Pizza Hut Headquarters

The Pizza Hut Headquarters is located in Plano, Texas, over 177.000 square feet. The corporate office houses 400 Pizza Hut workers, 200 Yum International employees and around 100 employees from sister brand Taco Bell.

250 Complaints/Reviews ▶️ Add Yours

Pizza Hut Headquarters and Corporate Office.

See all Pizza Hut Headquarters information here, including corporate and customer service phone numbers, corporate addresses and a list of the the executive board. Learn how and where to complain about Pizza Hut’s products or services.

About Pizza Hut Headquarters.

Pizza Hut is the worlds largest pizza restaurant chain and is owned by Yum! Brands. The corporate headquarters of Pizza Hut is therefore that of Yum! brands, so you need to contact the Yum! brands Headquarters in order to formally contact the company.

Pizza Hut Corporate Office and Headquarters.

The Pizza Hut headquarters (Yum! Brands) is located in Louisville, Kentucky.

Pizza Hut Headquarter Address:

Pizza Hut Brands corporate office can be reached via mail by writing to:

Yum! Brands attn: Pizza Hut Headquarters 1900 Colonel Sanders Ln, Louisville, KY 40213

Pizza Hut Headquarters Phone Number:

For the Pizza Hut headquarters call 1-502-874-8300.

Pizza Hut Customer Service Phone Number:

1-800-948-8488 or 1-866-364-0825

Call 1-866-664-5696 in Canada.

Pizza Hut Email Contact:

There is no email address available for the corporate office at Yum! Brands. You can contact the Pizza Hut Customer Service via this form or email your feedback to feedback@pizzahut.com.

Pizza Hut Headquarters Website:

See the website for Yum! Brands to see company news and investor relations.

Pizza Hut Headquarters
The Pizza Hut Headquarters is located in Plano, Texas, spread over 177.000 square feet. The corporate office houses 400 Pizza Hut workers, 200 Yum International employees and around 100 employees from sister brand Taco Bell.

How to Complain to Pizza Hut.

To file a complaint at Pizza Hut, the best way is to use their Feedback Form. Include as many details as you have, including location of restaurant, time and date.They will usually get back to you in two or three days (working days). You’ll might get a coupon for your trouble.

You can also call their customer service hotline for free at: 1 (800) 948-8488.

Usually, you can just ask to speak to the manager at the offending restaurant. More often than not, you will receive a replacement pizza.

Alternatively, tweet your problem to @pizzahut or voice your complaint on their official Facebook page.

Pizza Hut Headquarters Executive Team.

These are the key leaders and Board of Directors at Yum! Brands. Scott Bergren is the CEO of Pizza Hut.

Senior Officers

  • David Novak – CEO
  • Sam Su – Vice President
  • Scott Bergren – Pizza Hut CEO
  • Jonathan Blum – Senior Vice President
  • Anne Byerlein – Chief People Officer
  • Christian Campbell – Senior Vice President
  • Niren Chaudhary – President, India Restaurants
  • Greg Creed – Taco Bell CEO
  • Roger Eaton – Kentucky Fried Chicken President
  • Larry Gathof – Vice President
  • Patrick Grismer – CFO
  • Mickey Pant – Kentucky Fried Chicken CEO
  • David Russell – Vice President

Board of Directors

  • David Novak
  • Sam Su
  • Michael Cavanagh
  • David Dorman
  • Massimo Ferragamo
  • Mirian Graddick-Weir
  • Bonnie Hill
  • Jonathan Linen
  • Thomas Nelson
  • Thomas Ryan
  • Robert Walter

Pizza Hut and Yum Brands.

Yum! Brands own the following companies and brands:

  • Kentucky Fried Chicken.
  • Taco Bell.
  • Pizza Hut.

250 thoughts on “Pizza Hut Headquarters

  1. We order from Pizza Hut in Masontown, Pennsylvania. For the last 2 weeks we have been trying to order sandwiches, but they have been out of the buns. What kind of places stays out of stuff that long

  2. I have tried the “Melts” 3 different times and all times were nit as advertised, the first time the melt had no cheese: 2nd time cheese was included but wasn’t melted throughly. 3rd time it was over cooked, very crunchy and dark. The Pizza Huts J visited was in Forestville and Oxon Hill. Maryland. Can I please get a melt that looks like as advertised on tv. Thank you!

  3. We purchased a 14′ pepperoni (dining room was closed) so we took it home. Pizza was fine except it was DRY. I remember a friend and his wife buying a Hut pizza when on their travels and same problem so he asked for extra sauce. They brought them a medicine cup of sauce which “wouldn’t work for me”. When they checked out he was charged for an additional topping! I remember the original Hut pizzas before Pepsi changed things but what has happened to Pizza Hut!? I know how much it costs to make a pizza (not much) and chince on sauce!? I wanted to submit a, How Did We Do but there is no code on my receipt.

  4. Today I went to your Pizza Hut in Weirton order from my app. I received an email that my food would be ready at 515. I sat behind one car for 15 minutes. I reached the window at 530, I received my big box and an order of breadsticks. The box was handed to with the front of the box not closed and I was unable to close the cheesy breadstick box. I got home and I opened the box to find that I was missing my pasta. I called the store and spoke to a delivery driver who was speaking to the manager but the manager would not get on the phone. He offered to give me a $10.00 credit on my next order. This the second Pizza Hut I have been to where the service was not good. I have worked in the food industry for 20 years and I definitely believe this has been the worst service I have been provided.

  5. Today, I encountered a rude and very condescending young man named John who said he was the manager. It really bothered me because he was going back and forth with me in a very unprofessional manner. I fear that my order may be tampered with. The location is in Winston-Salem, North Carolina and the phone number is (336) 595-1469. Please investigate this matter. I was very disappointed and insulted.

  6. We called to order a pizza and we’re put on hold. We drove 25 minutes to the Pizza Hut on North Frontage Road in Meridian MS and we’re still on hold and no one had came back after 25 minutes on hold, to talk to us to take our order. They were not busy. Not a single customer in the store!!! My husband went in and asked if we should continue to hold or place the order in person?!?! One employee was outside on the phone, one was eating and 2 others wandering around. He was told our one pizza would be ready in 40 minutes!!! What terrible service!!!

  7. They have the wrong email address at the local Pizza Hut store BUT the correct address at headquarters! I have pointscredits on both addresses. They will not merge the points to let me get the free pizza I have earned due to an error in entry at their office!

  8. There is ONLY 1 Pizza Hut in Our town Turlock and they REFUSE to deliver to North part of town. We are the richer half of town. I never thought your restaurant would be racist and NOT want our money. Like we are not good enough for you! We are big talkers and even TOLD the Mayor of Turlock that you refuse to deliver to us. One thing about our town we eventually run businesses like you out of town when the segregate us. Come on Pizza Hut step up and serve ALL of us!!!

  9. There has been a new manager & district manager of the store on lower brownsboro road . The manager is removing long time employees & bring in his . 1 long time employee just turned down $ 4 an hr rise after workin there for 8 yrs . This employee is disabled & federally protected . He has done thing wrong . Please look into this .

  10. I ordered pizza this week from the Pizza Hut on W WT Harris Blvd, Charlotte, NC and it was the worst pizza ever, the pizza was dry and looked as if it was a week old because it was hard. I called and asked for the manager when I got home and a young white man placed me on hold for an hour and a half. I could not send feed back as they did not list the long order number on my receipt. I eventually hung up but will never buy a Pizza Hut pizza again. My order total was 30.27, money wasted as I could not eat it nor contact the store.

  11. We arrived in Eureka Springs late and needed to eat before going to bed. We arrived at the Pizza Hut located at 2048 E Van Buren, Eureka Springs Ark at 9:30 pm and we were told that we could not sit inside even though they didn’t close until 11. No one else was in the lobby… just a server vacuuming. The waitresses excuse was that she was tired. Three other parties came in after us all made to sit outside.

  12. Tuesday 10/11/2022 I called to order a pizza. I was on hold for 27 minutes. I came inside to order my pizza. I stayed on hold to see if anyone would answer… I don’t blame the workers. There are not enough of them working. But this was a extremely long time to wait! I’m still sitting here inside the store waiting. I am at the lake wales store. Again, the workers were polite. But 27 minutes to answer the phone… that is unacceptable. Please fix this, because I do like the pizza

  13. the pizza hut on Manchester expressway in Columbus ga Is the most unprofessional pizza place I’ve ever been to and I will never go there again I called and placed a order a 3rd party operating system answered they were nice and polite took my order and credit card information told me I had a 30 minute wait this is at 4:13 10/7/2022 I then hung up the phone and waited I called the store at 5:15 I ask for a update on my order then told them I have not received it the girl Carla Hodges was like oh crap hold on and put me on hold she had to retake all my info and she kept leaving me on hold then said a driver will be otw I tried to ignore the time frame which was a bit over a hour I then said ok a little later 5:32 I called back to check on my order that still wasn’t here she was very rude she said omg and put me on hold for 5 minutes exactly I then hung up and called back she answered the phone very rude after my order was a hour and a half late ! what’s going on my order still isn’t here and she was like look outside do you see the tall white pizza guy at first I didn’t see him then I saw I said yes I do she said ok ! then hung up in my face I waited for the Pizza guy to come to the door when he got there I instantly checked on my order with it being a hour and half late I needed to make sure it was right I tried to take my food because the delivery driver never offered me the receipt where I confirm I received my order paid with a credit card he told me that my receipt says cash I said that’s not true I paid with my credit card please keep mind I’m already upset for one I’m in town helping plan my cousin funeral and two my kids are starving my order is late they charged my credit card I have my transaction report to prove so I asked him to call his manager he gives her a call I talk to her asking her why my order is saying I have to pay with cash she has a very nasty attitude saying well I don’t see in my system where it says that i said that can’t be true the operator got my card information and says it was successful she says well we didn’t get it and hang up I told her I want to see that and I’ll be down there to get things straightened out she hangs up saying ok ok I’m not getting loud I’m just trying to speak in a professional tone I then pack all my upset children in my car bummed about pizza night and that I’ve been busy helping plan this funeral we been cooped up in a hotel I drive down to Manchester and enter the store I’m not getting loud I’m talking calm the bald blonde lady Carla Hodges was like omg your that lady from the motel I said yes I would like to get to the bottom of what’s going on with my order she’s yelling at me I asked to speak to manager brushing her off then the so called manager comes to register I say maim I’m speaking to you with respect I’m not here to fight I’m here to get down to the bottom what happened with my order she started raising her voice again I’m not raising mine bc I needed to prove to my bank that I never received this order so I need some type of recipe showing I had to pay cash the lady is getting loud mocking me for being at a hotel I guess she was discriminating and assuming I was some kinda hooker for being at a motel I then corrected her and stepped out of my character because I wasn’t too happy after that she tried to insult me saying I bet you paid with a cash app card and calling me stupid but I corrected her I didn’t i paid with a Masters card she mocked me again said what’s your bank you don’t have one I told her that’s none of her business and it wasn’t I’m with bank of America but it’s truly not her place to judge me because of where I was I’m no hooker I’m a single mother of four kids I’m a insurance agent broker and I watch the so called unprofessional manger treat me a certain way when the mistake was clearly on their end she was rude disrespectful she didn’t follow protocol and went against the policy she was discriminating against a customer no police were called tho I asked her to call them because I made no scene and I had proof of why I made my arrival I got in the car and disputed the transaction and I have a transaction history report to prove it charged my card the office is closed on weekends so I can’t call but Monday I will check on this complaint the manger didn’t follow the policy and I’m not sure she deserves that position or the Carla Hodges employee at Manchester expressway Columbus ga pizza hut

  14. I have been trying to get a refund for over a week. I had my credit card over charged 4 times before I had to cancel my card and request a new card just to stop the reoccurring charge of 41.06 from Checotah Oklahoma pizza hut. the manager Angie said to me repeatedly “I just make pizzas I can’t help you, call corporate.” completely done with pizza hut in want my money now.

  15. we have called pizza hut several times in the past two months and no one answers the phone. tonight they did, but they gave use the wrong order and when I called back the person that answered the phone, was still on the arguing with her employees. terrible phone etiquette

  16. I ordered a pizza at 4:05 or 4:10 pm. By 5:19 pm my pizza had not arrived. I called and listened to a recorded message for 3 minutes so I hung up and called again. My call was answered at 5:23 pm and I was told that the driver couldn’t find my address. When my pizza was delivered it was at 5:27. That’s an hour and a half. I called the customer service number and the person I spoke with barely spoke English.
    I want my money back 21.80

  17. Are Pizza Hut employees supposed to wear gloves? There is a store in Grandview, MO. On 71 Highway. It’s close to my home so I use to frequent there. They and I mean none of them wear gloves. And I never saw anyone washing their hands.

  18. I PAID 85.00 FOR PIZZA WINGS AND DRINKS AND WHEN THEY DELIVERED MY FOO I WAS MISSING MY 2 ORDERS OF WINGS AND THE 2 2LITERS SODA I CALLED PIZZA HUT SEVERAL TIMES THEY KEPT HANGING UP ON ME

  19. Pizza Hut at 156 Market St., in Paterson is HORRIBLE! If you can’t take an order due a lack of understanding or communication you shouldn’t be at the register. and If I need to make a complaint, it needs to be to someone who doesn’t have the same issue as the person taking the orders. Ridiculous!! I don’t go there that often but when I do, it’s usually not clean either. I don’t want to see anyone lose their job but they need to do better. Someone from Corporate need to pay their franchisee a visit from time to time.

  20. Online order was placed…it took the incorrect address for delivery…we attempted to call the directed pizza hut on South 4th street in allentown pa and no one answered. We called the online order assistance extension numerous times and they were of no assistance, they could not cancel order, change address or do anything to help us. We rushed across town to try and catch the order. This was an extreme inconvenience and I high level of disappointment from your company. We will never order from.pizza hut again due to the lack of assistance that your company provided and the time and hassle that we had to go through because your online app took wrong address and that we couldn’t get help.

  21. I ordered a supreme and I got a cold slime over crispy with no cheese pizza. I called them and they offered another supreme with cheese this time but it was so SALTY it was impossible to eat. Didn’t call back simply I’m let you know and I will complain to BBB.

  22. On aug 4 we order the new meat pasta did not like .1. It looks like domino pizza pasta 2.hardley no sauce in it. Some of the noodles burn and it was warm where the cheese was not gooey it wascold like it was sitting on the shevles before doordash came and got it .3. And doordash do not have hardley any insulation bag .everything was warm inculed the wings .4. I have better food from pizza hut before

  23. I had a manager at 909 Gross Rd ask me to make a bank drop 75.00 short. I told his boss I got moved and nothing has happened to him. But I feel that I am targeted every time something goes wrong at the store that use to be his bosses store. There is favoritism shown and it’s causing a lot of stress on me for just being honest about my former RGM.

  24. The one in Batesburg Leesville SC give me a hard time with my pepperoni lovers pizza I get a regular pepperoni pizza only time my pizza is right was with the last manager that was there

  25. Bought a small pizza for my nephew. He ordered a small pizza. Told him it was $9.00 + tax. Came to $9.83 + $2.00,charge for delivery. We were there,ordered and my nephew went back in to pick up. THE NEXT DAY IT SHOWED IN MY ACCT $9 83, $9.83 & $11.83. CAME TO $31.49 FOR A SMALL PIZZA ?! NEXT DAY IN MY ACCT.SHOWED ONE CREDIT OF $9.83. CAME TO $21.66 . THATS A VERY EXPENSIVE SMALL PIZZA. I AM ON SOCIAL SECURITY ONLY. I WANT MY MONEY CREDITED BACK TO MY ACCT. ASAP. $9.83 SHOULD HAVE BEEN THE ONLY AMT TAKEN OUT. IF WE CAME THERE AND ORDERED & WAITED WHY DID WE HAVE TO PAY $2.00 MORE ? MY ACCT IS ALL MESSED UP THANKS TO THE IGNORANCE OF SOME YOUNG KIDS. THEY KEEPING THE MONEY FOR THEM SELVES ? TOO MUCH MONEY TAKEN OUT OF MY ACCT FOR A LOUSY SMALL PIZZA. $21.66 ? ARE THEY DOING THIS TO OTHERS AT THAT STORE ? THE STORE IS IN RUCKERSVILLE, VA.22968. ADDRESSIS : 8582 SEMINOLE TRAIL, RUCKERSVILLE,VA. 22968. WOULD LIKE THIS CORRECTED. MY MONEY PUT BACK. THIS NEEDS TO BE CORRECTED. ASAP ! I NEEDMY MONEY BACK . THESE PEOPLE THAT WORK FOR YOU, HEAVEN FORBID IF THEY ARE DOING THIS TO OTHERS,AND NO ONE REPORTS IT. THEY ARE GOING TO BE WEALTHY ! MY NAME IS JUNE KIDWELL 571-288-xxxx CELL # MY ADDRESS IS xxxx KING GEORGE DR., MANASSAS, VA. I WAS VISITING MY NIECE WHEN THIS HAPPENED.

  26. My name is Dishone Livingston,my son was attacked by 4 of your employees and I’m filing lawsuits against them on southeastern pizza hut happened Saturday 9, they came from behind the counter and jumped my son.i have video u can call me 463)2210814. Tony Alvies All he wanted was his money back and his 2 daughters was with him

  27. Please call 936-286-xxxx I I ordered two pizzas on the 7th of July a pepperoni and a supreme they sent it both out the supreme was done wrong it had Italian sausage on there and I told them that I could not eat Italian sausage and it come out to the house with the Italian sausage on there so I called them and so then they send another Pizza out there the same way with the Italian sausage on there and I called them today trying to see if they would make it right and they would not so please give me a call back and I spoke to the manager Chris

  28. ordered meat lovers pizza from Splendora, Texas, pizza had less topping than a store bought frozen pizza. To make matters worse they charged my credit card 3 times. I paid 160.00 dollars for this Pizza, now got to wait 2 to 3 weeks to have money back on card. On SSI, disabled Veteran….need my money now. How do you not know that you charged it 3 times…? The money at the end of the night should of told you. Contact local police this is outright steeling

  29. I have a complaint about the store in Ainsworth Ne. The manager Kendra and a assistant manager Amanda. Are rude to customers and staff. They sit in the lobby and gossip about workers and ppl that live in the area. I’ll never eat there again. Never. Clean up your management this is the 3rd party in 2 yrs. What a joke. Hire someone who is qualified to be a manager. Not 1 that treats there employees like garbage and do nothing but sit on there butt.

Leave a Reply

Your email address will not be published. Required fields are marked *

Thank you for sharing your experiences. Please wait 12-24 hours for your comment to be public. Thank you, and have a great day!

Add a Comment or Complaint

Please add a comment or complaint about this company. It will help other users.

Email and Website Fields are optionable.