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Facebook Corporate Office & Headquarters Info.

Facebook is the largest online social media network in the United States and in the world. The company started in 2004 and went public in 2012. The company was started by Mark Zuckerberg and fellow Harvard College students and roommates, Eduardo Saverin, Andrew McCollum, Dustin Moskovitz, and Chris Hughes.

The corporate headquarters in Menlo Park, California house all US Facebook employees and the executive team.

Facebook Headquarters Contacts.

The original Facebook headquarters is now in Menlo Park, California, after moving from Palo Alto, California.

Facebook Corporate Office Address.

Facebook 1 Hacker Way Menlo Park, CA 94025

Facebook Board of Directors Address.

Facebook Corporate Secretary 1601 Willow Rd. Menlo Park, CA 94025

Facebook Headquarters Phone Number.

Contact Facebook at their headquarters at: 1-650-308-7300.

Facebook Customer Service Number: 1-650-543-4800

Facebook Email Contact.

The Facebook corporate office doesn’t have a dedicated email address, but you can contact the company through their Facebook page. If your account has been disabled, you can email disabled@facebook.com.

Facebook Website: The Facebook website for investors relations, company info and news can be found at Newsroom.Fb.com

Facebook Headquarters
The main Facebook Headquarters Campus at Menlo Park. California.
facebook corporate office
The new main Headquarters building, MPK20, is located across the street from the main corporate campus. Frank Gehry designed the 430,000 square-foot open-floor building for 2,800 employees, with Mark Zuckerberg’s desk right in the middle.

Facebook Headquarters Executive Team.

The Facebook Board members are:

  • Mark Zuckerberg – Chief Executive Officer, Chairman and Founder
  • Sheryl Sandberg – Chief Operating Officer
  • Marc Andreessen
  • Erskine Bowles
  • Susan Desmond-Hellman
  • Donald Graham
  • Reed Hastings
  • Peter Thiel

Facebook Owned Brands.

Facebook has bought more than 56 brands in their company history.

Among them are:

  • FriendFeed
  • Divvyshot
  • Drop.io
  • Oculus VR
  • Pebbles
  • Whatsapp
  • Instagram
  • Lightbox.com
  • Karma
  • Hot Studio.

How to Complain to Facebook.

If you are a social media user, then there is no direct way to contact Facebook (speak to a human). You will need to report the post, profile or photo in the correct category to get it removed. Sometimes the reported content does not get removed as it’s not considered violating Facebook’s terms.

For more details on Facebook’s complaint and removal procedures, please visit Report on Facebook.

Reports say that calling the customer service number with a complaint can be difficult, as it is hard to get through. Alternatively, voice your complaint on the official Facebook Page or Twitter Page.

Facebook Resources.

Feel free to share your Facebook experiences, or complaints, in the comment section.

123 thoughts on “Facebook Headquarters

  1. I have been told that Facebook has given me money. My name is Hugh Edward Mcwilliams . I am at 7037 Mumford Rd Halifax Canada. If it is true can you respond yes or no. Thank you,

  2. I was in prison for over 11 yrs n don’t remember my password. My acct is licked but i would like access so i can get my pictures please. Thank you!

  3. On Nov 29 2022, Order Pumpkin Latte/ Dragon Coconut Refresher. Didn’t have dragon fruit, So Began to tell her the other girl, said they add dragon purée, which I look up, was a “Lie” ( paid for it). When getting my pumpkin latte, the girl had my latte up my her mouth, then past it to the guy to put a lid on, gave it to me. I threw it away. Can you check cameras to see if she spit in it?

  4. I am very surprised I can’t access marketplace facebook. I have asked repeatedly for help and have not receive any from your help team. I am aware that I reported indecent content in one of the pages/groups and wonder if I was excluded from it because of it. If this is not the problem please let me know why of your indiferente.

  5. For quite a while I have been reporting that my “hide “REELS AND VIDEOS” has not only been ignored but when I report that it’s still posting I get no feedback and it seems it’s a big joke because now every time I visit Facebook it is in the first few posts I see. It’s pretty bad when the employees can abuse a member in this way. Your “community standards” don’t seem to apply to you. If a user SPAMMED repeatedly after being asked to stop they would get banned. Your own employees have no consequence for that abuse. I guess we are just a joke to Facebook.

  6. It’s been over 25 hours and still can’t comment on my friends Post ….I told them I was going to delete and they said no Facebook is always making stupid mistakes…So please fix whatever the problem is….sincerely Rosie Laird

  7. Only, wanted to change my password, after i was haked. I was, disabled, would like to no why? I follow all of your, polices. Cheryl

  8. It is impossible to reach someone who runs this site. Legitimacy in question. You can’t even reach someone to edit your own comments.

  9. I showed you all the documentation, including my EIN number from the IRS. I have proven that I own the account attached to this account and you still don’t release or delete this account. What more do you want? I guess the next step is legal action to release my business information back to me or delete my account. The next communication will be from my lawyer and any other agencies investigating you with holding my business information. I know there are laws holding business information away from the company. You are breaking the law. You have held my business group page away from me since January. I have no control over my page. Is this what you do to other businesses, withhold access. Is this your policy? I will release this to the press too. It will get out that you step on other businesses. I will be relentless until you do something to release or delete my business group pages, legal and the press. What more do you need?

  10. Why do you even have a number to call just to let ppl know hey here is our number but we dont use it. You even go as far on your automated recored to say for technical support press 1 this is by far the most ignorant thing i have heard.. wow way to go fb thumbs down..

  11. Facebook,

    I tried to change my birthdate because I did not want it shown and you blocked me out of my Facebook account? And, you won’t accept a copy of my valid Driver’s License. You keep requesting different ID documentation to prove who I am. Are you kidding me? This is my Driver’s License. Please accept and re~activate my Facebook account. Thank you.

  12. I received text message saying I won Facebook lottery by sherryl Sandburg is this legit?! There was a link on google forms to fill out.

  13. I say 1 bad word and I get band for 30 days but some girl can post her titties and holes and not get in trouble..? This makes absolutely no sense to me please help me UNDERSTAND?

  14. My account was hacked 4 days ago and can’t get any help to recover my account
    Poor service
    Can’t get any help to reset my account

  15. I have been on the phone for 2 hours being transferred to every foreign country in the world trying to fix something you guys screwed up. If your company as a whole operates like these bozos you have answering your phones then I am afraid your companies future is not looking good.

  16. Yes I need mark Zuckerberg to contact me or you contact him tell him David Joe Davis from Oklahoma to see if he’s been communicating with me cuz if he has it somebody’s trying to scare me and they’re saying to him and Facebook

  17. Yes I’m needing to find out if I’m getting scammed or not somebody saying they are Mark Zuckerberg has been communicating with me along with two other staff members from Facebook if he might possible have him contact me or have you say yes or no and that’ll let me know if I’m getting scammed or not

  18. They have alot of restrictions on Facebook but however they still have inappropriate things on facebook that are not having any restrictions. They put multiple restrictions on my Facebook pages after some restrictions were lifted. Which does not even make sense.

  19. My original Facebook page was hacked now they’ve hacked this page to and there’s nothing Facebook is doing about it now my first page was hacked and it cost me a 750 straight through cash app and I’m still fighting to get my money back and Facebook still ain’t doing nothing about it and this is getting ridiculous. This hacker is going around asking people for money doing strange things and Facebook won’t do anything I reported this to Better Business Bureau Facebook is not a safe place for people just to be trying to talk to the family members and friends you let these hackers take over people’s page and just do what they want to do and y’all keep bringing new stuff forget that deal with the hackers. I want answers now they got me looking like I’m asking people for money. DO SOMETHING NOW

  20. I strongly oppose the decision to restrict ones ability to live stream your mass from California. What kind of person would disrespect the House of worship. Call me if you want but you guys are wrong to STOP ONES ATTENDING MASS

  21. Hi my Facebook was hacked must be, I cannot log in. Also I was wondering how to delete an old fb that was hacked years ago? Thanks, Bobby.

  22. : I purchase a exercise bike off Facebook marketplace, merchant sent me a completely different make model brand that was advertised. I tried to work with seller to resolve the issue and we could not come to agreement. So I filed a claim with Facebook for purchase protection on 2/21/2022 to resolve the issue. And as of now nothing has been resolved I am getting the run around from Facebook.

  23. Your social network allows this monster Putin to kill so many people, including women and children and you don’t accept comment from people and appeal to take this bandit dow. Shame on you. He is a coward and evil who without any provocation started a war against Independent country Ukraine ??

    1. It’s funny how Facebook can tell people about their comments but can’t stop the Hackers from hacking people’s pages and robbing people on Facebook

  24. I am so sick of all your popups I’m rapidly losing interest in Facebook. They get so bad I can’t work my screen without deleting some of them. This is disgusting and unnecessary. You lost your mission of providing service a long time ago and now focus entirely on money and it shows.

  25. Every time I go to log into my Facebook book account it says it’s down for Maintenance and I can get back on in. Few minutes we’ll this had gone on all day, I still can’t log into my account and I have done nothing or posted anything wrong…Why can’t I log into my account,how long will this last, I have upcoming shows to share…Thus is so frustrating I am a 70 year old grandma and this is how I keep in touch with my friends.,
    Carol Williams

  26. I’m James A. Jenkins, attorney and brother to the late David Jenkins (Born: 12/26/1951; Died 5/25/2010). Can you kindly remove his account from Facebook. He died in Lorain, Ohio 44052 which will assist you in verifying his passing. Reminders of his birthday, etc. is quite distressing to other family members and I request you remove him from your company accounts.

  27. My wife posted several group pics of our family the other day of my wife daughter son his wife and kids and one of me couple days later she went to look at the post and the pic of me was missing and on June 10th she posted several pics of our wedding and that whole post is missing which she noticed only today is it possible for someone to get into her Facebook account and delet these pics. We may have a idea who did this but I want to know if it is possible and if we can find out who did this

  28. My page was unpublished today saying im sellimg pharmaceuticals. Industrial Hemp is No Pharmaceuticals. If CBD oil products are considered pharmaceuticals then when u only take down my page ans not any of the hundreds of others Like hempworx by only taking my page down and not ALL CBD Oil Product pages then either your making an example out of me or your discriminating against me. I have no medical claims i dont understand how only MINE out of all the CBD product pages only MINE gets closed. So are you Making an example out of me or are you discriminating against me. If so many CBD pages are there then you can not just shut down 1 and not the rest. Per my attorney Industrial hemp is legal in all 50 states and the definition of pharmaceuticals is that a pharmacist in a pharmacy with a prescription is giving out pharmaceuticals. CBD oil is not a pharmaceutical and does not fall under that category.

  29. People be ware of Hackers they are targeting people to purchase Google play pre-paid card’s to reinstall Facebook no one should have TO pay anything to reinstate your Facebook the headquarters in California is being directed over sea’s fake number A BIG SHAME ON OWNER MARK ZUCKERBERG FOR LETTING THIS HAPPEN I DID CALL STATE LAW ENFORCEMENT AND GOING TO CONTACT THE NEWS MEDIA LOCAL AND NATIONAL

  30. Hello sir
    Please don’t do this to me. I have important contacts and data associated with Facebook even my instagram account is connected with Facebook. It is a huge loss for me. I don’t want to create new account. Please sir allow me to use my account I will be very thankful to you. Someone stolen my phone and did all the mistake now I came to know about it. I am extremely very very sorry for that. In future I’ll be very careful about the legal terms and conditions. Pleases give me at least one chance.
    I am confused where to file my complaint who will help me. Facebook help centre is not listening understanding my problem and not replying. Please help

  31. My name is Annette Toney and someone has took my pictures and posing as me. I would like for it to be deleted. Im from Gurley. Al

  32. I had my old previous profile picture for several years. Now, it disappeared or gone. What happened to my old previous profile picture. I followed the direction how to hover over the old previous picture. still, it does not work. I really want my old profile picture back because I have around 100 friends and I saved the post and addresses. How do I get it back?

  33. I was selling a few purses on the marketplace from my personal collection that I no longer use. I was permanently banned from the page. No explanation, no reasons. I have given you all of the information, serial numbers, photos and I have still been banned. I’m not a distributor, I don’t have a store, these are my items from my closet. It’s ridiculous.

  34. How do you block me for 30 days for posting something 62,000 other people posted and are not blocked. Are you trying to make somebody in particular comfortable ?
    I shouldn’t be blocked.

  35. Zuckerberg’s organization is a Chicken S*** operation. For reasons unknown they deleted my entire profile, and a few years later are now blocking me to all market place forums. This is not a legitimate company as the Atlasian Scandal has revealed. Never trust anyone at Facebook.

  36. I have two accounts… not sure how I did that…. Can I transfer pictures to one account and eliminate that account?

  37. I have people from Facebook saying they are trying to give me 600.000.00 dollars and need my information is this boggas

    1. Same stuff happening to me they either want $600.00 for shipping or $999.00 for pre paid taxes just to get it.Don’t.

  38. facebook leadership stinks, they covered up their deeds & when caught they didn’t want to say anything for several days until forced too. now Zuckerberg, who waited 5 days to say anything as done a lame apology & wants everyone to feel that is good enough well it’s not. this man & his company allowed our personal info to used for political proposes in the past 2 elections & then gives or sells our info & those who we are in contact with to private companies. they had no right to do so & it makes me angry, we are receiving constant ads from companies we want nothing to do with & so our my friends & family. I tried to send a message to my grand daughter in California to see if she & others would go in to a class action suit against this company & it founder & leader Zuckerberg & it was blocked. Why? very angry & I want to be compensated for what this man & his company has done. I believe that Facebook should have to give every American citizen who have a account with them $1,000,000 each for what they have done, it would be cheaper than going to court & the company might get back the trust of their customers they used for their own gain & the gain of other companies. we know that there are lawsuits that have been filed by customers & investors alike & now congress wants to have hearing. also facebook & other left winged companies have no right to block anything said by their customers, especially those they don’t agree with in the political realm.

  39. I have been dealing with scam artist claiming to be the CEO of Facebook saying I have won $600,000 in the Facebook lottery to include asking me to send money. I have reported this to this the FBI and I hope some action is taken. To use the name ,Mark Zuckerman CEO of Facebook is a bad and crimnal activity. They even sent me pictures of previous winners along with a certificate photo of me winning the money- I tried to send money via WU only to have it blocked (Thank God) because the name I was ask to send it too was blocked by Western Union security.

    1. i was texted this weekend about winning $500,000. too. they wanted all my personal info. they kept asking even after i said they were a scammer. Let me know if you want me to do anything more

    2. I received a message from a random account. The “lady” asked if she could email me separately from Facebook. I was extremely cautious so I provided her an email that I could delete if it turns into harrassment. We swapped one email a piece. Immediately, I was curious. I began researching her page. While researching her page immediately disappeared. My first reaction was to assume it is Facebook but I thought it would be absurd for a Facebook representative to go to great lengths. It’s almost like the representative was watching my activity and immediately delete the account. A month later it happened again. I was sold that it was Facebook representatives. B/c now they are manipulating my page. People and activity I value they are removing and replacing. For my birthday, my Facebook family was having difficulties posting “Happy Birthday”. Nevertheless, the bait was “A 75 year old woman dying of cancer. She was hoping to leave me 5 million.

  40. Why do I keep getting blocked?
    I haven’t posted anything that’s worth banning
    Me from facebook. I know I’m a very blunt
    Person and I believe in the first amendment and that’s freedom of speech
    Could someone email me back in regards to this matter.

    1. Facebook seems to have blocked my account too. They give no explanation. I don’t understand it. I have a Christian ministry called Dave’s Ministry. I try to help young African-American men enter the middle-class from the lower-class. I speak on FEMINIST EXTREMISM, which is trying separate the man and woman. This is something young Black men and White men must be aware of. Men these days must be very careful with their relationships with women.

      Why does Facebook have a problem with that? Are women inside Facebook management blocking my account? If so, it is very, very unfair. Women should not have this kind of power. Someone inside Facebook is trying to block my message. It is either sexism or racism or both.

      1. Reverend,
        Perhaps you should address men’s abusive treatment of women, children, and pets. There’s a lot more of that going on than the other way around. It sounds as though you may have an issue with women with education and in power.

  41. There is a women named Rebecca jean on Facebook thats trying to tell me I won 500,000.00 from face book, she goes on to send pics of winning people photos. Says you all told her to contact me. Then send a name of Matthew j dickess for me to send him 500.00 by money order to get my prize then a women name Patricia something calls me says shes from a private FedEx company that you all hired to bring me my money. Just thought you all should know about this, maybe post something to the Facebook community about this scam please, thank you

    1. Same thing with me but it was jodi wise what she said….She was good got sweet talked to and my dumb ass did now i didnt send money but my card …..Mark Z. Needs to get hold of this bull. She even sent a Facebook tag with a picture saying she worked for Facebook…. Thought legit!!!!! Now she got my page in a name. Jodi Hallum !!¡!!!!!! I just deactivated my account….. I hope going to call facebook and i get someone on the phone..to make sure. Even uninstalled site

  42. I tried to login to my FB account today & was advised that my account was being “disabled as a security precaution.” You asked for a photo to prove it’s me & said you would email me back within 72 hours to let me know your decision. I have no idea why you would do this; I have broken no rules that I am aware of. I can’t find a method in which to contact you, and if you Google this issue, you will find many more like me out there-some of whom have been waiting for (many more) than 72 hours to get their issue resolved. I a1ccess a business account thru my personal account & we are running an ad right now for an event. I have no way to read messages or posts on that page either. What do I do from here? I can’t even talk to anyone in person. Very frustrating!

    1. They did the same thing to me today…..
      I’m a vlogger and I use my page to inform the public of preditors
      and convicted felons that are sex offenders that use a fake name so they can
      use facebook and i get blocked…?
      Facebook needs to change a few rules about speaking the truth …there is a difference between bashing someone
      and warning the public of scumbags like jason sweeney a convicted rapist / registered sex offender ……

    2. I had the same thing happen to me but the funny part was this during the time I was blocked from using FB they said I posted some pics that violated the rules of FB how. When I finally got to log in I couldn’t and then I was told to identify myself to only find out I was locked out again why. You can’t post if you are already in FB jail. The second time I wasn’t even on because they keep saying every comment every post was spam so I stop commenting and posting to log on one day and was told this all over again. I sent a pic of my drivers ID and was still told it wasn’t me and locked out of my page once again BS.

  43. I have been receiving personal messages saying I had won money on facebook. I have had this from different people saying they are from Facebook. Three of the people claimed to be Mark Zuckerberg. IS THIS A SCAM?
    They all say I have to pay over $500 to a courier company in order to get the winnings and that it is required by the U.S.Government.
    They will not say how much you won.

    1. I had the same thing happen. Claimed to be Ayala Joyce Rene and Sheryl Sandberg. Claiming I won $500,000.00 and all I had to do was send $550. To cover fed exp. Delivery. Trying to notify facebook that someone is impersonating their employees to scam facebook users.

  44. Dear sir
    Greetings from Bhishma Bhusan shrestha (bravo Bravo) Kathmandu Nepal.

    Sir, I would like to unlock my face book on name of bravo bravo email Id cm @ wrscc.org, but this mail id now out of order due to domain for website. However I have my government issued Mobile number.Please activate it and unlock my fb as soon as possible.

    Bhishma Bhusan Shrestha (Bravo Bravo)

  45. I received a response by Facebook that said threats of assault, home invasion, and assassination do not violate Facebook standards. I filed two police reports and the officers assure me these are serious issues.

    Facebook responded my kicking me off because I called out bigotry.

    Apparently bigotry and violent threats are acceptable.

    This will escalate.

    If anyone knows of any civil or criminal complaints against Facebook, I will testify for you.

  46. Hello to whom it may concern,I recently had two people claiming to be employees of Facebook.First call was from a women starting i won 500,000.00 from Chicago ,Illinois.I block her amediately on march 1st.Sunday march 5th a men contacted me saying he’s a Facebook employee and congratulations,I won over 600,000.00 from Facebook contest.He posted a check in my name for the amount stated! I blocked him fast.it showed he was calling from Menlo Park,California which is where your office is located.Is this for real or fraud.

  47. hi
    A woman by the name of Rachel Snicht says that she work for you in HQ. Is it true ? She says that I won something. Is it true or fake ?

  48. do you have a worker name Betty Morgan. she contacted me and said i was one of facebook lucky winners,. that facebook only has drawlings every 3 years , and claimed i was one of them. she keeps texting me and telling me this is legite and its for real. well she claims i won 200.000 dollars. it would be nice. but i think its a hoax.
    thank you thank you

  49. Its pretty astounding that one of the biggest 3 co.’s in the world, grossing/netting who knows how many hundreds of billions of $$/year, cant even have a live person to talk to, i have called 3 CS #s, for get it, i see there is one for complaints, still need to try that one, but not far above it it says…re a complaint, there is no “REAL” human to talk to….well, ok, i’ll go for a *non human (not to push for auto answers), i wonder what they look like, what planet are they from?
    I have had a ton of problems with my account site 2012+13, but not used it since until 3 weeks ago…and whoever it was/were setting up accounts in my same name…or close enough that would show in a search, with some info “showing” it tied to me, but also with some *very negative things as well…and some “not very nice” photos, also i get friend messages even though i deactivated the account long ago!! and deleted all friends, i still get pokes and shares and….I have an older account, also abused, that i want to delete, but in renewing the password i couldnt recall, then they asked the security question i answered correctly, but they said it was wrong…and now locked it…, i sent in a copy of my dr lic, NEVER heard back.
    Its cyber crime harassment/fraud with the purpose of defamation/libel/slander/malicious intent to harm….and is a criminal act/felony. I can also now prove some of this harm after i learned the source.
    And on it goes. Ihave now reported Facebook to the Justice Department and FBI’s IC3 unit and will file a Civil Summons and Complaint in Superior, with motions/interrogatories/deposition/subpoenas/and ask for a jury trial.
    Then the tune will change, I can keep them in court for 6-8 months.

  50. Be careful of a FB page called “AGENT Jones Smith”, a self described government agency representative who’s running a scam which works like this:) If like myself, you’re foolish enough to accept a friend request from someone already your Facebook friend; what this is someone hijacking a photo of said friend and creating a fake mini profile based on what info any “non friend” can find on that person’s true Timeline.

    So say you do. What happens next is your “friend” will Messenger you indicating she lost her original friend connection with you and after gaining your confidence, suggest seguin to text messaging after asking for a ph. number,which should been a red flag if that friend already has it.

    They will then inform you via text message how they won a significant amt. of $ and “noticed” your name on the FB Giveaway winners list, and further suggest contacting the aforementioned perpetrators which they’ll provide the URL for to see if you’re still “eligible” to receive money.

    I did it just to see where it went, however after taking notice of this “Company”,who in reality was obviously an individual and one with poor grammar skills at that, indicating I won 80K in FB New Years money. The “CATCH” was that it was first required for me to wire them $750 within the next 12 hours so they could “rush” my check out to me by UPS who btw is entirely unfamiliar with them.

    They’ll ask for your full name & address, email address, monthly income + Mother’s maiden name… a big no-no folks.

    I’d like to somehow see that Facebook removes them from their site even if it means they’d recreate another scam under a different false identity. Any ideas of whom to further contact regarding this?

  51. Cancelled my Facebook page despite having over 75,000 followers. Businesses that get political are stupid. My email that I entered will change soon too since Google is as dumb as you are. Have a great day.

  52. I’ve tried to report through Facebook venues but the canned responses are ridiculous. There is a cyber bully group called facebookcom/nodesignerdogs/. They state, “The posts here should be to let us know the names of “designer” dog breeders and mix dog breeders whatever you want to call them.” They are using personal photos (including children in some) to berate and humiliate. It’s not just the people posting who are doing this, whoever is running it chimes in and encourages it. This is mean girls on steroids. They recently posted my photo and my EMAIL address telling others to contact me. I don’t appreciate my email address on a public post. Facebook started off fun, this is not the kind of thing I expected to ever see on Facebook. I’m hoping to hear from a real person by email or I start writing certified letters to every department I can think of.

  53. I cannot log into my face book account. I have sent the ID confirmation that face book requested several days ago but no one has contacted me. Please verify my ID so that I can use face book.

    1. Jean Peter, I am in the same situation. It has been over four days and I can’t get any reply. I have a business account associated with my Facebook and can’t access that either to contact clients.

  54. I have been contacted by tony stone and susan kim saying i have won $400000 i want to know if this is real.if not this is giving your company a bad reputation.and causing disbelieve in todays high tech world. We have to trust.

      1. I have been harrasses by someone claiming to be employed by Facebook in the name of Kimberly Rogers. She even has her own Facebook page and passes herself off as a Facebook employee. I have been listening and responding as though I am naive about the scam…and have managed to collect about 100 texts from her. This is a dangerous person who is pretty well skilled in fraud. Despite all of the questions I have had regarding her legitimacy, she continues to amaze me with more false statements and qualifications. I still have her ‘on the hook’ and wondered whether Facebook would be interested in busting this kind of low life scammer. I am also toying with contacting the TODAY show with the documentation I have collected as an example of how Facebook now provides a fertile environent for fraud and dishonesty. Please contact me at your earliest convenience.

      2. I’m dealing with a scam artist now who claims to be with fb, stating that I have won a $500,000.00 lottery by fb. I told them that I was not interested but they keep coming back for more.

        1. Lottery and Romance scams are common on Facebook, and Facebook has so far not been good at dealing with the problem. Avoid replying to obvious scams, block the person and report them. Often scam mails are sent from hacked accounts that appear to be friends. Usually the scammer will ask for an amount to be sent to him/her for postage or Western Union fees. If you got the message through e-mail, you should forward it to phish@fb.com.
          If you got a Facebook message, you should use the reporting system to report it.
          Report here: https://www.facebook.com/help/181495968648557/
          Read more here: https://www.facebook.com/help/1674717642789671/

      3. I’m trying to confirm if I won a prize through Facebook.i have a couple of names Vickie Vice Lucia.program coordinator. A Mr. Kevin Smith in charge of distribution.

  55. I have tried on two occasions to recover my account by acquiring the 3 codes from my trusted contacts. I do not have immediate access to the internet on a reliable basis. I’m frequently in remote locations without internet access. I truly would like to recover the account for myself, Tracie A. Goodchild. I can’t ask a question in your help forum without logging in, and I can’t log in. Are you able to help, please?

  56. My Facebook account is blocked as Identification is to be verified. It has been two months now. I have uploaded a copy of my state identification and uploaded a picture of myself via my cellphone. My account is still blocked. I cannot submit an complaint, grieve not redress the issue because my account is not disabled. I have a constitutional right to complain, redress, and grieve. The due process clause contains a substantive component that bars certain arbitrary, wrongful government action “regardless of the fairness of the procedures used to implement them”. See Daniels v. Williams, 474 u.s. 327, 331, 88 L.Ed. 2d,106 s.ct. 662 (1986).

    Justices Rutledge and Murphy in the latter case argued that the due process clause applies to every human being, including enemy belligerents. See Johnson v. Eisentrager,339 u.s.763 (1950);Yamashita, 327 u.s.(1946). I ask respectfully to have my facebook account unblocked immediately.

    1. I agree I’m going through the same thing. It’s shameful that no has addressed this issue and that there is no reliable email or phone number. I need help! I uploaded my “Drivers license” to Facebook because I was told I needed to verify my identity. I still can not access my personal page which is locked, I really need access to my page as my personal page is attached to my aunts missing person page as well as my business page. Do you know how long verification takes?. Below is a link that continues to come up when I sign in it continues to say check point, is this normal?


  57. Example of a typical fake “Facebook Lottery” scam email:
    This email was sent to me buy info@fb.org, supposedly from Facebook Corporate Headquaters.

    Facebook Corporate Office & Headquarters

    1 Hacker Way, Menlo Park, California 94025

    International Promotions/Prize Award.

    Tele-Phone #: (646) 389-3716

    Category: 1ST

    Congratulations From Facebook!!!

    Facebook Is One Of The Largest Social Networking Site Which Valued More Than $100 Billion Dollars And Also Expecting Its One Billion Users To Come Mainly From Mobile Devices Than Desktop Users By This Year 2016, Facebook Founder Mark Zuckerberg Has Decided To Boost Users And Companies A Window Of Opportunity By A Lottery Program An Initial Public Offer Said In A Press Release.

    So We Are Pleased To Inform You Of The Result Of The New Year Draw Held On (8 January 2017) By Facebook Company In Cash Promotion To Encourage The Usage Of Facebook Users World Wide, Your Name And Email Was Among The 10 Lucky Winners Who Won Us$950,000.00 (Nine hundred and fifty thousand united states dollars) Each On The Facebook Promotion Award Attached To Ticket Number (5648200545189), Ref No (2551257122/222) And Serial Number (44723451907).

    The Online Draw Was Conducted By A Random Selection Of Email You Where Picked By An Advanced Automated Random Computer Search From The Facebook In Other To Claim Your Us$$950,000.000.USDThe Lottery Program Which Is A New Innovation By Facebook, Is Aimed At Saying A Big Thank To You All Our Users For Making Facebook Your Number One Social Networking To Hook Up With Their Families And Friends All Over The World.

    This Is Part Of Our Security Protocol To Avoid Double Claiming And Unwarranted Abuse Of This Program By Some Participants And Scam Artists All Participants Were Selected Through A Computer Ballot System With Their Email Addresses And Names From All Over The World.

    Thanks To The Federal Bureau of Investigation (FBI) And The Software Company Corporation To Block Few Individuals?Web Site And Email Addresses.

    Your Name And Email Was Selected In A Raffle Draw That Was Made 8 January 2017, So We Need Your Fast Response So That We Can Proceed With The Delivery Of Your Fund.

    You Are Required To Contact Our Dispatch Dept Via Email (onlinefacebookprogs17@accountant.com)Contact Name: DAVID MERCHANT) In Order For Us To Complete Your Winning Certificate And For Further Information Regarding The Disbursement Of Your Lottery Winnings. Meanwhile, A Man Sent A Letter To Our Office Yesterday, Claiming To Be Your True Representative. Here Are His Provided Information For You To Confirm To This Office If This Man Is Truly From You Or Not, So That, We Will Not Be Held Responsible For Paying Your Winning To A Wrong Person.

    Bank Name: Northern Credit Union, Usa.

    120 Factory Street Watertown

    New York 13601

    Account Number: 2949771158

    Routing Number: 221380936

    Account Name : Frank Mcadams

    Please, Do Reconfirm To This Office, As A Matter Of Urgency If This Man Is From You. However For The Purpose Of Proper Verification Among Other Relevant Information, It Is Imperative That You Forward Your Claims To Our Claim Department With The Below Details.

    Full Name:

    Full Contact Address:

    Mobile Phone Number:


    Marital Status And Age:

    Nationality / Country:

    Ticket Number:

    Ref Number:

    Serial Number:

    Your Email Address:

    To Avoid Unnecessary Delays And Complications Please Remember To Quote Your Ticket, Reference And Batch Numbers In All Correspondences. Furthermore, If There Is Any Change In Email Address Please Contact Us On Time.

    If You Are Not Interested Please Do Not Bother To Reply And Congratulations Once Again From Facebook!


    Patrick Widen.

    Promo Coordinator.

    Facebook (C) 2017

  58. Facebook still hasn’t enabled my account after I sent all my documents. Is Facebook scamming people for their information?

  59. Hi my name is Kate I received a message from Tracey Louis claiming I won on the Facebook lottery and now she is texting me asking me for personal info. Real or scam?

    1. Hi Kaitlyn. This is most definately a scam. Never divulge your personal information to strangers online. The so-called “Facebook Lottery” is a commonly used scam.

    2. Kaitlyn, Hi, I also have been contacted by a Romanita C Sarah claiming to be from Facebook and that i have won $500,000.00 USD true or false.

  60. Henrietta threatened she could have my account deleted or blocked because of her friends who work for Facebook
    I reported her threatening comments and they reviewed ( Facebook) the comments and as she threatened I was deleted for a comment I made ( a reply), to her in which I stated that “threatening comments the she like everyone else had to follow FB rules and guidelines like everyone else regardless of friendships with FB employees,” I further stated she had ” jeopardized ” the jobs of her FB employee friends by using them to delete people simply because she requested them to do so.
    Mark Zuckerberg is it possible that people far removed from your office/ desk are in fact “sabotaging ” FB policies.
    I will follow up with correspondence directly to Mr. Zuckerberg.
    Thank you for your time and consideration

  61. Facebook disabled my account after 8 year’s for not using my real name.Facebook wants me to use the name I go by in my everyday life. Brody Bangz is the name that I go by in my everyday life my birthday is January 3rd. And it’s a major insult to say that my name isn’t fit for Facebook. The name I used was my nickname that all my friends and family know me by in my personal life. I never pretended to be anyone other than myself. The reason for me not using my real name is that I’ve been stalked and physical abused before. Facebook is the only way that I can communicate with my love one’s in a different country. So I ask that you please enable my account so I can speak to my love one’s. Thanks

  62. On 1/4/17 I rec’d an email from Facebook stating that I had been reported as an impersonator on FB and directed to submit ID, etc. for security reasons. I responded to the email requesting that my FB account be closed immediately. Upon investigating FB policies, I can only accomplish closing my account by re-establishing myself with FB. I refuse to do this as I’m not certain whether this was actually FB or FB’s fake. I’m fed up with FB and will have nothing else to do with this online social media organization.

  63. Facebook removed my two groups with more than 140.000 members for no reason. We do not violate FB guidelines. A lot of our members reported to FB via normal process and so far nothing they even closed our reports. We want to send a letter to FB department responsible to manage the FB groups. Could anyone help me on this?

  64. I receive a call from mary smith and mark zuckerberg, that I won some money but they said I need to send money to a delivery fee of $1000 so I don’t know if it is a spam or not!

  65. A couple of months ago Facebook asked me to send them my id to prove my identity because someone reported me as a fake. I sent my government id and school id. And still have not been able to regain access to my page. I’ve done everything you all asked and NOTHING. Please help get my id verified so I can once again access my account.

    1. I just yesterday had the same thing happen to me, Cierra. I don’t understand why this is happening and I really don’t know what to do. I have not sent my ID, because I don’t see why anyone would question my authenticity, if they read my profile. I wonder if this is a scam? Help anyone???

  66. I have block my Facebook account its say confirm you are the Facebook owner.last 5 years I’m use this Facebook but now how can I Confirm now I’m the owner, if there is my phone number and my email address is there, I send my passport copy to help centre but no respond for them, I don’t want to loss my Facebook account, And in Facebook rules there is not Manson we can’t use our mother language name.so please kindly highly recommend request to Facebook help centre to fix this account as soon possibility they have., thank you for expertly and expect help and support.
    Mohamud Salam nesham
    The owner of সপ্ন সুখের রাজপুত্র account,
    Mohamud Salam nesham

    1. Dear sir,

      I was trying for thw last 5 hr to contact customer care and help line but I didn’t get any response for help line, I’m very upset about my account because I don’t want to Loss my account, please kindly help me to fix, I will be greatful to the Facebook company.

      Thank you,Sincerely,
      Mohamud Salam Neshan

  67. I WAS RECENTLY HACKED. I have been posting videos, documentaries about veterans that were deported. Someone was going and removing them I kind of picked up on it. Finally I joined a new group went thru some hoops to get an ok on the post and it was oked. Later when I approach the admin that the pst disappeared he said yes he went to click on the link and it disappeared. I found it on my activity log and reposted and tag the same admin guy. he then contacted me it was an anti… post and I went against his group. I got blocked completely and kicked out of the group. I contacted FB complaint, later to be told they have to respect the privacy and account of FB members. My point now who respected my privacy and account? I had a problem with my Twitter account apparently rules were violated from my account, as I explained to the staff I was in the middle east when those tweets were made. Someone had accessed them from New York and he was Russian. They took care of it. Here on Facebook staff they have shown that they do not give a who about it. Just wanted to share that. Thank you.

  68. I have several accounts under the same name I want you to delete. I cannot recall the password or username. Please destroy them.

    1. I also have three facebook accounts I want to delete and following the guided instructions has been useless please delete them #help!!!

      1. Jessica. to delete you Facebook account permanently, log in to your account and go here: https://www.facebook.com/help/delete_account
        When you delete your account, It may take up to 90 days from the beginning of the deletion process to delete all of the things you’ve posted, like your photos, status updates or other data stored in backup systems. While Facebook are deleting this information, it is inaccessible to other people using Facebook.
        Some of the things you do on Facebook aren’t stored in your account. For example, a friend may still have messages from you even after you delete your account. Of a friend may have uploaded pictures with you in them and tagged them with you name. That information remains after you delete your account.

        1. I have had my account temporarily disabled and I have uploaded the required government ID. Please help me. I don’t believe I have violated any terms and go to great lengths to be in good standing with Facebook. I have been trying for numerous days to get this resolved.

  69. How dare facebook take my page down when the their employees hacked my page and tried to scam with romance scams and lottery scams. They screwed up my page and email one your employees Richard Vernon and Larry White. I saved the text. Someone came through hangouts claimingto be mark zuckerberg saying I won $500.000. Please help my name is Karen Pinkett and my number is [BLOCKED]-

  70. I’ve been contacted by a person named Ceralyn Perril Shampine who claims to represent Facebook for a contest, requiring Five hundred dollars to receive the prize award from Facebook! My name is Stephen Harris@3109369859! I purported to her that a bank to bank money transfer for the six hundred and fifty thousand dollar prize award would facilitate said award being submitted to myself! She says that sending five hundred dollars to her will assure award provided by Facebook! Is this so?

      1. A video has been sent from a Facebook account but we need the confirmation on who actually sent that video.is it the Facebook account holder or somebody has hacked the account and sent the video.

  71. Facebook is a complete violation of the first amendment “freedom of speech” it amazes me that there is so much smut, trash, pictures that are totally disgusting yet you share a picture that someone else has created and been floating around Facebook since Donald Trump started his undeniable bigoted campaign smearing all and any ethnicity, race, creed, religion and anyone else that calls him out on his lies and misrepresentation of the truth. That man wouldn’t know the truth if it slapped him in his comb-over fat face. And it has been fact checked constantly showing beyond a doubt that he is nothing but a Con Artist bully just like his daddy was. Well recently a picture of him with puckered up lips appeared on my news feed. I didn’t create it nor do I know where it came from someone had created the image then it had been viewed by tens of thousands and shared by an unknown amount of people. I’m a God fearing Christian who primarily uses my page to keep up with family living throughout the United states, my children, Grand children, and old friends from school I’m a 55 year old disabled veteran who shares the gospel and if anyone was to view my page it would be filled with devotions, scriptures, and pictures and comments of and about my fiance who passed away June 17th 2013. My page is God rated due to all I of my grandkids read my posts and I’m a better person then that to post inappropriate content on my page. Well when I saw this picture of the master manipulator Donald Trump spewing more lies I shared that picture again I DIDN’T CREATE IT OR HAVE ANYTHING TO DO WITH IT I JUST THOUGHT IT WAS FUNNY AND KNEW IT HAD BEEN FLOATING AROUND FOR OVER A YEAR, so yesterday I go on my acctount to post my daily devotionals and get a message that I have been suspended for 3 days for posting abusive content REALLY ? You must be kidding me i share someone else’s picture and I GET SUSPENDED like I’m some school age child getting a slap on my wrist for posting a picture that was not offensive or abusive in any way shape or form and there is no phone # associated with a multi billionaire dollar company. I guess Mark Zuckerberg either is a Trump supporter or has ignorant staff that supports him because I have seen way more disturbing pictures posted about Hillary Clinton and all 9 of the woman who have come forward with claims of being groped by Trump. If it wasn’t for us the users Mark Zuckerberg wouldn’t have a pot to pee in or a window to throw it out yet now that he’s a multi million possibly billionaire he no longer needs us nor does he care about our 1st amendment right to freedom of speech and he and or his staff is judge jury and executioners and picks and closes what is good or bad. Well I say if he doesn’t want to give us customer service where we can voice our frustrations or file our complaints the we should ban together and boycott Facebook causing his stocks to plummet maybe then he might decide that it’s because of us that he’s where he is today, he seems to forget without all of us he’s NOTHING so please voice your opinion because it’s pretty sad and petty to suspend someone for sharing a picture that was not only not created by me but has been on Facebook for over a year. Why don’t they find the creator if it’s that bad, which its not and suspend that person instead of some innocent guy who thought it was funny and privately shared it with like minded people

  72. There is a malfunction on Facebook that is ruining my life and I cannot get it resolved because there is no way to address complaints such as this which are more complicated than what are listed in customer relations. There was a photo tagged of me in 2014 from which I removed the tag in 2014. The original photo WITHOUT A TAG is in the owner’s pictures. I have blocked him, but when I deactivate my account, the tagged photo remains in public search results by my name on the tag. This picture should not be up in public search. Removing it from public search does not violate any copyright laws because the owner of the picture still has it on his own page. The reason I want the picture removed is because it shows me hugging him when we dated for a week, at a time before I knew that he had extremist political and religious views, and therefore I am now forever associated with his extremist political opinions that I totally disagree with, in front of the whole world, because his own pages are public. I untagged this picture in 2014. It should not ever have been visible in public search. PLEASE CONTACT ME TO HAVE THIS PICTURE REMOVED FROM PUBLIC SEARCH, PLEASE. And a company with billions of customers which has so much money should not be so hard to interact with or get a response from when there is a problem. You should have a phone number that is actually answered when someone calls.

  73. Unable to get my complaint posted. I use my pen name and its part of my Facebook page, for years. I’ve just received a notice about my name, and I’m being asked for a social security number, Identification such as drivers license, credit card, bank statement, utility bill. I’m in shock! This has to be a hoax, my FB page is not a fraud, I’m not a fake and I’m unable to post a complaint. Unable to call or get through the business lines. Please explain to me what is going on?

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