager at the location I’m complaining about. He never picks up the phone. I’ve tried to reach the District Manager (Jolene???), and her phone rings off the hook…. Does anyone in management care? THIS HAS GOT TO STOP!!!

    1. Amy, stand right there when this is happening and call the police!!! Then call the company that guard works for and complain LOUDLY!!! Go into the store and tell them, too. The name is right there on his shoulder.

  147. It took twenty minutes to check out on a Tuesday at 11:00 a,m, in Hattiesburg Ms. on Hwy 98 I told the manager who was busy making eyes at the female greeter, that if I ever wait that long, when I reach the cashier they can put my groceries back on the shelf. They can pay some ome to check customers out , or pay them to put groceries back in stock.

    1. Gerald, call Walmart corporate to inform them about the actions of that so called manager. It’s a statistical FACT that for every person that stands up and complains there are 200 others who don’t.

  148. Walmart needs to have some training sessions on what to do with store customers during a tornado warning. I had the misfortune of being in the Walmart store at 3022 South Belt Highway, St Joseph, Mo 64503 during a tornado warning on the evening of March6,2017. None of the employees seemed to have any idea what protocol was for such an incident. Someone finally decided that the cooler area would be the safest place.
    Most employees thought that meant the frozen food department of the store. I said I thought it meant the actual cooler. Some of us finally made our way to the cooler and was told to get out by someone working in there. A few of us stayed in there anyway until we got the all clear? Some employees and customers stayed in the frozen food department . I was in another store chain store a few years ago during a tornado and they had a definite plan, made announcements to let people know where to go and what to do. They even did a head count and kept us informed to what was happening. With Spring and tornado season already here it might be nice if your stores have some kind of a plan.

    1. No they were not trained at many of Wal-Mart’s stores to handle tornados.

      There is a YouTube video of Walmart workers trying to move all the propane cylinders from outside into the store AND RIGHT AS THE FUNNEL CLOUD CAME AROUND THEY STOPPED HAULING THE PROPANE TANKS INSIDE AND THE PROPANE TANKS FLEW AT CARS LIKE GRENADES.

  149. the walmart here in shelby nc is the worst place i have ever been! the female black manager is the most racist employee i have ever met and the most rude and loud person and should NOT be employed anywhere that she has to deal with the public! i am sending an email to the walmart headquarters about the last incident and see if i get a response this time. each time i go in there i have an anxiety attack and i cant afford to keep going to the doctor after i leave that place!! it is horrible and i am so tired of it. and tired of calling the 800 number and hearing them tell me someone will call me back in 3 days or less!! i want something done this time and if i have to take it to the next level then i will! i am going to post this to any site, social media or wherever until this issue is taken care of and i will also update this site as well! good luck at any walmart as they are becoming the hardest place to shop and feel like you are just as important as someone they love and need as we are the ones who make their paychecks happen!!
    i am truly disgusted at this moment!

  150. I placed an order on 2/15/17, and on 2/17, I received an email stating that it has shipped and will be delivered on 2/18. That day which was a Saturday, went by and the freezer (what I ordered) was not delivered. When I called the next day, I was told it was showing to be out of stock so there is no way it was shipped. In the meantime my grocery store was having a great sale so, I went and bought some meat’s. Well, I asked the rep who was going to compensate me for the meat that will go bad and, why when I placed the order it didn’t say out of stock? Well, she then put me on with a supervisor and, she could only cancel my order and put the money back on my credit card or, give me 15% off. Also a $20. gift card to compensate the $70 worth of meat. Since I really needed the freezer I had no choice. I received the freezer on 2/21, and my grandson took the day off of work to unpack it and set it up. Well, there is some damage to it so, I called and they are refusing any kind of compensation. There answer is for me (a disabled older woman) to pack it back up, in the original packaging and send it back. Well, that is impossible since you have to cut down one side of the box to get it out. Also we live in a very rural area and no transportation to go get supplies. So, what do you think I should do??¿?

    1. The freezer probably works doesnt it?


      Lowes delivers and has sales on freezers right now.

      If any of your friends disliked the Wal-Mart situation.
      Plus if it’s damaged with in a certain amount of time they will pick it up and take it back to the store.

  151. Everline Julugbeh

    702 S.W. 8th st.
    Bentonville,AR 72716

    To whom it may concern:
    I am writing to say that I have read some articles and has became aware of the fact that some of your products are made in sweatshops and unsafe working places. I love shopping at walmart it has everything you need. However I am here to say that I do not approve of products being made in place with unsafe conditions. I would like to continue shopping at you store if you agree to at least asas the problems.
    I have learned that children and women suffer in factories like that. I also learned that the people who work in those factories only work there to support their families. However there not making enough money to support their families. I know that walmart is a good place to shop and has everything you need for a good price. However people and other countries deserve those rights to.
    By them not having any choice but to work in those factories for money and food. I think that because of this they should have at least good working conditions. Being safe at work should be a priority to the factory owns and all they companies they make things for. I read that by companies making big order the works are forced to work longer hours and hard and faster to fill the order. The factory might not have enough workers to complete the order but they don’t decine the order because they want money. Instead they just push the workers they do have to make the order and by doing that the workers aren’t safe.
    In conclusion I will stop shopping at wal-mart if I’m not assured that you guys will look into unsafe work conditions and unfair pay. I hope you read my letter and consider the things I have to say. I know you are a big company and its not always easy to figure theses problems out. However I hope you realize this is an important matter and take the time need to figure it out.

    Thank you,
    For your consideration
    -Everline Julugbeh

  152. I called to get a replacement straight talk phone and CME to find out I have to pay more more money when I got a 2 year replacement plan and thats not right, because people pay more money to have these plans but yet you guys want more when you guys are making hell a lot of money every day.

      1. The direct phone number to corporate headquarters is 479-273-4000 in Bentonville Arkansas. I know, Ive been on the phone with their asses all day. Good luck to you.




    1. Wanda, yes, I need an actual number, to actually talk to someone. I’m an ex employer and need Regional HR for store 4298 or Dale’s number asap. I’m tired of the way they treat the employees and customers. If not, I will contact the TV and radio. This madness will end the day.

  153. When you call the phone numbers listed above for corporate it is the same as Customer Service and you get the same people from India every time! So you KNOW you are not speaking to anyone at corporate! I need to file a complaint about the Wireless phone bill I got. Got nowhere with the phone#’s. And of course the fax# and emails probably go to these very same people also. Yes, WalMart just does NOT care about their customers at all, it seems. I will be shopping at Target from now on and telling the people who I referred to Walmart’s Family Mobile to stop and go elsewhere. Just lost 2 more family customers, I hope paying for people you can’t understand on the phone and do not help at all is worth it to you.

    1. 479-273-4000 direct number for WalMart Corp in Bentonville Arkansas. I know Ive been on the phone with their asses all day

  154. I purchased a product from Walmart and the price dropped significantly afterwards. I have gone to several stores to receive the price difference and have been denied due to the receipt being terribly printed. One of the Walmart associates knew exactly which store I purchased it from JUST BY LOOKING AT THE POORLY PRINTED RECEIPT, and informed me that they have been doing this to avoid any returns. This is a horrible and unfair practice if true. I would like to be contacted about this matter, so it can be resolved. Else, I’ll be reaching out to the BBB this weekend. Thank you.

    1. Greg, I have you beat! For 3 months Walmart was putting in my prescription bottle medicated that was scored and someone was breaking the scores in half. First time??? Probably a mistake, 2ND time okay possibly a not herb mistake 3rd time email to the highest chain of command person. This is medication used for PTSD and Panic attacks from the military. The local VA…HORRIBLE. NOW, My 4 medications have gone up in price and not only do I keep records, they have cameras. Last year a Co-employee at my previous job hit me with an SUV saying he did not see me in a flat 2 foot by 30 foot lot. Insurance settled out of court. This time there won’t be an out of court settlement, it will be in court and I don’t have an attorney yet, that will change tomorrow. Sorry your being tested unfairly. Just don’t give up, keep contacting corporate!!!

  155. I paid $451 to have an oil change, new set of tires with mount & balance. On my way home my car was shaking. I pulled over at Sam’s tire center nearby home only to see that my rear driver side tire was not on the rim but halfway off. The Sam’s technician told me I was about to have a serious accident because the tire was coming off. I stated I just left walmart having the tires put on. I had to have him fix the tire so that I could make it any further. He then noticed I had old weights because my tires were not balanced nor my air pressure checked. I went back to walmart & spoke to a manager. Not only could I have wrecked my car but I could have lost my life and I paid for a service that I didn’t receive. I wouldn’t have known if it hadn’t been for the tire being unproperly on. I was inconvenienced having to go back & wait again. He did not apologize. He had the techs to balance the tires. I called corporate & another manager over the automotive dept called me to apologize & offer a free oil change. I didn’t accept because I feel like it was a slap in the face after what I experienced. I have called corporate back several times & have yet to speak to someone to resolve this matter!!

  156. Yes.i”m 58 yrs old with serious health problems on line. Wlamrt offered me a 1000€ gift card if I did their survey .I did and never received anything all I got is a lot of stress by companies blowing up my phone. Even if you answer no. They still blow up your phone. Do you know what it is like to be I’ll and have to keep answering your phone to companies offering you things you never asked for. This needs to be turned into the bbb.It is also false advertising.I never did subscribe to you guys but you still are on my phone constantly. This is harassment as far as I am concerned. I do love the store but not this . I did the survey because I am on a fixed income and it would of helped me financially.But all this stress was not worth. The pain.

    1. Hi Robin,if you are referring to the Walmart survey at survey.walmart.com, then you are only ENTERED in a ‘drawing for one of six $1,000 Walmart shopping cards or one of seven hundred and fifty $100 Walmart shopping cards’, if you complete the survey. If thousands of people complete the survey, then not everybody can win. Also, be aware of fake survey websites that are just after your contact details.

      1. Hi im paul sandoval, the whole staff have been disrespecting me and basically throwing my change at me. They wont let me do bottle exchange either, please fix this or im going to take them to court

      2. Well I too have received phone calls from surveys I thought was part of a medical insurance company I saw with a booth or table and ballons at Wal-Mart trying to find or educate someone.




  157. Walmart banned me from making online orders because I switched my cc on file ( I wanted to buy my fiancé a phone but used her walmart account and I changed her cc and put mine on (with her permission) so now they think its fraud and no matter how many times I called no one seems to help me and my fiancé fix this issue) my order keeps being declined. can anyone in walmart fix this?

    1. This can be fixed really easy. Set up a secondary email account just for Walmart orders. You are usually allowed 4-6 email accounts per server. Easy enough.

    2. Moises, be sure to use your middle name when setting up your profile. Perfectly legal, it is the legal name given to you on your birth certificate. Otherwise you could always just purchase the product under their guest sign on instead of as a member sign on .

  158. It is a shame when you let a sorry employee get good hard working employees written up and fired. Management needs to do their job and to get the stories straight before they fire people. Your company not only has a bad reputation for treatment of employees but customer service as well here. It is a shame when someone has a death in the family and is told if you go to the funeral you lose your job or you call in with this virus going around and you are told no you can’t be off. They had rather you come to wok and give it to all the other employees and customers. I am sure Sam Walton did not intend for Walmart to be run the way it is.

    1. Jeanette, I can relate to your complaint, I was wrongfully let go after 5yrs of hard work for less pay,by an India manager,who put us down and some customers too, I was wrongfully fired and in touch with a lawyer,to go after Walmart.

      1. Well some have had tried doing that and have had anxiety attack and panic attacks and had to be driven to ER’S in Hospitals in ambulances and ordered to take medical leave.

  159. I am a recent Walmart employee who had been terminated through being on a leave of absence. Also when I had gotten hurt on the job and told a manager about the injury she told me to keep work and finish the job and walked off on me. When I talked to the head manager about it he did not want to listen to be or did not want to be bothered. Before I got terminated I gave them medical files that stated I was injured on the job and tried to get a sit down with the head manager and he did even want to be bothered with it in fact after I had talked to him about me going to the doctor to get checked out he responded and I quote “you are really going to see a doctor really” after that he tried to terminate me 4 days after that. Now I am being told that even though I have sick hours and PTO I can not get my money for those because I never asked for it, how can I ask for it when no one ever told me I was active or that I had been terminated. I did not receive a phone call or an email. So I am asking for someone to call about the stuff that is going on in the Bloomington Wal-Mart.

    1. Tracey Kidd I can tell you exactly how you can get this in more. I handled Workers Compensation for years and I see a few things here that are going to cause WalMart a very large fine along with you getting a nice little settlement. Number is 770-443-5860. No I am not an attorney I used to be a comp adjuster.

      1. You cant get your sick hours or PTO because they know better and know its covered under Workers Comp and that their ass is in a bad way right now. Broken soo many state laws. The fines for them should be pretty.

    2. I am an employee at the new super center store 3830,that opened in July 2016 This store is located in Little Egg Harbor, NJ.. I have been getting the run around from Sedgwick regarding my temporary disability leave, which I may state, is exactly what HR in this location told us we needed to do, if we were going to be out for two days or more. If we are out 9 days we can and most probably will be terminated. On Nov. 26,2016, I had a severe problem with an inguinal hernia which caused me to leave work an hour and a half early. I called out the next day because the pain was excrutiating. That Monday I saw my doctor and he kept me out for four days and gave me a return work form for Dec. 2nd. I returned to work that day, gave HR the form from the doctor. I was then instructed how to obtain the forms from Sedgwick needed for temporary disability. These forms have been completed and completed and completed by my physician, whom I might add is furious with Sedgwick and the nonsense they require from the doctor. He is constantly correcting, changing, etc. per their instructions. Today is March 10, 2017 and they are still denying my claim and telling me that more forms completed from the physician are now needed. I have filed a complaint against them in what is supposedly their corporate office in Lexington, Ky, with the Better Business Bureau. I am trying to speak with Governor Christie to see what Federal or State entity with whom I might file a formal complaint. Since I’ve been researching this site and one on Sedgwick I can see that lawsuits apparently have no effect on them. I had considered contacting my labor law attorney, but I’m wondering if contacting the newspaper might be more effective in the long run. Most companies hate bad press and I can assure them this would be exceedingly bad press.

  160. i order my boyfriend weights online and stated that i would pick them up, i then got an email that stated that the order will be ready by 9:20 am a whole day went by and i have yet to get another email to let me know they are ready. i called customer service and was told that they dont even have the weights at the store i then asked why would you guys allow me to choose the option to pick them up when you dont have them at the store he didn’t know and told me that i will have to wait until they get them.

  161. Walmart customer service in starke,FL the people that work that department are always rude & very unfriendly when the customer’s speak to them they just look at you funny the employees there need to keep their personal problems at home & come to reality that their on a job and being paid for it so be polite to all customers regardless of the color of their skin

    1. They need to learn it. They need to do their job. THEY DON’T NEED TO LOOK AT CUSTOMERS RUDELY.




  162. My daughter is an employee at Wal-Mart she put in for time off as family obligation for January 22 it was denied . she went and talked to 2 different people about this and the one who made the schedule.This day off was for her cousins funeral as she is the key speaker for this. Mark at Wal-Mart told her she had to take a point cause he was not giving it to her off. For Wal-Mart saying they are family orientated.This to me or anyone else is not how you treat family.

  163. I was shopping at store #01472 When I entered the store I saw a stand with a poster advertising Walmart Rollback Price on TurboTax Deluxe. Quoted price $44.97 I proceeded to go back to the electronics department & noticed the price listed at $49.97 I spoke to the clerk. He stated that he could not give it to me for that price. I said it is posted as a Walmart Rollback. He refused to change price. I then went & took a picture of the sign & showed it to them in customer service. Then had to wait for them to discuss this & resentfully they said they would give it to me for that price. It was obvious to me that this was a problem that I made for them. I would think if Walmart honors other competitors advertised prices that there would be no question that they would honor their own in store ads with out making the customer walk the store three times to prove it. Very disappointed in your service. I am retired & I do the bulk of all of my shopping at Walmart and I would expect more.

  164. I am so frustrated and upset after receiving my follow-up call today about a cashier trying to steal my daughter’s gift card two days before Christmas. Basically they are doing NOTHING about it and it is ok for employees to steal from their customers. If it was a customer, it would have been dealt with immediately! Walmart cares NOTHING about their customers!

  165. On November 27, I receivedd a message from a relative while on break saying my grandfather only had a few hours to live. I then proceeded to my manager to tell her and show her it was urgent and I needed to leave right away. Her response was ” there is nothing I can do about that. You can do what you choose. ” Then i took my badge and clocked out of work. The next morning I called the personnel manager and explained what was going on ( loosing my grandfather that previous night). She said she would try her best to speak with a manager but that I was still on schedule for the next day. The following day n November 29, I had reached my 6 months mark and I went in to work to swipe my badge and they told me I had been terminated and taken out of their system and that next time I should manage my time better..

    Today, I went in to get my last check stub and the state of reasoning of being fired and my managers wrote that it was ” Job abandonment. “

  166. Today is January 17 2017. I had been a Walmart employee for over 3 years until today when I decided to quit due to our personnel lady verbally insulting me. Basically I was on a leave I wasn’t aware was active as I had called and changed my leave to intermittent instead of continuous. When it all got sorted out Anne called for me and accused me of knowing the whole time and just playing dumb about it that I wanted an extra 3 days off. She really knows me so well!! I came I 2 days to try to work but it wouldn’t let me clock in and kept saying invalid ID. The only manager on the floor at the time was a regular associate they put in charge while the real manager was on his honeymoon. He didn’t know what to tell me so I just left and waited for my boyfriend who also works there to ask for me. Took 2 days before I got a straight answer and found out I had been deactivated due to the leave that was never supposed to happen. So I came in today and the actual manager Josh was there and he fixed it with no issue. However Anne made it really difficult to explain my side basically calling me a liar and accusing me of wanting extra time off. If that were the case I wouldn’t have woke up at 3 IN THE MORNING TWO DAYS IN A ROW AND CAME IN TO WORK. There’s no compassion in the Walmart stores for their employees. I’m going through both my parents having cancer one is termina with colon cancer and is dying a slow painful death..the other is going through chemo therapy after a herrible lung operation. Not to mention the miscarriage I just had to go through in November. All this negativity and yet this lady accuses me of being a liar and seeking extra time off. They don’t care about their employees not even in the slightest. I will admit they sure do pretend like they do! I couldn’t deal with it today so I just quit before I said something I’d regret. I didn’t deserve what she did to me it wasn’t right for her to be able to speak to me in the way that she did…but we don’t MATTER. They will always side with their managers or higher ups. We’re all just doormats. Never work for this company it’s going downhill fast. And I know no one will do anything about the way they treat their employees it’s all about those $$$$$$$.

    1. Star, they treated my brother bad as well.pretty much forced him to quit.He did the same to keep from doing something he would regret.Some of the managers treat their employees really bad and I am not sure if the headquarters is aware.

      1. Hi Gloria!! I am a customer who was injured 9/06/17
        And the sliding glass door closed on me and fell off track and I have tried for 4-5 months to get a response from Walmart.. I am learning how you feel you poor girl.. I am going to the MEDIA AND ATTORNEY THIS WEEK AND I HOPE ALL IS READ BY WALMART. This could have been handled with RESPECT

    2. Star, I know that’s right it sure is going down hill, not what use to be when I started in 1996 use to love going to work but now I hated

    3. Star, If you have proof that you showed up for work and for some reason you could not attend due to a Walmart issue, they have to pay you for the hours you were scheduled to work that day. End of story.

  167. Yes I live in Lowell Massachusetts today’s date is January 15th 2017 I went over and did some shopping in Tewksbury Walmart and I bought Oreos and it said the last day of sale was September 11th 2016 I didn’t look at the expiration date on the package but these are really should have been sold for 5 months my 4 year old grandson 81 and said they tasted funny I’m very upset these cookies are stale and I should have been thrown in the trash. It’s pretty bad when a major corporation can’t teach their employees to restock the shelves the right way and if you think any of the managers over there care, well you’re wrong. Walmart used to be a really good store it’s going downhill fast and I’ll probably never do grocery shopping in one again. I would like somebody to call me back because I am taking this to the Board of Health so they can inspect the rest of the food in that store then I’ll return these cookies and it ain’t about the $3 dollars it’s the principle that they’re selling outdated food. Thank you for your time.


    1. Michael, the handicapped carts are there for the people who need them. Unfortunately they are abused, taken outside when they are supposed to be kept inside and filled with junk. It is the reponsibility of the person riding it to return it to where you got it and plug it in. No store keeps someone there to plug them in… a little responsibility of the rider goes a long way.

  169. I have been a customer of Wal-Mart for many years and have been ordering online for the past 6yrs. I have never in my life had so many problems like I have here lately. Before Christmas I placed a $68 order and they immediately cancelled my order then came baçk in and took out $21.29! I couldn’t even get them to give me back my money and this was around Dec 6 2016! I had to have my bank file a dispute just do I çould get my money back! Just got it Jan 6 2017! That has been plenty of time to place my money back into my account. Will here it is January 14 2017 and I placed a order online and once again they cancelled my dang order!!!!! WTF is the problem over there? Customer service representative told me I would not have no more issues ordering! WELL, SOMEONE ISN’T DOING THEIR JOB OVER ON THAT END AND IT IS REALLY MAKING ME MAD! SO HOW DO I FILE A COMPLAINT AGAINST THE BILLING DEPT OR HEADQUARTERS? I WANT A EXPLANATION ON WHY ALL MY ORDERS KEEP GETTING CANCELLED AND WHY THEY WANT TO KEEP MY MONEY AND NOT RETURN IT! EXPLAIN PLEASE!

    1. Quadene, Better Business Bureau is where you file…
      For all of these COMPLAINTS..

  170. I am writing in regards to an order for a bed, which we placed in 2016, that is yet to arrive. When we moved, we ordered a mattress and steel frame to be delivered by January 6 – it is now January 14 and we are still sleeping on the floor. I would like to point out that I am pregnant, and not only is the complete disregard for self-assigned deadlines and customer relations unacceptable – I am having a very difficult time getting up from the floor!

    This has been our experience:

    January 6 – mattress and frame to arrive today (Walmart website)

    January 7 – date changed, mattress and frame to arrive today per FedEx website (Walmart website still claimed 01/06… yesterday?!?!)

    January 9 – date changed on Walmart website; matress and frame to arrive 01/10

    January 10 – date changed, mattress and frame to arrive (FedEx website and Walmart). MATRESS ARRIVES, NO FRAME. Tracking number for frame is missing.
    We call Walmart – customer service tells us to call in 24 hours because they cannot locate the package. We refused to continue waiting. Instead, we requested that the original order be canceled, and a new order overnighted. Customer service refused. Customer service asked us to cancel order on our end, and could not overnight it but could instead expedite it for January 13. We requested to speak to a supervisor because we could see that on our end, we would be able to have it delivered by January 12. The supervisor was able to place the order on her end, but she could not guarantee arrival prior to the 13. The supervisor GUARANTEED arrival on January 13. We agreed to those terms.

    January 13 – nothing arrives

    January 14 – we are still waiting and very much wish we had opted to go with another company as Walmart clearly does not care for its customers

    January 16 – date changed (UPS & Walmart website)

    As you can see by this timeline, we have been more than forgiving with the date changes. We have, as customers, been given erroneous information multiple times, and I believe that it is beyond an insult to us to continue this charade of inadequate customer service.

  171. I am a former Walmart associate worked there 8 years and 3 months left on July 28 2016 from Lewisburg TN store for another job then around August 18 I came into Walmart to make a purchase and was followed and after my purchase was made I was asked to go with the asset protection associate was led to a room and 2 mangers were there and banned off the property for 6 months and no explanation. Given they said my money was no good there didn’t want me back in they store o737 Lewisburg TN. I have called home office and nothing has been done really thinking of pursuing legal matters on this inconvenience. I can’t even buy gas at Murphy oil company

  172. I want to know why I no longer get Walmart ads in my Sunday paper? The last one received I believe was around the beginning of Fall, therefore I did a lot of shopping (Christmas) with other stores. I live in the North Canton Ohio area and miss receiving Walmart ads!

  173. Hello. I bought a Hauck Batmobile Pedal Cart this Dec. 12, 2016 for Christmas for my grandson. The day of Christmas he opened his present and in the box was only 3 tires only! My grandson is a child, he does not understand this mistakes, please! The only thing I ask is for u all to provide me with that only tire. I’m not asking for the whole Batmobile. I just need the tire, he can’t use his Cart outside cuz of the tire. I went to store n they told me they are out of stock n it’s all of the Walmart’s in the McAllen, Edinburg, Mission, Pharr in Texas! I really hope u can help me on this issue. My address is [BLOCKED-Please Contact Walmart Customer Service directly, for help with orders]. Yolanda Perez. Please help me!

    1. Well sir most would have took it back but if it’s an item that you thought they would discontinue or stop carrying what ever your reason was THEY SHOULD HAVE TOLD YOU TO JUST CONTRACT BY THE PHONE THE COMPANY


  174. On December 17 2016 I ordered a Baby alive super snacks snackin Sara doll blonde. From the online Walmart in Morehead ky. It showed 2 in stock. With ready by 8:00 am Sunday December 18. I placed the order and secured it by paying for it online. I have screenshots of this transaction. Was going to pick it up next day. I called Sunday December 18 and spoke to a Walmart associate. The associate told me it was coming on the truck and would be in around 1-2 pm that day. I was then going to have my wife pick it up Monday December 19. On December 19 I got an email that Walmart cancelled my order. I called and then was told it was out of stock. I told the Walmart customer service that I was assured it was coming in. And I needed this because it was for my little granddaughter for Christmas. They could only apologize and couldn’t offer any real excuses for why I was misled by the Walmart website. And also by the Walmart associate in Morehead ky. I’ve been calling from that Monday December 19 thru Saturday December 24. All Walmarts I could get in touch with in ky and Ohio plus toys r us and Meijers stores in both states. But since they are sold out. They did have this item Saturday the December 18 and December 19 at toys r us. But since I ordered it from Walmart and verbally verified from Walmart I was getting this item. I didn’t need to go anywhere to get it. Then on December 24 I was contacted by a gentleman named Rob from management from Walmart in Morehead concerning my complaint. He stated it was the Walmart online sites. That was at fault for this issue. He then said that even though the website says his store has 2 in stock. They have been out of this item in their store for 3 weeks. And he had turned the store upside down looking for these 2. My complaint is Walmart online ordering site mislead me and even the associate in believing they had the products available. And because of their failure to provide the services they offer to the public. If Walmart has the products then it would be different. But they are selling and taking orders for items they don’t have. And in turn have left a child from getting a Christmas present that was assured I would get. But after this deception I then was unable to get it anywhere else. When at the time it was in stock at other businesses. I feel Walmart should get a decrease in the BBB ratings. And this online issue needs to be addressed by an investigation. I feel Walmart does this to keep customers from buying from their competitors. And when like this time of year. Walmart doesn’t deliver and wastes customers time. The item then becomes unavailable and then even their competitors doesn’t get the sales. I was told by a tier 2 Walmart customer service department. That Walmart has an issue with this. And it’s not just me complaining. This is the complaint I will be sending to the Better business bureau. An investigation needs to be done. On why Walmart is taking orders for items they don’t have. Not even in stock.

    1. That is rather rude..
      I hope they know better this year, and let their customers know that they can’t or can guarantee the truth, if their online purchases will be in stock or NOT IN STOCK..

      They sometimes made the wrong cakes for birthdays too..
      I personally wouldn’t have trusted that much in Wal-Mart..

  175. I am very concerned with food safety at Walmart. You are allowing people to bring in dogs and place them in the carts where we put our food. They are not in any type of container, etc. Their feet and and everything else are directly on the cart. I called one of the managers at the Dunlawton Walmart in Port Orange, Florida and she informed me that they don’t like it either but they got in trouble when they tried to stop it.

    Someone from the Health Department or Department of Agriculture needs to investigate you and put a stop to this. If those carts were tested you would probably find certain specimen on them from the dogs. I will not go back there for food until something is done about it.

    This whole “comfort” service animal is getting out of hand. They should at least be required to have them on a leash on the floor or in a crate “under” the cart. If they can fit in a handbag then they can fit in a container under the cart.

    I have filed an official complaint with the Department of Agriculture Consumer Resources today. I would love to be contacted by you regarding this very unsanitary practice at Walmart.

    1. Cindy, it is against the law to question whether an animal is a service animal or not. Owners should have some smarts and leave their and I’m also home.

      1. It is not against the law to ask if an animal is a service animal. They must carry papers to prove so. Once that is done then the situation is what it is. If you couldn’t ask then I could claim this deadly pit viper is my service animal.

  176. Walmart.com headquarters, I have had the worst worst experience with your customer service reps. i ordered a swing set this christmas for my two children … it was delivered two days before christmas and when i got it the box was mashed ripped and retapped like someone returned it and gave it back to resell to someone else. so i called up and told the customer service rep about the box issue they told me to open the box and check to make sure nothing was missing and all the parts where ok and if not to call back so i opened the box up and there was pieces broken so i called up the next day and told them about the broken parts they told me to put them in a box and they will send me a label for them and to sign the return agreement too so i did i got the email and i signed the agreement but at the end of it was supposed to be a label to print out to put on the box for returning the broken pieces back but there wasnt a label so i said becuz of the holiday christmas i will wait until monday to call so i called back on monday and the lady customer service rep told me that it would take 24 hrs to email me a new label to print out so i said ok and i asked who is the pick up person for this small box of broken pieces she told me fedex so i said great so i waited the next day i get an email and it was an email stating that estes shipping company was picking up the package to call them so i called them up and gave them the po number involved in the return and they told me they dont pick up little tiny boxes they would have to pick up the whole swing set so i told them thats not correct according to walmart rep i spoke with so they told me they will cancel that order and for me to call walmart back to figure it out so i did and the lady on the phone told me they do not send small broken pieces back they will have to ship me out a new swing set and for me to take the pieces i need and to ship back the broken swingset so i told her ok let figure this out now and she told me ok so then they put in an order for it and she told me the new swing set would be here on dec 29 it would be here and i said ok so then the next day i get a knock on my door and its fedex for the small box of broken pieces to pick up which i told him i didnt have a label for it and that he couldnt take the box so he left … so then i called the manufacture of the swing set and they had no problem with sending me the broken pieces to me asap before my dad got here in jan to set up the swing set. so i then called up walmart and told them about fedex and they told me that they didnt know why he showed up they dont do that so they put in an order for the new swing set to be shipped out i told them i want to speak to a supervisor and they told me ok here she is and i was on hold for 22 mins waiting for her and never spoke to one so i called back again and finally got a hold of a supervisor and her name was abby and she spoke with me and heard me out looked back in the notes on everything and she helped me out alot she told me for all the hassel and frustration i went thru she was going to refund me back my whole total of the swing set not saying the amount but alot of money and she was giving me compensation also but i asked her if she could give it to me in a walmart gift card and she said yes and she gave me ref # to write down and i did and she told me it would take 24-48 hrs to hear about it all and if i didnt hear anything then to call in three days about it so i called up after three days of not hearing anything and they told me that her notes said she was only giving me 10% off of my order and nothing else… so i spoke with another supervisor that day and she told me no they cant give me a full refund back only 20% OFF my whole order so i asked them why abby would have told me that and they said she didnt tell me that she isnt orthorized to tell people that she told me it was a joke never… and she had no idea who abby was either.. but i told her i wanted to speak to higher ups about this problem and she told me to write in to california to get an answer.. so someone please let me know what i can do about this i want to find abby and speak with her about this order i have and get my whole refund back like this lady told me i would get back thank you

  177. Hi There! I am writing to you guys as I would like for you all to take a look into Special Kitty Cat Food (Dry Food) sold at Wal*Mart. We purchased this about 2 weeks ago from our local Wal*Mart. Normally we buy different food but my husband went to there instead of the grocery store. We HAD a two year male HEALTHY house cat. On Thursday December 22 morning we noticed that Thunder had thrown up a couple times in the night. Not really thinking about it we did nothing. Then Friday he was still throwing up so we took his food away and decided that evening to give him water via syringe. Saturday he was acting different then his normally cuddly self. He was hiding but would be so where he could see us. We got different food but he would not eat it and we continued the water via syringe. Christmas Day (Sunday) he was still staying away but would not really move from where he was. Around dinner time I gave him water and left him on the counter, I came about 30 minutes later and he was laying in his split water. We dried him off and wrapped him in a towel. The family left for about 45 minutes. When we came back he was still in the same spot. My daughter cuddled him for a few minutes and went to bed. We tried to give him water but he was breathing funny. I cuddled on him for about 15 minutes. I believe then he had a seizure but I am not sure as he was breathing weird and shaking. I loved on him and cuddled him and told him how much we all loved him. Thunder then died in my arms. When I had to tell my 6 year daughter (Cat was really hers) the next morning, it was awful. She cried so hard I felt so bad. I did not know at that time it was the food. Please help get this food off the shelf. A friend of my recommended I look up After reading that is when I discovered it was because of the food. Thank You Sincerely, Denise Ellis

    1. To Denise Ellis: Why didn’t you take your cat to the emergency animal hospital or vet?
      It was very irresponsible of you. Please don’t have any more pets.

      1. I think if the product line was tainted temporarily Wal-Mart Pet Isle Managers and/or Vet/ Animal hospital possibly found out that week..
        I can say that in the past Wal-Mart has made special orders for pets and exotic pets..

        They usually need the box to get into which the company.

  178. Ordered a gift card, when recipient tried to use it, card was blank, amount had never been credited to the card. Called Walmart.com, they said take to store, took to store, they said called Walmart.com, round and round, most recent – “gift card escalation” is going to contact me but they never did. I’m out $100 and gift card never could be used. I have stopped ordering obviously. (Order #5401654820223)

  179. I recently ordered a bed on line for my 7 yr old grand daughter. I ordered the bed, then went to the store to pay cash for the item on December 20th. On the site it stated that it was guaranteed to be delivered by December 23rd. When tracking the order, it stated that a label had been printed for fed-ex but nothing more. Friday afternoon I checked online, tracking, fed-ex and with store and no one could help me with any information. Saturday morning I finally spoke with federal express who stated that they never received the item so they could not deliver it. I then called walmart.com and spoke with a young man who stated he would get this taken care of and could guarantee delivery for monday december 26th. While this was not the answer I was looking for and did not want to try and explain this to my 7 yr old grand daughter, I thought we could survive this. I was assured I would receive an email confirmation and for my trouble receive a 14.90 refund, which I would get a seperate email for. Several hours passed and I had no email, which sent up a red flag for me. I didnt make it out of the store from paying for the first order and I had 5 emails on my phone. I called back and spoke with Sophia who proceeded to tell me that she did see the order BUT I would have to pay for it before they would ship the item !!!!!!!! DO WHAT you have $180 cash of my money and I have no bed. Sophia told me she would work on the problem and see what she could do. After spending 45 mins or more on the phone she assured me the problem was fixed….. NOPE NOT EVEN CLOSE. I let things be for Christmas and tried to deal with my 7 yr old granddaughters crocodile teears as she watched everyone open alot of presents, to her few, since her big present was not here. Monday, I still had not received an email confirmation or any other information regarding the bed. So I called the walmart customer service number AGAIN. The first young lady obviously didnt even want to deal with the issue because after I explained the situation, she hung up. I called back and spoke with a very helpful lady named Debbie. Debbie was baffled and confused and after telling me she couldnt tell me when it would process or when it would ship, ended getting the supervisor on the phone, Pauline. Pauline worked on this for over an hour and a half. Her resolve was this, the guy who was to put the order in messed it up, refunded the full amount on my order, not 14.90. So now I would need to take the recepit and go to the store, stand in line and have them refund the money to hand it back to them, showing a once again paid for it and it would ship.She also stated that someone from corporate would call me within the next 24 hours regarding this entire issue. It would be here by thursday. I went, I stood in line 30 mins and nobody could help me. The order number wasnt valid, phone number wouldnt work. Blake came to the rescue. Blake called customer service, kept on till he was transferred to someone who he felt would help. During this process, he tried to scan the original recepit and it was invalid, due to the first order being deleted. So even if I wanted my money back, no one could do that. We eventually talked to Tianna, in escaleted billing. She tried to say that it would have to be manually keyed in and that would take 3 plus days. Blake let her tell me that, which was not an answer I was settling for, period. Tianna immediately got sideways with me stating that if I wanted my money back, she could do that, but it would be 10-14 days. NOPE only took you 10 seconds to take my money, 1 idiot 10 minutes to mess this whole thing up and it would NOT take that to get my money back. She ended up assuring Blake that a confirmation email would go out Monday night and the bed would be there by thursday. Almost a week past when it was Guaranteed to be at my house! Tuesday I still had not received an email and when I went to check the status on line there was NOTHING on there. When I called, my order could not be pulled up by phone number nor order number, nor name. The only way anyone pulled it up was by email. The first young lady to answer, after 15 minutes of explaining all this, hung up, go figure, seems to be a trend in this company. I then got a lady named Sheila, well Sheila was helpful, until she told me she was sorry but it would be 5 days to process and she could not tell me when the item would be here. At that point I told her I wanted the supervisor on the phone, she hung up !!!!!! YEP another one !!!!! I called back AGAIN — my only comment was I want the highest paid, ranked person, physically working in your building, on the phone, now. The phone was put on hold for 32 minutes and then Leo picked up. After telling this story AGAIN, to Leo, he said please hold, and I was on hold 28 more minutes. After 28 minutes, Maurice Brown got on the phone. He worked on this for another 33 minutes and made a few phone calls and told me the bed was on the truck, he called and had them put it on there and it would be delivered to my house thursday. We will see what happens BUT I have spent over 8 hours of my time and life, dealing with a numerous amount of people, who many are totally incompetant to do there job, but dont care to inconvience their customers. The very customers that keep them in a check. I never received the 14.90 discount from the original young man, who didnt do his, job or complete the order, Ive never recieved a call from corporate, I did get a$25 gift card from Maurice. While this is great, I feel no where near compensated for the time, drama, stress, tears of a 7 yr old, nor grief I have experienced thru this nightmare for a bed. I still do not have the bed and pray it actually gets here TOMORROW. This was my first online experience and I can bet you every penny I have or will ever have , it will be my last, most specifically, with walmart.com.