Walgreens Headquarters

191 thoughts on “Walgreens Headquarters”

1. The other pharmacist just called me in defense of the first pharmacist and gone tell me he heard the conversation between me and her i said evidently not it wasn’t your problem this between me and her why are you calling me what y’all trying to do scare me or something he gone say yea i just read what what you said on lone i said and

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2. The manager at Walgreens on Jefferson told me i was getting kicked out because made a mistake on my medication by asking for the wrong one I ask for Norco in stead of IBP i told her i made a mistake that meant to ask for IBP but the pharmacist wouldn’t hear that i made a mistake she just gone tell me i could never get my medication there again Ive been going there for 10 yrs or netter

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3. It deeply saddens me that I must write a complaint about our local Walgreens store #5624, however, what happened to my daughter, son-in-law and grandson is inexcusable! My 10 month old grandson was diagnosed with pneumonia Sunday, September 24 while in the ER. Medication was prescribed, which included, albuterol for breathing treatments, a very important medicine for a baby with pneumonia! My daughter inadvertently asked them to send the scripts to our local Walgreens thinking it was still a 24 hour pharmacy (which we are disappointed that they still have not gone back to providing our community with this 24 hr service), so you can imagine to her dismay when her baby wakes at 5 am after being in ER all night and is having difficulty breathing that she rushes to Walgreens to get his medication and realizes the pharmacy is closed. My daughter and son-in-law have to resort to taking their baby to ER again so that he can get the necessary medication to help him breathe. Once they leave ER with their baby they stop by our local Walgreens to pick up the medications. They are told that only two medications are available and ready, however, the albuterol will not be available until THE NEXT DAY! Keep in mind, my grandson needs this medication the most!! When my daughter explains the situation and that her son just left the ER because he needed that very medication because this very pharmacy was not available to fill the medication any earlier, and led them to the ER, that she could NOT wait until the next day! The pharmacy technician says “hold on, let me check in the back” and walks back to my daughter with 2 BOXES OF ALBUTEROL!!!!! I’m sorry, but why couldn’t that albuterol be used to fill my grandson’s script to begin with!?!? This deeply disturbs me and while I do not know that technician’s name, I do know the pharmacist on duty was Aubree Earnest. This should not happen, it is WRONG and I hope this complaint makes it to the personnel that needs to read it and I hope that something changes!

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4. I took my prescription in at 5:20 pm to Walgreens, 1102 S Garnett, Tulsa, OK. I told them I needed this antibiotic asap and that I would wait…would they please call my name when it was ready. I heard nothing. In fact the pharmacy closed at 5:45 instead of 6:00 pm as designated on every sign. I am livid and will never use this Walgreen’s again. They make me sick anyway . They waste all their time and move like turtles. No, turtles are faster. One pharmacy tech, KELLY, takes 10 minutes just to walk a few steps in the pharmacy. I could’ve serviced 5 to 7 people during her pharmacy STROLLS. They don’t care at all about who they attempt to service and never make it easy or cooperate. I’m switching to another Walgreens until they screw up which I’m sure will happen. Your pharmacy is unprofessional, rude and nasty.

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5. Hi my name is Jacqueline Richardson and I’m complaining about store number5032 Dearborn mi I was denied my pain medication but they would fill all my other prescriptions and that’s discrimination they told me that it was a law that I had to go in my area there’s no such law walgreens should be aware of the people they employ because it’s the holiday weekend and I won’t be able to get my meds until Tuesday hopefully and again that’s discrimination I need my medication for my everyday daily life I am disabled and should never have a problem getting my meds however im going to alert the media I have never been told I had to go in my area to fill a prescription I’ve even filled a prescription out of town before so I know it’s a lie I need corporate’s immediate attention to this complaint

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6. They are price gouging.
   Xarelto retail price went from $506 in January to $690 in August of 2023.

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7. I waited in the drive thru for 20 minutes before I could get 3 emergency pills which I had previously discussed with the pharmacist before I went there to pick them up.

   Two people were in the pharmacy, two cars pulled in before I was acknowledged.

   If i didn’t have to have Coumadin to protect my prosthetic aortic valve, I would have left and never returned. I’ve been getting my medicines from Walgreens for 47 years, which is the age of my aortic valve transplant. I’ve always been treated as a valued customer, definitely, not ever ignored.

   This is totally unacceptable for me.

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8. I waited all afternoon for this branch (179 & Burke, Omaha, NE) to process a prescription for a steroid inhaler. The App message first read: “Your insurance won’t cover the cost.” Then, it read the inhaler was ready for pick up for $233. Without insurance. Fine—I am leaving town in 48 hours and I absolutely have to have this inhaler. I went to through the drive through (always a very long wait at the end of the day . . .( Remember: I was kept waiting all day for processing this prescription). There, I was told “we have no record of this prescription.” I showed my phone messages and they went to check. Next, I was told, “we don’t have this item in our inventory.” This went with a garbled explanation of malfunction in the app, malfunction in the computer system, etc. To this, I repeated that I had to have this inhaler (For Chrissakes, I have ASTHMA), and I was told, “YOU HAVE TO CALL AROUND AND SEE WHO KEEPS THIS IN SUPPLY.”
   WTF?
   At that point, I demanded a paper copy of the prescription so I could fill it at a different pharmacy. (Wasn’t that their suggestion when they told me to “call around”?) But, NO! They refused to give me the hard copy of the prescription. At this point I threatened to sue them—and it’s still not off the table. They made it virtually impossible for me to get a standard, steroidal inhaler for which I had a legitimate prescription.
   Finally, a pharmacist stepped in and said she located the inhaler in stock at a Walgreens 45 blocks away. I was grateful to jump into evening traffic and make the trip. And, surprise! Another lie: My insurance covered this prescription after all.
   The Walgreens at 179 & Burke in Omaha, NE is at best “inefficient.” What kind of pharmacy tells patients to “call around” and refuses to provide the hard copy for the prescription? They lied about their failure to handle the prescription and then attempted to throw their failure into my lap with lies about the cost, lies about its availability, and obstruction to prevent me from filling the prescription outside of their chain. When I get back into town, I’m going to transfer my business to a pharmacy that actually works as a pharmacy. I don’t need this kind of stress and BS in my life.

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9. I’ve been denied a Walgreen’s credit card due to the fact they. believe I’m deceased! I’m horrified! I’m writing this now, moving to another city today, and cannot believe it! So what can be done about this. Locally no one could help! Also I try to use coupons which always have to be kept for the next time, but I’ve said this is the next time! Every employee has been baffled, so they give me credit for the next time! It’s ridiculous! After reading other complaints, I’ll never buy a gift card there, again! I’ve spoken to the manager, and it is what it is! It’s ridiculous! Many just toss them! I’m a great recycler, and believe your business is handled poorly!!! Have a nice day, and do think about your complaints I’ve read about! When I wrote for a credit card, it (my Experian Score) was 830 or something, and I haven’t looked lately!! What crazy policies! My husband is a retired MD, and keeps his license going in case our family is in need. He gave his prescription up for things like pain killers, etc! He’s volunteered before, and clever people ask for something, and now he’s not able to be the person they want. I’m done, will move to another Walgreens and hopefully get a credit card! My life will go on, but yours is a mystery to me!! Thank you! I do hope you read this! My cell number and email won’t change, but just my address and pharmacy!

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10. Every time I go to the Walgreens on Tennyson in Hayward they are never ready!!! I’d doesn’t matter how long my prescription was put in they are always behind!!! This is unacceptable!!! People are sick and they have no regard for their customers!!! The express lane is a joke as they never offer it when picking up prescriptions!!! Horrible service!!! I’m sick of this!!!! Get some help or care about peoples time!!!!

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11. Afternoon.. my daughter purchased an apple gift card. When she tried to put it in phone, It didn’t worked.Went back to Walgreens to see if I could get an .even exchange and the store manager said we don’t take gift cards.He then said call apple .I called apple an she told me that the numbers don’t match ,that’s what it wouldn’t work. Ashe told me to get to Walgreens and get another one, Cause the one she bought was defected , The store manager said no again. I called customer service 3 times, and all I get we are working on it .It takes a month to figure it out . The card was 14.00, she saved up for that gift card . And no one we help me. I have the reference number, xxxxxxx; Was purchased on July first, I am not asking for money just replace the gift card, It’s very frustrating.

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12. .I got in line to get a perscription at 1:28. no service. At 1:30 They closed without helping me. I argued. They finaly told me They had to talk to the doctor. They were going to let me Wait 1/2 hour and then tell me They could not fill the request. The store manager was no help. I was treated terribly.

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13. I was in your store to redeem my UCard benefits. The cashier scanned my barcode and then the register froze so she went to another register and scanned it again. When I got home I realized I had been charged twice for the products and have no money left on my UCard balance. I went back to the store but they told me the transaction had been voided not even recognizing that my UCard had been charged twice. They would not help me try to fix this. I have filed a claim with UnitedHealthCare in hopes that they will recognize what happened and credit my UCard balance. This was unacceptable customer service. And…….your store in a beautiful neighborhood looks horrible. Someone needs to address the cleanliness outside and inside.

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14. Thank you for supporting the CW’s broadcast of “The Chosen”.

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15. Walgreens in Columbus Ohio at the corner of James Road and Livingston Avenue. An employee confused me with another ‘Stevenson’ gave me the wrong medication, entered the wrong data into the computer, and now I am unable to get life giving medication due to the computer saying I received it when I did not. Insurance will not override due to what is logged into the computer. I have to go one month without life giving medication because I do not have $858. I am seeking legal counsel.

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16. I am a loyal customer. My family and I medication are processed through Walgreens. However my interaction today with Mari the store manager was horrible. I purchase a skin product cerave. I unfortunately came back to exchange for the correct one. Dealing with Mario was horrible, granted I did not realize I needed a driver license to return, I went home 2 minutes away and got my license which I unfortunately had left. When I return to the store, I unfortunately did not want to no longer purchase any more beauty product. I informed the manager to complete the return so I can go about my daily routine. Mario informed me that he was going to call the cops on me (not sure if it was a way of intimidation). The store manager interaction was very inappropriate. I had my form of payment, I had my drivers license and furthermore the purchase was done the Day before. I just purchase the wrong skin product and the intent was to exchange for a much more expensive skin care. Customer sensitivity is probably warranted and also to threaten to call the cop in this climate is not the correct managerial move.

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17. This will probably not get to top management but Walgreens need to review their automated systems. I am so tired of having my scripts messed up and having to make 3 trips to the pharmacy to pick up my medications. I have done everything I can to ward off this confusion only to find out I have been enrolled in a “Save A Trip” program that sent my order to the wrong store.
    One more incident and I’m going to Publix like my friends (former Walgreens customers) suggested.
    Suggested.

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18. I have a policy of speaking directly to an offending party rather than telling others of the offense. My husband and I have had very bad experiences with the understaffing of the Walgreens in Hollister, MO. The staff they have are pleasant and hard-working, but there was a chronic shortage of staffing in the pharmacy. On top of this, it is more than norm. Then an occasional issue that a prescription is not totally filled. They don’t have enough to fill the prescription. They say. I have come back now. Five times to refill my most recent prescription.. !! I have never had such a bad experience with a Pharmacy in my 66 years of life! I am fed up with Walgreens. I will be switching my prescriptions as soon as I possibly can to a pharmacy that is more efficient and is staffed appropriately. I am shocked at the consistency of giving partial filling in the prescription. I would suggest if Walgreens cannot keep enough medication on hand, and it Hass to be a partial fill that you deliver the second remaining amount, free of charge to the individual. My having to return and stand in line and wait a half an hour each time five times for one script is unacceptable!

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19. Dear Sir/Madam,

    I am writing to express my deep dissatisfaction with the consistently poor service I have received at your pharmacy at 1401 N. Main St. Fuquay Varina, NC 27526. Specifically, my complaint pertains to the repeated failure to meet the estimated time of readiness of my prescriptions and the extensive wait times experienced when attempting to communicate with your store.

    On July 11, 2023, I requested a medication refill via your app and a call in prescription via my doctors office However, despite the given timeframe, my prescription was not prepared within the promised duration. This has unfortunately become a recurring issue, as I have encountered similar delays on multiple occasions. Such consistent failure to meet the ETA raises concerns about the reliability and efficiency of your pharmacy’s operations.

    Furthermore, the experience of trying to contact your store via telephone has been equally frustrating. I have endured wait times exceeding 30 minutes, which is both excessive and unacceptable. In contrast, when I contacted Walgreens, I was able to reach a representative immediately who informed me that my prescription should have been ready an hour ago. The disparity in customer service between your pharmacy and other establishments is highly disappointing.

    As a customer, I place great value on prompt, efficient, and reliable service, especially when it concerns my health and well-being. Your pharmacy’s constant inability to meet prescribed ETAs and the significant delays encountered when attempting to communicate with your store have caused me considerable inconvenience, frustration, and unnecessary stress.

    In light of these ongoing issues, I kindly request that you take the following actions to rectify the situation:

    1. Conduct a thorough review of your pharmacy’s operational procedures to identify the root causes of the consistent delays in prescription preparation.
    2. Take immediate steps to improve your communication system, including reducing wait times for customer calls and providing accurate and timely updates regarding prescription status.
    3. Implement measures to ensure that the promised ETAs are met consistently in the future, or alternatively, provide customers with more realistic and accurate timeframes.

    I trust that you will address my concerns promptly and take appropriate actions to rectify the situation. Failure to do so will leave me with no choice but to reach out to business review contacts and consider transferring my prescriptions to a more reliable and customer-focused pharmacy.

    I look forward to receiving a prompt response regarding the steps you will take to resolve this matter. Please acknowledge receipt of this complaint within 5 business days and provide an estimated timeframe for when I can expect a resolution. You may contact me via email at xxx or phone at xxxx.

    Thank you for your attention to this matter. I anticipate a swift and satisfactory resolution.

    Yours sincerely,

    Matthew Woodstock

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20. Hello, I would like to comment the turnaround customer service. I had made up my mind not to return to the DeSoto Texas store (731 W. Beltline Rd., DeSoto Texas, but the manager spoke with me personally and ask that I give them another chance to fill my prescriptions. So I did and it only took exactly 18 minutes to complete…there were two cars ahead of me (I arrived at 11:01) and at the window at 11:15)…and pulled out at 11:18….the lady at the window smiled and said hello and thank you! A huge difference then before….thanks again for excellent customer service, please keep up the work!

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21. I would like to see Walgreens as a big supermarket it already has some frozen and dairy items Walgreens is the second largest company in the world for medicine it would be great

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22. So sad and sorry here! My “ Ocean avenue @ Faxon Wallgreens us so empty. And homeless people walk through stealing whatever that they want. I feel un safe. I respect that this has been my main Pharmacy for 12 years.

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23. Any one living in the Gilbert, Az area should absolutely shy away from the Walgreens at Power and Queen Creek. Not only are they, in my opinion, incompetent, they will totally misrepresent what Medicare needs or faxes that the swear they never receive. The person I spoke to (Ashley) , several times today gave me some accurate information and also with a terrible attitude gave me some wrong information. Needless to say never to be trusted again with my prescriptions.

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24. Pharmacy says my prescription be ready at 9:30 am got there all of a sudden didn’t have my script telling me back ordered. So they sent me to Taylor Mi and got a text saying rx ready for pick up get here not ready. They say they are waiting for doctor to call when my rx script is in their system. I have been getting the same script for over ten years.

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25. Trying to get them to answer the phone. I have been on hold for 30 minutes. I am trying to get a prescription refill of 300 one touch ultra test strips for my glucose meter. I had a problem in December and it took me 30 days to get strips. I ended up buying a cheap meter and strips until I could get the ones My insurance company would pay for. Your pharmacy is a joke and y’all do not know what customer service is.

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26. Called to refill prescription ls with refills on them. At end of call the message was to hold on for pharmacy staff. I held and held and held for 15 minutes then someone picked up then hung up the phone. This has happened to me several times prompting the complaint.

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27. The pharmacy at 7900 Central Avenue in Burbank, IL is horrible. The machine they use to count pills isn’t correct. Then I called on a Saturday and was told there wasn’t a manager until Monday and to call back. I was also told that the manager would have to review the tape.
    When I went there on the Monday, I asked to speak with the manager. She did not review any tape. I was given the two pills my brother was shorted.
    I do not appreciate being lied to. I’m going to call Medicare to see if there is another company pharmacy we can patronize and would appreciate the business.

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28. Pharmacy dept. in Sussex N.J. route 23 north
    I am 76 years old, I live less than 3 miles from Walgreens. I scheduled an appointment for a shingles shot for myself and my husband. I did it two weeks prior to my appointment. I got confirmation for both appointments. Unfortunately unknowingly I scheduled one for the Franklin pharmacy, 9 miles away. Your very rude pharmacist in Sussex would give me the vaccine but not my husband. Stating he doesn’t have any appointment. That was my mistake, but as I said making an appointment on the computer at this age isn’t easy.
    There were not any people waiting in a long line at the pharmacy or dropping off prescriptions. We were the only ones there. Your very rude pharmacist said they were too busy to give us both shots. We left.
    We left there very upset went to the Acme which is 1 mile closer, ask them if we could get a shingles vaccine? Do we need an appointment, no. Within 15 minutes my husband and i did our paperwork, got the vaccine and were very happy.
    Never again will I go to Walgreens in Sussex.
    Because They Are Too Bus!!!!!!!!!!
    Elaine Bore

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29. When Walgreens has to file Bankruptcy and every loses their jobs only THEN will it become REALwhat ALL of the complaints here have been saying.
    Read them!
    These are Real people!
    Who have stood in line !
    Who could have died!
    No one cared…..
    Go some where that does……

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30. I’m at this location:
    WALGREENS (1)
    PICKUP ONLY
    1280 HIGHWAY 95 A NORTH
    FERNLEY, NV 89408
    I deliver prescription medications to patients in assisted living facilities that cannot pick them up themselves. I work with several different Walgreens locations with no issues with the exception of this store. The pharmacist at this store is rude, confrontational, and very disrespectful. It’s my hope that someone reads this and is concerned enough to contact me to discuss this issue. Again I work with several different walgreens stores and will continue however I will not work with this location again.

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31. I am very very disappointed with the phone service at the Forestdale Walgreens in Birmingham, AL. For more than 45 plus minutes I waited. One caller was ahead of me. They picked up the phone at least 10 or more times but hung it up. What is going on at this store. Finally I got a tech named Tyler who had just arrived at 7:20 pm on 6/12/23. I am very grateful to him. Please address this problem or I will be moving on. Is something wrong with the phone system or with the tech reason I had this problem. Please let me know what the problem was. Thank you very much.

    Respectfully yours,
    Chauncey Gardner / Consumer

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32. I have recently stopped using the Walgreens at 834 West Market St., Akron, Ohio. The final straw was the failed (twice-once by me and once by a Walgreens pharmacy ((on line)) employee to enter two prescriptions to be filled. Not new. The prescriptions disappeared into the ether. This followed months of frustration with the pharmacy. Surly plodding pharmacy clerks. Long lines to pick up or drop off. Pharmacy being closed with no notice online. First made aware that the Pharmacy is closed by the sign in the drive through window. I have switched to a local non-corporate pharmacy. The price is the same. The attitude and performance are superior to that of Walgreens 834 W. Market. I will also no longer make the occasional purchase that was convenient since I was picking up a prescription. If my experience is typical of Walgreens across the country you should be closing some of the thousands of stores you have in order to properly and continually staff the remaining stores.

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33. I just went into my local Wal-Greens.
    I noticed the PRIDE section is is the seasonal section. The items being sold are targeting children. (Stuffed animals- Disney- Mickey and Minnie mouse, Goofy, Donald and Daisy duck. ) rainbow tutus- that are very small for like 2-5 year olds -beads for children, face stickers, etc. very few adult items a few caps and small mugs which were actually put on the very bottom shelf. Why is Walgreens allowing these children pride toys to be sold? Why are you going along with grooming children ? By the way this Together with pride collection is right next to the crayons and Play-Doh in swim toys.
    Walgreens should correct this. I will be taking my business elsewhere.

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34. My Memorial Town and Country Houston Walgreens now process RX’s thru a central fulfillment center. I don’t know who’s bright idea this was but what a nightmare. The last two refills have been either the wrong medicine in the bag or the telephone reorder was not processed. If Walgreens doesn’t get this sorted out there’s a CVS down the street.

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35. Visiting Grand Junction CO for 10 days and had to refill my Effexor XR from my home Walgreens in AL. First called in 6/26 and was told it would be filled . Then told delay due in Insurance issue. Called 2x was told pharmacist had to review. Spoke with pharmacist on 6/27 said she was putting it through and I could pick up on 6/28. Didn’t tell me pharmacy was closed on Sunday 6/27 and Monday Memorial Day 6/28. Therefore I was off my Effexor for 4 days which a cold turkey detox is dangerous. This is beyond unacceptable and unprofessional for a pharmacy to treat a patient in this manner. Had I known this would happen I would have had my home Walgreens to call my rx in to Kroger. I’m going to try to pick up my Effexor tomorrow 6/30. Hopefully it’s ready if not I’ll tx to Kroger and take my business elsewhere when I return to AL

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36. I am writing to complain about the Walgreens at 450 N. Ridge Ave. in Richmond, Virginia. I came to pick up a prescription on Friday before memorial day. The pharmacy was closed with no explanation except no pharmacist was available. I was told I could pick it up on Monday as they’re closed Saturday and Sunday, I am here Monday, Memorial Day 2023 and they are closed again. The medicine I need is a controlled substance that cannot be transferred to another store. Also, since the holiday I cannot locate my doctor. This is the second time that this is happened to me in 2 months. I have been met in the parking lot with elderly people crying. I left a formal complaint on Friday and was told that someone would call me. Of course no one did. Please respond to my email or call me. I intend to take this up with my state legislator, news media etc. You have put people in harms way. The staff, the 17-year-old clerk and the 60 something stocker could not provide me any information. I have 100 solutions to the problem either you don’t care about clients or have no creative thinkers in your corporate level. Do you understand the harm this causes there are people who need controlled substances for cancer, diabetes, COPD, asthma, etc. what is their alternative clog the emergency rooms? This is totally unacceptable.

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37. The Walgreens in Mahoning County have refused to fill prescriptions. My Dr. sends online order for me to pick up each order the Pharmacist say your never been here. Not true every month during my office bust which Dr. Paolone I am all way told you have never been here while they are looking for the online order

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38. Walgreens won’t refill my medication prescription. I have tried several times. My requests have been ignored. This has affected my health.

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39. I just pick up my medication VITAMIN D3 50,000 IU RX 1891487xxxxx with 4 qty instead of 12 qty for paying same amounts of $11.99.
    I called pharmacy and technician said prescription only 4 pills left and computer came up $11.99 with 4 qty which means that is nothing she can do.
    I think that is not fair and is Walgreen’s system problem.

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40. Filthy parking lot, dark at night, trash everywhere and homeless people! Close that place down as people don’t want to go at night anymore. You are always out of stuff, Publix across the street has the same things…Complaint about the same thing many times but complaints fall on death ears! No wonder your company is in bad shape!
    Store: Wooldbright and Military Trail
    Boynton Beach Fl

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41. My husband and I have taken our six prescriptions and moved them to our local CVS solely on Walgreens decision to stop selling The Plan B medication.

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42. The Walgreens in Lansing have the worst lines in the driveway pharmacy ever. Everytime I come to pick up my prescription. I’m in line for almost an hour. It takes them about 30-30 min to service each car. People should not be allowed to sit at the window, holding up a line, waiting for their prescription to be filled. What is the point of calling in a refill, then waiting 50minuted to an hour to pick it up. I’m going to start filling my prescriptions at the Walgreens near my job. When you call on the phone the wait is also bad!! I’ve lived in Lansing 25 years and have never seen Walgreens Pharmacy service as bad as it is now. I’m going to move my meds , possibly to another pharmacy.

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43. This company vows down to right wing extremism and will do what they say because they are cowards and refuse to fight for women’s rights over their own body. Even though I live in a blue state they’ll never see a dime from me ever again.

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44. If you have chosen to stop providing legal women’s prescriptions, I certainly hope that you will also stop providing men’s ED medication, in the spirit of equality.

    Bad move.

    I’m taking my business to RiteAid…

    as a Chicago native…I’m embarrassed, angry, disappointed, and disgusted by your choice to take away the choice of women.

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45. I will drive to another town to avoid shopping any of your stores

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46. Will not step foot in any of your stores since your CEO’s decision to bow down to right-wing pressure regarding prescribing mifepristone & therefore restricting the access to this often life-saving drug for women. Shame on him.

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47. I am very upset with your corporation. I just heard you will not supply women with legal drugs that help women can get the abortion pills in states that are pressuring you to stop. What about the people that are customers of yours that don’t share those pressure views and need assistance? Your company has no spine and are neglecting these customers. I will be taking a stand against your company and will no longer be a customer of yours. I will be on social media telling everyone I know to boycott your company. You do not deserve my money. I know you don’t care you are a big company and I am just one old man but you need to consider your actions to your own employees.

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48. I have NEVER called a Walgreens pharmacy and been on hold for less than an hour. My store is at 939 York Road in Towson Maryland and I’ve driven to the store, stood in line and got to the counter while still on hold. At present I’ve been on hold for an hour and why I called there were 3 customers on hold ahead of me. It’s egregiously disrespectful to make your customers wait like this when you know very well they’re calling for what is often life saving medicine. Im disgusted by Walgreens.

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49. my meds was thr before 1:00 to day,,I called @ 1:25,, was told I have to wate until after 3:00 to get thm,,I just missed a car wreck on the way home, ,thks to her ,@ pharmacy,,3hrs 25 minutes later,,way have to wate it only 30 pills,,other was already done it it’s 120 ,,pills,,Newton Iowa,,thn she hung up on me whn,,I call 1:25,,NOT VARY NICE @ ALL

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50. Stalking me for money
    I informed the DOJ
    I worked for Homeland Security and know what your companies have been doing to me for profit

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51. Photo Department at Fremont Decoto store is unreliable and always has broken machines. No email or communication when your order is delayed or can’t be completed. If you want something printed or book made, go to a different store.

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52. I have deep deep concerns with your pharmacy in Lincoln Park, Michigan. When calling on a prescription the wait time has been 3.5 hours waiting on hold for them to answer for them to hang up.

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53. There has to be something done about the pharmacy lines at the pharmacy that’s located on Lake Street in Addison Road and Addison, Illinois. Inside there was at least 15 people waiting in line outside eight cars. You need to get more staff to help so that people can get their prescriptions in a timely manner. This is ridiculous. This is going on for quite some time now and nothing being done about it and people can’t sit and wait two hours to get their meds. I don’t believe a company as big as yours doesn’t have the manpower to take care of their customers that alone can turn people away to go to other pharmacies.

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54. I transferred a prescription from CVS because I had issue after issue. I went to pick up my prescription a week ago and was told it was too early to come back. Ok came back a few days after the date they told me it was not ready said I needed to come back. Couldn’t get back that afternoon sent my husband the next evening they were closed!!!! They had closed at 4:30 are you serious. Went the next day they are closed again!!!! WTH. Even worse than CVS

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55. You closed a very nice Duane Reade on 98th and Columbus in NYC, and kept open the grungiest, worst run Walgreens ever at 700 Columbus ave. Long lines at the pharmacy, really disgusting infrastructure.

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56. How come I have been waiting for my Amatriptyline 50mg prescription number 39xxxxxxxx. Haven’t had it in stock for 2 weeks. They say we don’t have the name brand. That does not make sense I can take a generic or something capable? That’s fine. Only name brand I take is Nexium 40mg. Sooo discussed eth Rt59 Caton Farm Rd. Plainfield IL.
    Got only 5 days. Still waiting?

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57. My partner and I have an anniversary today. He’s having brain surgery on Thursday so I have been working days and hours and hours on a photo book of our time together to give him before his surgery. I have always been very happy with Walgreens as far as getting my photo gifts printed however today I have called seven stores in my area and not one of them can print this book for me. One of them can print but they don’t have the cover one of them has the cover but they can’t print I ask if I can get the cover to take to the store they could print it and they said no Someone from the store would have to come and pick it up which is absolutely absurd. I am so very disappointed in your service. If you cannot offer a service you should not be advertising it. I will never use your service again for any of my photo gifts And I’m so upset right now I may seriously transfer all of my prescriptions that I’ve been getting from Walgreens for the last 30-40 years. This is no way to run your photo business. If you can’t supply what you offer at any of the stores it would be different if one store had a problem but they all have the same problem apparently and I am in Houston so there’s a lot of stores.

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58. I just spent 50 min in the Walgreens Store on Twelve Bridges in Lincoln Ca after speaking to the pharmacy for a prescription that my Dr called in. I was told it would be about 30 min. After browsing the store & then sitting forever I decided to go get a coffee and come back. I went thru the drive thru this time as I’d already spent enough time waiting and the pharmacy told me again that they were behind and that it would be about 30 min.. I’d already gotten that story an hour ago. This is not the first time I’ve waited forever to get a prescription that should be easily pulled from the shelf and filled. What is wrong with this pharmacy?! This is unacceptable customer service.

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59. I came to pick up my son’s medicine for seizures they just said to me that they don’t have it in stock they have no protocol or any idea how to help me I feel so bad this medication is for seizures if my son misses a dose he will have seizures for sure the person that was helping me has no sympathy at all very bad experience today I felt helpless and sad I been crying

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60. What is happening? Our pharmacy was closed and transferred to Walgreens. Went for pick up and sign indicated pharmacy was closed…Your customer base has expanded, I wait in line for up to an hour with husband for his prescriptions. Now hours cut to M-F 10-7.

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61. I went to an on demand dr. Because I needed medication for a uti and acute bronchitis. I had my prescription sent to Walgreens because my other place was closed on the weekend. My dr. Visit was at 3:15. In which the Walgreens in Franklin was closed because of an hour change. However I went to Miamisburg and they stated they can not fill my prescription because Franklin had already filled it. How can someone fill a prescription when they are not even in? And now I am without much needed medication another day. Never use Walgreens again. I will take my business some place else.

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62. Since this pharmacy was changed from Rite-Aid to Walgreens, it has had terrible service. The employees are rude and don’t care if they have your business. I never get a courtesy call if there is a problem with a prescription. I live 35 minutes away so it is very inconvenient when I get there to pick up my medicine and find out there are issues. Both my daughters were on Accutane and they never had it even though I told them numerous times that we would be getting it there monthly. I never knew they didn’t have it until I showed up and was told they would have to order it. Yesterday, they couldn’t get my prescription to process with a coupon savings card and they rudely told me just to take my prescription somewhere else. I did and I will be moving all my business to the other pharmacy.

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63. Is our Walgreens in Hollister getting ready to close? No pharmacist. Been waiting weeks for scripts. Closed 3 days last week. If closing I need to know so I can find another pharmacy

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64. I wanted to bring to your attention the Walgreens in Verona NJ is an embarrassment. It’s run down, empty shelves, black mold on the ceiling in the pharmacy, trash all over outside and in the lobby. The store is falling apart and is the only convenient store and pharmacy in a upper middle class neighborhood. Please fix this store!

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65. Telephone audit necessary for calls placed to the pharmacy located 145 Street & Bradhurst Avenue NYC 212939-xxxx. Calls are placed & remain on hold until disconnected.

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66. I ordered a photo book and was given a date when it would be ready.
    On that date I received an email that my order was ready to be picked up.
    I went to the store and no one could find it. Then a “supervisor’ told me that the equipment necessary to make the book “had been out of service for the lst several weeks”
    This meant that it was notworking at the time I placed my order!
    I asked why then did I get an email telling me it was ready and to lpick it up.
    The response was that the automated emails have no connection to what is really happening.
    The attitude was “Wht do you expect when the machine isn’t working?”
    I wrote to both the local s and to corporate headquarters and received no response!
    I would expect at least an apology – I did take time out of my day to drive to the store and my book was not available in time for the birthday it was intended for.
    I do want an explnation

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67. I have call several times to talk to someone about my problem at Walgreens each time I was told I would receive a call back but nothing. My reference number is 910574xxxx.

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68. I had a store coupon from my mother when she went there and spent about $50 a week ago. The coupon said Save $7.00 off your next visit. You just had to spend $25 to use the coupon before it’s expires on 09/21/2022. So went on that day in Corpus Christi, TX. On Staples & Everhart. I had $30 worth. I put my reward # in and then I hand the clerk my coupon they gave my Mother a week ago. She told me that she couldn’t give me the $7.00 off my purchase today it would have to go on my reward card and I have a year to claim it. I said this is not what this store coupon say. She said I know it’s misleading the people’s. I said you don’t say and I walk out mad and didn’t purchase the items because what she told me I have to keep coming back to received and spend money to get a $7.00 off a store coupon they gave me before I get the discount. How did we get the coupon in the beginning from the last purchase we had made a week ago. Go to school for training Please.

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69. i would like to talk with management about a rude and dismissive pharmacy technician. i attempt to resolve with local management of backlick road in annandale va. i’ve been waiting for 20 minutes and no one has come out. still standing here.

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70. You should close your store at SPEEDWAY and craycroft in Tucson. I am very very UPSET at their services. I will no longer go to any of your stores as they have a VERY BAD RECORD OF NO PHARMACY SERVICE. I HAVE VERY SEVERE HEALTH PROBLEMS AND CAN NOT GET MY LIFE SCRIPTS WHEN I SO BADLY NEED THEM
    CLOSE THIS STORE N

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71. My prescription says 2x a day for glucose test & my doctor wrote 200 quantities it’s show on app too but the pharmacy gave me 100 only I cannot do 2x a day with that for 3 months

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72. I was just at the Walgreens CVS#15439 Cloquet MN
    I have gone to this place forever and just had the worst service in my whole life.
    My dentist called in and spoke with someone in the pharmacy at 3:38 today and put in a prescription for antibiotics
    I showed up at 4:30 and they said they didn’t get it.
    I had waited in line behind 9 people to be told they didn’t get it and it would be too late to fill it. An antibiotic!!! So I got in line behind 15 people and called the dentist and they called them back and were put on hold for over 15minutes. How convenient, they close at 5:00. Don’t answer then it will be too late when the error message as yours in the first place. So while I had the dentist in the line and they were still on hold I was speaking to the clerk. They pushed it through with a partial order cause they didn’t have enough to fill it. They treated me like I did wrong. I had said thank you right away but they apparently didn’t hear and snottily said “your welcome” I said I said thank you even kindly.
    So I got upset and said wow, corporate is gonna get a call on this one and a young gal spoke back and condescendingly said YUP?
    I don’t even know how to respond to this
    Make good or I’m going elsewhere.

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73. On Thursday, August 26, 2022 I was at the Walgreens store at 1191 Dixwell Ave., Hamden, CT where I fell in the parking lot. I stepped in a hole in the pavement and went down on my hands and knees landing on my right side. I have several bruises and a few minor scrapes on my hands, knees and right shoulder.

    I was on the job so after reporting this incident to the store manager, Cameron, I returned to work and reported my mishap to the Benefit’s Manager.

    When I spoke to your manager he took my information and told me he would fill out the proper forms and someone from corporate would call me. It has been 5 days and I have not heard from anyone.

    I went to the occupational clinic the following day. I missed a day of work and I’m now on light duty.

    I would like to talk to someone from you corporate office about this incident. Please have someone contact me at 203-631-xxxx.

    Betty Berger
    Regxxxx @yahoo.com

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74. Hi this is from customer. At Walgreens 9150 Skokie blvd, Store manager John and previous , assistant manger, were getting Lot of stuff from Walgreens , I suggest u guys to check cameras

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75. I went to Walgreens on Merrick and Central Valley stream NY. Young lady name Melissa was rude, unprofessional, disrespectful and arrogant. While discussing my medications. She walked away from me. I feel hurt and discriminated against. I need this matter to be address. Her behavior affected me mentally. Thanks

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76. Pharmacy closing early then listed hours with customers still in drive thru staff rude on phone when asked .

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77. I been with Walgreen for close to 40 years and I am very disappointed with the services at the 24 hour Walgreen in Olympia Field. Twice this year I have dropped off an prescription before going to work just to learn after work that is was not filled due to not having in stock and need to order. Each time I was told I would get a call when filled and never did. One prescription was never filled and I ‘m still waiting on the second. I asked if the staff could check with other Walgreens in the area but staff did not. I will shop around for a new pharmacy.

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78. Everyone that is employed at your store in Tapphannock Virginia should submit to a random drug test. A known fact there is a male cashier that sells and take drugs. He should be watched regarding befriending pharmacy staff.

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79. Walgreens customer service is bad, I have been on hold with the local pharmacy( Champlain, NY) for over 15 mins

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80. My pharmacist at the 1 Cowesett Ave. West Warwick,RI is the best there is. He goes above and beyond his duties all the time. I would always go there as long as he’s there. He definitely needs recognition. Thank you

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81. The system for the Walgreens on Greenwood and Glenview Road has been down for 9 days. When is the system going to be fixed. I understand that someone did come out but still down. I don’t carry alot of cash and use my credit card. Lucky I had enough money to get the items I needed.

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82. Hello, treating women as second class citizens regarding birth control is unacceptable. UNACCEPTABLE TREATMENT. If workers don’t like selling birth control, get another job. You need to act now and choose a side. Choose wisely and for what’s right. Hint.. it’s about women’s health. Not sex. Ministers and politicians are not doctors.

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83. Complaint about discrimination. Reference Saint Lucie west, Florida store,pharmacy drive thru section, in more than one ocation, techs name Leslie, very insulting, referring to my name and other information, while I’m picking up a prescription for my wife, I had a difficulty understanding,
    And instead of explaining, she is
    Ordering me to move my car out of then way, no prescription, I requested the pharmacy manager,
    Not available, so I refused, finally she threw the prescription on the drawer and screemed, GET Out OF THE
    WAY!!!!! You’re holding the line!!!!! I’ve never felt more humiliated in my life, I’m 85 years old, and I’ve always used Walgreens
    For my pharmacy needs. Do I have to change to Amazon after 70 years? I will go to the social media with this story, Thank you.,Saint Lucie
    West, Fl in Port Saint Lucie, Fl 34986

    To

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84. Your store in brownsboro rd in Louisville KY if supposed to be scheduled to be open until 12 midnight. The lights are on and the doors are open but the employees are sitting outside of the door telling customers that they are closed. I shop for door dash and this made me lose an order, also Walgreens and CVS are the only two ATMs that don’t cost me to get money out. I very upset and I hope the you review the tapes and have a discussion with your employees about keeping the store open until the scheduled time to close. Thank you for your time

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85. I went to take a COVID-19 test Thursday 7th….still haven’t received my results. I Call Sat. morning the 9th the lady couldn’t find my results. She tells me to come back after I get off the phone with her. I get there and can’t take the test because their systems were down and don’t know when they’ll be back up. Talk about an INCONVENIENCE AND POOR SERVICE WHEN YOU DON’T FEEL GOOD AT ALL.

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86. The manager in the pharmacy in Castleton, NY, on 7/8/2022 at 4:50 pm Friday would not listen to me when I said I did not get test strips. I did not swear. I raised my voice several times. I told her to give me the # that should be on my receipt and she refused and hung up on me.

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87. Every time a prescription is needed to be filled OR REfilled, I get a notice that there is an issue with my insurance. I started calling my insurance and insurance told me, ‘there is not an issue on our end’. It will take Walgreens 4 or 5 days to let me know my prescription is ready , AFTER insurance has told when it was filled.

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88. Walgreens has several problems and it starts at the top or corporate and they’re unethical response to age discrimination in the work place and to customer care.
    It’s a company that cares about profit over people.
    At store level area management,district management and store managers only care about looking good to corporate and nothing about staff. Young employees are only asked to be there and provide staff , older employees are required to pull the work load, at 67 years you are expected to make bails of boxes, hold down the store for six hours with 16-18 year olds (new hires )who know very little, run photo, catch customer service calls, ring up all alcohol sales,close store and all closing procedures,stock and train the new hires. You are told you or text the following day about how poorly the store looks. While counter parts at your same level are not held to the same expectations they are given 3-4 seasoned employees and not excepted to make bails because they don’t want too.

    Time off is given Store managers (because they shouldn’t give up holidays) or to those younger in high school or college and those with family for Holidays, not to grandparents or older people reason unknown but managers will come up with something a week before even if its untrue and it becomes come in or you are no longer needed.
    I’ll find a place that values dedicated,loyal, and responsible employees, I no longer need to be abused by Walgreens and their so called management even the higher management don’t care. Seniority means nothing to this company , they require everything from you with nothing in return.

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89. Many times when I go to pick up my prescriptions, the local Walgreens in Fort Collins on Prospect/College is “temporarily closed” or “closed early due to unforeseen circumstances.” I went Friday and today without luck and am now out of some of my meds and leaving for vacation on Thursday. Once a prescription reads as filled, my insurance doesn’t want to fill it at another Walgreens because it’s ‘too soon to fill.” I know there are staffing shortages but medications are literally life and death. It’s ridiculous and unethical!

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90. New
    Manager

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91. I am not going to go through this complaint again, I want to know what Walgreens is going to do about it.3 hours never got my husband’s medication, extreme poor service.

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92. I had download a five dollar off coupon (for purchases of $20 or more) which I had planned to use today, June 19. It was to be available this whole week. When I went to the store to pick up my medications, I was told the coupon was not in my Walgreens account. I did not have my phone with me to show to the guy at the counter that I had downloaded the coupon. I went ahead and got my medications without the ability to use that coupon. I am a senior citizen, and that five dollars off would’ve been a nice help! When I got home I checked my phone and sure enough it said that the coupon had been downloaded to my account! So tell me, what happened to that coupon? Why couldn’t I use it toward my purchase? My medications came to over $60, and it would’ve been very nice to be able to apply that five dollar coupon to my purchase. I am furious! I’d really like an explanation. Thank you!!!

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93. What’s going on with Walgreens pharmacy. They are closed more often than they are open. If you try to call, you’re on hold for 15 minutes. I’ve been trying to refill a prescription since last Friday, and still have t had any success in doing so, and now the pharmacy is temporarily closed.. they’re closed on the weekends, and now they are closing during the week. Many people rely on prescriptions to live and you they can’t fulfill the basic needs of their consumers. I will find another pharmacy that isn’t an unprofessionally run

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94. I had a prescription Field by my doctor and one of your employees released my prescription which was a narcotic and my blood pressure medicine and my heart medicine to a unauthorized person with not my ID and I was told to get a police report but my problem is how did they give my narcotics which was lortabs to a person without my signature or my ID that is causes for a felony charge and neglect by your employee this employee works at the Walgreens on Dickerson road 200 Maplewood Lane my name is Donna Valeria Downes I have tried calling the store and every time I asked to speak to the manager about my complaint she’s always on the phone that is not professional and I will be seeking legal help if I’m not compensated and handled in a professional way my number is 629 200-xxxx thank you and you have a blessed day !

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95. I had a confirmed 2:30 pm Covid booster vaccine appt today in Mashpee, MA – June 10. I drive from East Falmouth and gas is $5/gallon. 5 people were wirking in the pharmacy and said, “sorry no one is here today to do vaccines!” I showed the clerk my confirmed appointment number. I am very upset and wish to be compensated.

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96. Love you Walgreens but was unable to get my. Rewards today computer down??? Lost over $9 savings on my purchase and new $ 7 rewards disappointed! Ty

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97. The Oroville, CA mega store is SO SHORT STAFFED!!! Lots of people apply but never get call backs. There isn’t an on site Human Resources person. Walmart is the largest store in Oroville but we are being treated as if we don’t count – you need to get MORE STAFF in this store for a start.

    AND since summer is just around the corner – PLEASE make sure we have air conditioning this summer – last summer was pretty hot in the store. I understand that the temperaure is not regulated locally. So how do you kknow how hot it is getting?

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98. Walgreens Pharmacy inFranklon, Indiana is awful. They can not fill my prescriptions together at the same time, for over a year. Said it was fixed and next it was not. They have multiple days of pharmacy temporarily closed, system down. You can not get your prescription when you need it. I have pulled my prescriptions and took them to Meijer Pharmacy. So frustrating!!!

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99. Walgreens computer systems keep randomly refilling my prescriptions without my authorization. I have never been set up for automatic refills. I called Walgreens customer service number and they told me to call my local pharmacy. My local pharmacy said they could not help that I should call the Walgreens customer service number. In other words no one knows what’s going on and no one cares enough to do anything about it. These unauthorized random refills need to stop.

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100. I am a patient and my pharmacy is walgreens on highland in jonesboro ark I was told to come back in 1 hour and my meds will be ready that was 2pm goes back at 345pm lady tells me they still working on my prescription that I need real bad for pain tells its gonna be another 20mins come back again I live on the north end of town gas 549cents I can’t keep driving around town they are the slowest pharmacy in jonesboro and the rudest on highland only yall needs nicer workers at that window

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101. My scripts were ready, but not ran through my insurance. So I called the one at 333 Hunthighway and the pharmacy put me on hold for 20 min. To come back on and tell me it would be an hour. I asked why since mine was already filled just needed to be corrected and she replied there’s people ahead of me but yet my script was already filled. Last month this same thing happened and the lady corrected it while still talking to me. I explained that to this lady and she hung up on me. I’m pissed I’ve been using this pharmacy for along time and never been disrespected like this.

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102. This is going to be long, but no other way to do it. 2 or 3 mos. ago when I checked my supply of Alprazolam which I take for sleep, I was short about a week’s supply & ask if the pharmacy in Bethalto could have shorted me. They were indignant that they had not & in looking thru my meds, found a week’s supply I had put in daily dividers. (I take two 0.25 pills for sleep, as since I retired from 25 yrs. As a night shift ICU R.N. I’ve suffered from severe insomnia). I told them I had found the missing meds & apologized, but it didn’t end there.
     My Rx was dated the 13th or 15th of the month & one month I could not get out of my driveway because it was covered with a 1” layer of ice. I subsequently picked up the Rx on the 18th. The following month when I called in my Rx on the 13th or 15th, I was told “since you didn’t pick them up until the 18th last month, you can’t have them until the 18th this month”. And that has continued – bottle was dated the 13th in April, but the pharmacist delighted in telling me “but you can’t have them till the 18th.”If they check to see when every person with a controlled substance picks up their meds & changes future pick-up dates, that’s all they would get done. I have a brother in Mo. who has been a pharmacist for 45 yrs. and he laughed hysterically when I told him what they were doing & said “that’s BS”. Apparently you don’t want a vindictive pharmacist on your bad side. If I could find another pharmacy that takes my BC/BS, I would have already switched. I intend to go to a different Walgreens out of town just to not have to deal with your petty employees.

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103. The pharmacy on river rd store is all out of hand the wait over an hour and they never have my meds ready on time I keep running out it’s effecting my health I have 10 proscription filled there I never ever had them all at once even when I call all of them at once pls help thank you

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104. Green Mountain Walgreens in Lakewood, Co! The Corporate office does NOT care!! As long as the CEO and the owner get their millions and billions they do not care what happens to us! I had a guy in front of me almost hit me because he was mad at the pharmacy for taking 45 minutes to even acknowledge him! The pharmacy is closed a lot or you wait over an hour and half in the drive thru just to speak to someone as the store part is close and NO one answers the phone!! Do Not take your prescriptions to Walgreens! I can’t see Walgreens staying in business since everyone is leaving because Corporate does Not care to correct the issues instead they close stores during the pandemic!

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105. Do Not go to Walgreens they are so understaffed that I waited in the drive thru for an hour and half for my prescription as the Store access was closed, everyone had to wait in the drive thru!! Walgreens is supposed to be known for filling RX! But now! Forget it! They closed 5 stores in my area during the pandemic which is why the ones left open are struggling!

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106. I have shopped at Walgreens for 20 years and made it my pharmacy and when I moved to town after shopping at my old pharmacy for 8 years in Mt Pleasant. s C. The new Walgreens on Old Town Dr has been horrible with pharmacist Caley Waller. She refused to fill my prescription more than 3 times and has violated my privacy rights on a weekly or monthly basics, her mean and unprofessionally coments to me and repeatedly talked about me to other pharmacies and to any different Dr gives me a prescription she has to have hours to make phone calls to the Dr. The Dr from the hospital is not my primary Dr and i have an orthopedic Dr and a neurologist and my primary Dr. She has no right to hold me up and be really mean and investigate every prescription I get. This is not over I am going to talk to an Attorney about my privacy being violated. My name is Patricia Dangerfield ?# 84371xxxxx.

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107. I put in my prescription for my Libra2 5/11 and tried to pick it up today 5/13 and was told that it was not ready. I asked why since it had been submitted 2 days ago and I never received a call notification stating it was not ready.
     I have been with this location for over 13 years and never have had this difficult trying to get a prescription. I am on my way out of town and now I am delayed this does not make any sense. Now I have to find another drug store ugh!

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108. I have been with Walgreens for many many years and loved it, but now it is awful I can not get my prescriptions filled on time and several employees are very rude! If something does not get done I am sure your company is losing a lot of customers. Franklin,In 46131

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     1. Walgreens in jonesboro ark on highland are so rude and disrespectful they needs to close down and keep the one on stadium Blvd they are professional and very nice to the customers

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     2. I’ve had the same problem with rude customer service reps on the toll-free number that even hang up if they don’t know how to solve a problem. My local pharmacy is very nice and they provide good service.

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109. The Walgreens located in Washington Ave., Bergenfield, NJ 201-384-4447
     complaint #1 – horrible customer service; long hold wait time on the phone over 17 min today. Very busy pharmacy and short-staff – long wait to pick pick up meds and no one is answering the calls. staff would pick up and place it back onhold without saying anything on the phone. I was put on hold 5 times
     complaint #2 – NJ PAAD – not always on file. always have to remind the tech to bill NJ PAAD as a secondary payer to minimize copays.

     I like to call first to make sure that the medications are in process and to get the time it would be ready for pick up. If I don’t call ahead, when I get to the store there is always an issue – either its not done yet and I have to wait at the store or there is a discrepancy with the medication itself.

     My mom is Rosita Sanders DOB 4/16/1944 for your reference

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110. I am really disappointed in the Walgreens Pharmacy in New Castle, IN.
     I can’t believe you would shut it down even temporarily.
     I called my husband’s prescription into One of the stores in Anderson, IN and it said it would be ready to pickup the next day after 11:00 am. Which is today.
     We get there and the Pharmacy isn’t even open on Saturday, so I called the other store and they said they could fill it for us.
     What about people who would have had no way out of town.
     I have a question, HOW LONG IS THE NEW CASTLE, IN PHARMACY GOING TO BE CLOSED??
     Because if it’s very long I’m transferring my prescriptions somewhere else.
     We get there

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111. I have been at the East Cobb Shallowford Rd Walgreens for over 22 yrs doing a ton of business and wow and the changes that are happening it is as if the afroamerican pharmacist and techs are playing their “power car” I am white, they are not about to help me w/my prescriptions but will go as far to recommend a competitor for me to use? Really Corporate is training these pharmacists and techs don’t give these white folk any help but do turn them away. This seem a tad different than the CEO that got hired and wanted to work on diversity. Got your job cut out for you at the Walgreens store at Shallowford /sandy Plains intersection in Georgia. It seems every time I go they want to cause problems w/my medicines and end up suggestion go find it at another pharmacy. Really you are running your patients off then instead of listening to your customers and help the customer order the correct manufacturer that works with their system. I hear the CEO is big in diversity. she needs to get a hold of this store, this store is mostly blacks and they hate white customers. I feel it every phone call. Being deversity doesn’t mean one side wins it mean we were together for the good of the customer and everyone be nice while working together. But we got a RULY Black HEAD PHarmacist I just call it like it is, I a white and she has it in for me. Can the Ceo read this and speak to this store. THank you! I have been coming to this store for over 22 yrs a ton of business and constantly told to leave this store and go elsewear. MY husband worked in Corporate America a long time CEO of Jerzees for Russell Corp with Wal-mart as his biggest customer not even then in those day did I hear the racial problems. But this CEO seems to want to get it fixed, trust me it starts not w/you or me but an us. AND the You can’t come in w/a chip on your shoulder and a made up mind I will not help the white woman I am black I will show her what meds she will get. It is awlful at the store yes, let’s call learned racism. It needs to be address, But this new CEO of walgreens you can tell, yep she is pulling her race card. Drop it with the race card. We are all people. no one needs to be treated any differently based on skin color, white or black. So give us white customers some slack. The employees are mostly black and try to make it real hard on their white customers. A lot of these employees sound high/like they are taking drugs. I really wished if the CEO cared about this diversity and wanting to make a change, come to this store one day and see the disaster this store is.

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112. I wanted to let whom ever isin charge the the pharmacies how great the service was at several locations was this past week.My pharmacy Palatine (04355)did not have the medication we needed so Des plaines(05711) was able to fill my husband’s and (Lake Zurich)04464) was able to mine. All the pharmacies personal were so very attentive and helpful. In Lake Zurich the pharmacist explained the dosage because of my health issues. They all do a fantastic job and should be commended. These days people are not thanked enough. We use your service in Florida as well. We are loyal customers. Thank you. God bless.

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113. Today. April 29th is the fourth time this month my local Walgreens Pharmacy has failed to have my prescriptions ready. In spite of putting all of my medications on Automatic Refill, I have had to call the pharmacy and request refills. This has resulted in me being without my medication(s) at times. The person third person I spoke to today told me that the medication I requested was not on Auto Refill. I have requested Auto Refill for all of my prescriptions several times. I was also told that the prescription needed to be authorized by my doctor and even if it was on Auto Refill they had to wait for the doctor’s OK. I have had Auto Refill service for my prescriptions not only at Walgreens but also at my previous pharmacy and never had this problem before.
     Also, the pharmacy is now closed Saturday and Sunday which is very inconvenient. I am diabetic and take medication to control my blood pressure. My health is very important and I have worked hard to keep healthy. Walgreens is certainly not helping!

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114. Walgreens in Banning California I have a complaint about the phone system for about a month and a 1/2 it’s not working it’s working and they will hang up on you.. When getting your medication as a walking you have to wait.. The long lines because they say that they’re computers are down And they never have your medication ready the next day have to wait about 2 to 3 days to get your medication that’s not right something needs to be done please have someone check out their computer system or hire some type of IT company to fix their computer problem and phone problems

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115. I’ve made 3 attempts to pick up a prescription. 1st time, new puppy in the car, drive thru was broken. 2nd time, drive thru still broken, started to go inside, but found out pharmacy closed down due to a family emergency and no back up. 3rd try, drive thru still broken, went inside, had 9 people ahead of me in line, but couldn’t stay b/c I had a doctor’s appt. 4th try, I went into my account online to opt for delivery, not available. This store needs help!

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116. Give coupons to guests and let you RUDE staff – whom is your manager “Linda” & co-worker “Anna” humiliate customers by telling them they can’t read- when clearly she didn’t scan the coupon to my rewards YESTERDAY when we shopped Walgreens- as when we are in our home town this IS my go to store! Bet I find another store to spend my money during the rest of my vacation in Naples if I have to drive 30 minutes – I WILL! Thanks LINDA and god bless your 20 years….. I will pray for you!!!

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117. Pharmacy needs to be investigated. I’ve been a customer for 10+ years. I’ll just keep it simple. Store is excellent. Pharmacy is dangerous. Dangerous, not just bad. 29485 SC

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118. I am 75 with bad knees,every time lately I go to Walgreens in Latonia Ky. the drivethru is closed.So today I needed this medicine went inside to find the Pharmacy closed for the whole day. Is it to much to ask to ask to put a sign. Krogers is across the street,I will give them a try.

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119. Ok what I have to say you might want to check on this new pharmacist her name is Julie and she said she’s a pharmacist manager my wife has been taking a certain medication and she’s been taking it because all of the other medication she takes make her heavy and she made a lot of trouble for my wife when all these people doctors knew about the medicine she was on and this lady overrode the doctor and made it so there’s problems this happened in Washington Township Turnersville at your Walgreens site it’s on Egg Harbor Road endgame town. And the next people that I talk to will be in a attorney. It’s almost like this lady is coming in and trying to make a name for herself because she’s new the seats be straightened out you might not like what’s going to happen next I also write reviews for Google and I have over 300,000 people who follow me and when the word gets out that you’re hiring people you think they’re not touchable you might want to get it straightened out before I go nuts.

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120. Walgreens in Bristol TN on West state street the address is 2412 was supposed to call my medicine came in it is for seizure and they refused to call me carelessness and I decided to go to another pharmacy because of the carelessness I could have died with out my medicine and I’m thinking about sueing Walgreens because of the carelessness they do there My phone number is 276 821 xxxx you might have to dial the 1in front of the area code and they have my phone number on file there

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121. I use the Walgreens in Wareham Ma. on Marion Road.the people who woek in the Pharmacy Department need to be retrained.They have NO Customer Service skills or they really are unhappy with their job or there just really unhappy people.No Manager on site so please relay this to the Manager. Iwont go into all the details but having been in the Customer Service field for 25 years I know how to respect the Customer . Thankyou in advance to address this issue .

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122. So let me just preface this by saying, this particular pharmacy is notorious for having completely awful service. I just recently moved and I live minutes away. I used to fill my scripts there but quit because of how awful this walgreens is, but because I recently moved, I figured what the heck its been years I am sure they have different staff and I told my doctor this is my PRIMARY pharmacy and I wont even be able to change it now for another year. I never even want to look at this pharmacy again after tonight but I have no choice. SO, tonight I had to pick up my prescription. I called first thing in the morning to get it filled, it took ALL day before I got the automated call/text my script was ready. Now knowing how this walgreens operates, and knowing that they are notorious for changing their hours on a whim; I even CALLED before I got there. I was in the drive thru at 6:35, they just changed their hours this week to now closing at 7:00. So I wait, and wait and wait, until finally I get to the window. I look in and see about 5-7 employees, including a pharmacist, look over at me all talk to each other, then continue to TURN OFF THE LIGHTS and walk out of the pharmacy. At this point it was 7:04.. I immediately started knocking and pressing the call button and they all blatantly IGNORED ME. There were 2 other cars behind me who were also honking and yelling how MESSED UP this was cause they knew we were waiting over 20-30 minutes! Well I pull out to the front of the store where I see them DUCKING THEIR HEADS and running to their cars!! CAUSE THEY KNOW WHAT THEY ARE DOING IS WRONG!! I managed to catch one who told me the pharmacy closes at 7, I told her I’ve been here since 6:30 and called ahead and she answers me “well i am off the clock and dont have anything else to say about this” and jumps in her car.. the pharmacist hears this conversation and just jumps in the car and pulls off.. At this point my face is hot and I am seeing red. You see I was completely out of my medication I neeeeeded MY medication that was relayed to them when I called!! I ran in and spoke to store manager but there was nothing that could be done. I have never ever been so disrespected in my life, they didn’t even have the decency to say anything to me, they literally just ran off like COWARDS. I’d have more respect for them if they said ” you” to my face..which is essentially what they did. I will not rest till I know this has been handled..

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     1. Keep at it! That is atrocious.

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123. Having lots of disappointments with lack of customer service at Local stores …. Drive through is shut down, parking lot is full cause people gave to go in …. Let’s get past all this neglect!!!’

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124. The Walmart in Eaton Maryland often close the drive through window for prescription pick up this makes it difficult for handicap people, and they have made a practice in doing this I,m fed up with this, what about you.

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125. No me quieren pasar los cupones de cetapil y Dove porque el cupon dice compra uno y otro gratis

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126. OMG!!! This website for complaints to the Walgreens Headquarters is impossible. It won’t let me proceed with my complaint until my phone number is put in without spaces but the box defaults to dashes which you can’t correct. Then it asks for the store and when you hit store locator, it takes you to the store but with no way to enter them on the website that you just LOST because you clicked on the box that said store locator. This is ridiculous! I was trying to complain that my doctor can’t get through to the pharmacy to call in a script. When I called the store – not the pharmacy – the lady said that the doctor should have the email to use for that purpose. And yet, she couldn’t tell me how the doctor should get the email address. I am a health care provider who will no longer refer my patients to Walgreens. And I will not shop there again!

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127. OMG the absolute worst hold time for pharmacy and they don’t fill the prescriptions that have been called in Have been on hold one hour. Have called corportate to complain. RIDICULOUS

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128. To whom this may concern, I have not a single complaint about the wonderful store and products that you offer and the beautiful employees that so delightfully represent the mission of Walgreens! However it is deplorable that these employees, and I mean from Colorado all the way into through Tennessee and now North Carolina or still required to wear these masks. And I’ve done my own little survey with them asking them and the majority of them say that yes I would like if they were to remove these mask mandates now there are a few, which I respect and so do the other employees that feel comfortable wearing the masks! I choose not to wear one and get along well with those that want to however that should be a personal choice and if the covid policies of ambiguity continue to exist or country will never recover back to the freedom loving nation that we have enjoyed for the past 260 some odd years. Now I use my son’s phone number for my discounts which is 719-433-xxxx and my phone number is 719-510-xxxx my name is Jeff Rice and look forward to hearing from you or you can email me at jeffmnxxxx @gmail.com
     Yours truly,
     retired Sergeant first class, US army, disabled veteran and patron of Walgreens!
     Jeffrey D Rice

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129. Everything was fine this new manager came in cutting hours and changing shifts. The thing is he let the teenager who do no work and talk on they phones all day or hide keep the morning shifts because he said they are students . They need to get the am hours. People like me who is disable and work none stuff doing the work of three people never hide or be on phone. I was goven the option to either take night shift or leave. Very racist . ILLINOIS. If these so called manager a d supervisiours take the time to look on the video they will see who actually do the work vs those who don’t especially on Saturday and Sunday. They either pretend to be working or go hiding but me who stock all day money stuff plus operate the register is told to stock. The new manager laugh and talk to white workers they whisper and look at me crazy when I come around. I. Giving no days next week. Boy this world is backwards. Please look on cameras the days im in especially look on Saturday and Sunday and ask your self would I be the one you give less days to and give the teenagers and those who pretends to working days and hours. Only people I see really working here are the supervisours and managers and people with disability and seniors

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130. Walgreens lies over and over again they say anything to get you off the phone while doing nothing? Any of the numbers are always busy with other customers AKA complaints ! Top people are cowards to speak to a customer that has a complaints! Congress needs to do something about this as its causing health problems not getting your medication ! When will a politician notice it is an election year ?

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131. Walgreens at 3100 North Main Street in Las Cruces, New Mexico has mostly good employees. However, the Managers there say they have no control to follow US Federal Disability enactments. Also, they are afraid to loose their job to report the problem of no Disability line in their Business. From my years I can understand their point. Over 2 TWO years ago I reported the problems at this store with a phone Person stating he was the General Manager at Walgreens Corp. HQ’s. He was to get back to me. But He never did. Their employee answering calls, did not know the General Mgr. so, I do not know who works for WHO there. I again called again last week when I got out of the hospital from treatment and, they had two (2) lines of 10 cars each outside. So, I went inside and got in a line there of 10-12 people there. There are only 3 (three0 checkout lines at the Farmacy and 1 (one) checkout employee. Sometimes there are Two-3 but, ehen there are, it only takes 2 of them to operate one register. What training Walgreens has there.?
     The CEO refuses to take calls or, instructs the employees not to forward calls. I recall about Three (3) years ago when about Four (4) suits from the Corporation was here to visit and employees was jumping. There was a “FULL” employee presents that day. But, The next day was back to the Norm. Again, my complaint of a week ago has been ignored or, not replyed to as the lady stated. Again today I went to pick up medications that the doctor ordered. The two (2) lines mounted to 20 cars in the out side and, 8 (eight) folks in line. ONE employee at the Pharmacy check line. Since Walgreens has the Government Contract and, I cannot use CVS without Paying full price that would cost as much or more than my disability income, what am I to do? I will forward this mater the the US Congress that approves Walgreens Pharmacy by contract. Any others out there in the US, I’d like to hear from you. Maybe the CEO is looking for number’s not, just one disabled person complaining. I am pretty “sure” that this is not the only Walgreens with this kind of problem. I THANK THE CEO for ATTENTION too this matter..

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     1. Well Sgt Mullins I thought I was the only person with the same complaints!! I will never walk into a Walgreen’s again for anything! The pharmacy operates the same way and the pharmist even hung up on me. The ceo is vastly overpaid , I will check into the government contract situation and write to every elected official who has anything to do with thes “contracts” Maybe they should investigate their fellow elected officials to see how and why such contracts even exist. You should NEVER have to go where you do not care to go. Sounds like a little under the table deal to me.

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132. Is it a new company policy worldwide that drive-through windows are exclusively for people doing Covid testing ?
     I have been told on two occasions at the Walgreens on Monmouth Road in Long branch New Jersey, that I had to come in to fill or pick up my prescriptions. I have a disability and I am also immune compromised so for me to try to walk in on crutches to the pharmacy & be exposed to others, is quite an inconvenience, let alone putting my health in jeopardy because the staff doesn’t want to come to the window. This is completely unacceptable!!

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133. Terrible service by pharmacist at the Walgreens in Myrtle Beach, SC on 79th Ave! I tried to get my prescription filled 3 times but because this pharmacy does not open on Sat or Sunday, I had to wait until Monday, after asking them to have it ready first thing Monday! When I arrived, I was told I didn’t have a refill for my Synthroid! I’m was crazy and yes I was very upset! First of all, pharmacies should not be closed two weekend days in a row! I’m very upset with the attitudes and service at Walgreens!

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134. Please corporate office quit calling me telling me prescriptions are ready!!!. I can’t pick them up, because they are closed most of the time!!!!

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135. Walgreens pharmacies in the Westminster/Arvada, CO have go e from 4-5 down to 1 in quality in the last 6 months. One closed on weekends making it impossible for me to get necessary meds. I transferred to another that now closes without notice on weekends and weekdays. You can’t get your calls answered ever. They may gi to a help center that sends them back to local store. I had pain meds locked in for days. I am furious. I know times are tough, but this is unacceptable, dangerous, and painful. Drive thrus are closed too. And, all other customers in a line when finally open scream the same things. There are 4-5 Walgreens within 2 miles of my house. Close 3 of them and fully staff one for 24 hours!

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136. We ordered pictures from store 9591 which were for a funeral. The order was to be ready on the 27. No one called and told us they were out of paper. I want satisfaction

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137. I was in Walgreens in my home town of Cheboygan Michigan and I was so disappointed in the cleanliness of the store…every where I look standing in line at the pharmacy. The floors haven’t been properly vacuumed it seems months!! Behind the counter of the pharmacy “Everything” had a very thick layer of gray dust. Discussing when you think about a pharmacy that filthy. I dont want to get my (anything) in a place that cant even dust and clean like people are suppose to,They must not have to much pride in the place they work to let it go this bad. I should have broke out my camera and took pictures. I will go back in there in a month and see if the nasty is still there.
     Im so ashamed to call it my pharmacy to be quite honest.

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138. I am so upset with Walgreens. I had rite-aid for many years and had no problem. Then you closed the rite-aids here and automatically transferred me to Walgreens in university drive and I have had nothing but problems. I am 84 years old and have very bad knees so I elect to use the drive through. I have sat in the drive through as much as 20 to 30 minutes. I have driven away numerous times and come back another time only go through the same thing. I honestly watched through the window as one girl typed a prescription in and finally says she will be with me In a minute. I had already gotten a message that the prescription was ready but, guess what? She couldn’t find it. I finally did get it after several minutes and she said “I apologize”. I said don’t apologize to me apologize to the people in line behind me. During this pandemic they have been and are doing tests through the drive through while people wait in line to pick up prescriptions, including me. This is unacceptable. I have also been rude to in the window. I have planned to complain for over a year now but today was the last straw. My doctor called in a prescription at about 11:30 am. I called about 2 hours later and was told it wasn’t ready to call back in about an hour. My grandson went to pick it up at about 4pm and it’s not ready! He finally gets it about 5pm and he other appointments. This was for a UTI and not a life or death but I hope you never have one. I will be changing pharmacies in the real near future. This is totally unacceptable with a company as big as Walgreens. You need to do undercover boss!

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139. I bought a Ebay gift card for $150 at Walgreens in Union, Mo. And I went to use it and it had already been used! How’d I get a already used gift card!!

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140. Western Union in Walgreens Hartford Connecticut on Washington Street never wants to give pick up

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141. Walgreens in champaign on Springfield ave is the worst pharmacy ive ever been to i will be changing to different pharmacy. The techs are very rude and lazy who ever runs that store should fire them!!!

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142. The young lady at the ricter rd Walgreens is very rude and keeps on hanging up on people something should be done about this please call me at 414213xxxx for more information thank you

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143. I called the current Walgreens where I am getting my booster the pharmacist said over the that they would give me another card to replace the one I misplaced but I do have a picture of it. The pharmacist at store #6026 refused to give me another and was RUDE 11/16/2021 5:37pmArizona time

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144. Walgreens built a new store and the phones are down all the time and they are understaffed. They bought this business from Rite Aid and the service is the worst lve ever seen. The pharmacy needs more help you idiots. Plus no stock .

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145. CREDIT MANAGEMENT ACCT 15250068
     800-859-7435 I called yesterday about this company stated I owe you all $64.16 Alex in billing stated I do not I want a confirm document from you all about this ASAP. Please contact Credit Management at 800-859-7435. They also wanted Alex to call Client Services Only at 800-377-7725

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146. Your Walgreens in Knoxville, TN Asheville Highway has the rudest and most arrogant pharmacist I have ever had to deal with! As soon as open enrollment is open I will pay extra just to change back to CVS for my medicinal needs!

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147. Rich the manager is telling me he can not pull my scripts from rite aid and I am on life sustaining medice and he is being very rude.

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148. The Walgreens in North Oaks Minnesota has the dirtiest appearance of any Walgreens we have ever shopped. We have lived near it for seven years. The entranceway is absolutely filthy. We have talked to the manager on numerous occasions and this never improves. The carpeting is worn down to the floor!! Years ago I talk to the manager and in seven years disappearance has just gotten worse and worse.
     The interior of this store is a complete eyesore. I don’t believe the entryway has been vacuumed or swept in years! The rest of the businesses keep up their interior appearance. Walgreens does not!!!

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149. just spent 35 min. trying to renfill 1 Rx. There was a long intro re boosters. I then choose “refill” and was asked for my d.o.b. Then the recording listed every Rx and dosage I have ever filled at the local store and was instructed to say “fill” or “skip” after each. Then transferred to store- long wait

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150. I’ve been with Walgreens for 25 years. Now Several times this year y’all have run out of my medication. I called last night to make sure it was in stock and the girl said yes but today it couldn’t be filled because yall ran out. That’s unacceptable. Some meds you can’t just stop taking. Your manager at Walgreens on main st. Summerville SC needs better training.

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151. I always have problems with the location in Clovis, Ca. The last five visits they have managed to make numerous mistakes, my prescription isn’t ready. I am very frustrated with them.

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152. I am unable to get the vaccine info on the Excelsior pass. I have called your help desk a number of times. I even went back to your store where I received the vaccine 2/14/2021 & 3/14/2021 at Utica Ave. Brooklyn, NY and still nothing was corrected. Checked with them and info was correct. Maybe it wasn’t submitted to the proper authority. I await word from you on your investigation. Thank you

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153. I had an appointment for my son @ Walgreens on July 21,2021 here in Alabama, Saraland, Al. We arrived 30mins for his Covid-19 shot like we were instructed. He didn’t receive the shot due to his insurance card wasn’t up to date! Even though the vaccination is free, Walgreens never should’ve turn him away, and I contacted Headquarters, and I was told they would contact me within two days, never heard from them! And my complaint wasn’t about the insurance issue, he had an appointment, and a WHITE Female came in about five minutes after our arrival, and she stated she was there to take the vaccination but I don’t have an appointment, she was immediately give paperwork to fill out, and he was never given one, and we continue to sit there waiting, and never did he was even given paperwork or even a vaccination, she had immediately gotten her’s and we sat there for about an hour and ten minutes. So I feel that we were discriminated against! Walgreens @ hwy 43 & Shelton Beach Rd, Saraland , Al. As of today July 29, 2021, still haven’t heard from Walgreens headquarters.

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     1. Rude pharmacist everywhere with Walgreens I won’t be back

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154. Please lock everything up including make up. Last time I entered some people steal most of make up and hand sanitizers and masks at Walgreens on San Bruno Avenue in San Francisco. WE LOVE OUR WALGREENS WE DON’T WANT IT TO DISAPPEAR DUE TO THIEVES!!?????. This Walgreens is our bread and water my family has always needed something from Walgreens from my mom, to my auntie and her husband and my 2 children now adults one in Army, and the other in Marines. My husband and I will always need Walgreens my family grew up with all your products. Your prices are awesome and all the workers there are all professionals, kind and friendly. I worry that the thieves will hurt the clerks who tell them to stop stealing especially a group of black teenagers might hurt our clerks at our Walgreens her at San Bruno Avenue in San Francisco. Please, please I want yo make suggestions just to lock everything up that way it’s controlled. Hoping for your kind consideration. Thank you corporate office. Please take care.

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155. My complaint is about the pharmacist @ Walgreens on Peachtree Blvd in Chamblee, Ga. 30341

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156. hello, I am having continual trouble with disrespect and no customer service from Cotati Walgreens Pharmacy in the last two days I’ve been yelled at buy a technician and the pharmacist today and I would like a call back please my name is Kelly Myerson 707-971-0392

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157. Get rid of the mask mandate for your employees we are losing people right and left and we can’t breathe anymore

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158. I have been a life long customer at Walgreens. On Tuesday my wife was released from a local re-hab facility. I was given two prescriptions which I wanted to have filled at the Walgreens on Applegarth Rd. In Monroe. The tech informed the person who wrote the script was not on the state authorized list. I explained my dilemma that I needed to have scripts filled that evening. I was told they couldn’t help me. I asked could the call the facility but they refused. I asked to speak to the manager, I was she left for the day. At that point I was totally frustrated. I then asked for the store manager that’s when a woman by the name of Dawn Luhrs introduced herself as the operations manager. I asked her to please call the facility and she refused. I went down the street and had the prescriptions filled within a half hour. Valerie the pharmacist manager called me to apologize.

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159. Recd recent bill for test strips have been thru constant problem attaining them with doctor have been customer for over thirty years sick of your decaying services of product availability phone notices telling location and hours which I already know price of strips too very high can buy no hassle on amazon I don’t think I will continue to use your services your local pharmacy teams have been the only reason I have allowed your bogus corporate philosophy to abuse us your published phone numbers are also bogus or fire walls to protect you from the publ

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160. I am extremely upset with 1 of your locations. If you want me to trust you for another 100 something years I suggest someone who honestly cares about their customers ,which is why ALL OF YOU have jobs , better call me.

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161. Hello my name is Catherine and I want to call in a complaint on Mr. Riggins and Mrs Stephanie about my visit at Walgreens about 15 minutes ago Ms Stephanie got ready to check me out and she seem like she fine fault because I was a couponer, so she went to tell me I couldn’t use but 1 coupon and I told her she can use 2 a like in the same transaction. So she went on and on about she can’t use but one coupon and I told her to read it again. So she called her manager when I got ready to do the my second order so I have found some cups for 1.19 that was on clearance. So they went back there and told came back and told me that the the one 119 sign was way over and it was not it was right up under the cups that I got four of them and they would not sell them to me and they made a big issue in the store in the front of the store about those cups so I just left them and then the Mr riggin told me that he would do this for me he will sell me one for one for 119 and I told him no that I will call corporate he said what do that so I’m just calling making a complaint of Walgreens I am called I am calling to make a complaint on them , because they was not courtesy to a customer and I did not like the way they handled me. Because I love shopping at Walgreens and I will not visit this store again store number 311.Thank you so much for addressing this matter.my # is 352693xxxx

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162. facebook.com/watch/?v=449205829473764

     You need to see this video if you don’t get your managers in line at the stores are going to cost you millions in lawsuits

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163. Just decided to change from Walgreens to CVS!’ Because of the following reason. 1. Have to wait on
     Line forever… then you just have to
     Give up! Time for a new company
     To take over that will make Customers number ONE and their priority to make that happen!

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164. I will like to put a complaint on a Walgreens in Florida city fl they are not giving rain checks for items they do not have that are on sale in the weekly ad I understand for a special product that will be a sale of the week they cannot but for other sales they can and they refuse to do it they make up their own rules can you please fix this issue thank you

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165. Trying to renew temazepam 30 mg from your fruitville store in Sarasota,fl since mar. 22 They say its not available

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166. The Walgreens I was just at we have been with for three years now. In November my daughter was prescribed citirizine liquid. The pharmacy told me I was getting the full month supply, but that was not true. The pharmacy was only giving me a partial because the full amount would need a prior authorization. I was never informed of this. The prior authorization was finally put through. The day I went to pick up the system was having issues so they gave me an emergency 3 day amount. Later that day I got the notification that the script was filled. I was not able to come back out, I had waited an hour then for them to figure the situation out and needed to sleep before work. I work two jobs. I am not able to come often. Apparently the script was put back. I was told today to wait 35 minutes and they will refill it. I waited. They then said they can’t fill it because of the insurance. It will go through on the 9th. So I said that we will be fine with an emergency supply as long as it will actually be ready on the 9th. Because I had already waited an hour again today. Apparently they couldn’t give me one (I assume because they gave me one last time). I do not understand why they could not call the insurance. They kept saying it’s not them it’s the insurance, but the insurance had already put through the prior authorization and confirmed it to be able to be picked up “early”. My daughter does NOT take pills. We have been working trying to get her to take them. She NEEDS the liquid, but the pharmacy couldn’t give us anything. After I waited so long that we were then late to my daughters appointment. This is absolutely ridiculous. I don’t think I will ever use Walgreens again as my pharmacy nor shop there. I will also make sure none of my extended family supports the company either. This is just insane. I would like something to be done about this. It has wasted too much of my time. And for the pharmacy themself to not be able to talk to me, only the tech. This is just insane I have never been more frustrated with a pharmacy before. My phone number is 6098474133. I would like to be sent an email or called and notified as to what’s gokng on with this. I did try and speak to a person but it automatically went to a machine that is supposedly going to call me back. This was at the Walgreens at 1211 Bristol oxford valley rd.

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167. Complaint regarding your new policy when purchasing wine everyone must show their licenses anyone 25 or under should be. But not senior citizens I am 77 ridiculous resent it I have glass of wine with dinner have been buying wine at Walgreens in Arcadia Florida for a number of years now I purchase my wine at Walmart no carding you will be losing business. I know I am not the only customer that feels this way.

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168. My wife and 4 kids have been a loyal coustomer with a Walgreens pharmacy for 26 years in Jensen Bch., Florida. I called the pharmacy and explained that a script I needed filling is $65.00 per pill, but I could purchase it in Canada for $5.00 per pill. The pharmasist told me to get the fax and phone # from the company and they would help me. 3 days go by and I contact the company and they tell me that Walgreens refuses to e-mail or fax my script. I contacted the Walgreeens here and was told 1.) that walgreens would not send scripts out of the country, 2) would not fax or E mail a sript to another company, needed to be a a script, I was amazed that I would get such resistance from their pharmasist since I ordered the same script from the same pharmacy just 90 days ago without any issues. Contacted customer service regionally and their Corp. office and got the impression my business did not matter to them and received no satisfaction.Guess what CVS has a store less than 1/4 mile down the street. There is a good reason they are the nations largest I guess. The store would allow me to take my business some where else than take 30 seconds and forward my e mail.

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     1. I take a statin which is not available in generic in the US. My doctor gave me a script & I order it myself from a pharmacy in Canada. The brand named drug runs $1,000 for 90 pills. The generic which comes from India is $64.99 for 100 pills.

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169. I have been shopping at this same location when it was a eckerds then a rite aid now a Walgreens in the pharmacy they do not have enough help , two people in the drug department I have never I mean never had a problem before and it’s not the people you have working there they are real helpful but y’all need more help in that section or me and my family and friends can go to the cvs up the street
     The store in on Main Street in South Congaree South Carolina

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170. Why can’t I get through to my Walgreens that Medicare is my primary insurance? I have contacted coordination of benefits 6 times since September. I never have a problem with any of my doctor appointments. Why does this only happen at Walgreens? I have 25 active prescriptions with Walgreens, do you want me to go to another pharmacy?

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171. Went into u r store in troy,al & saw coke on sale 3/$10 with online coupons. There no coupons to be found. When I asked d store about the coupon they said I had to contact corporate so that is what I am doing. I put d cokes back since there was no coupon as advertised. Where can I find d $2 off coupon

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172. On September 29 2018 I was verbally harassed not once, twice but more than several times by Walgreens manager at store #4680 located at 3rd/ Market St. San Francisco Calif. The manager accused me of verbal sexual harassment when I met with old friend. All I said was nice to see you again Nice haircut.Then the manager said, don’t why you even talk to ladies you”re kind of person who will never get a lady.Then he said by the way look at your cheap peach fuzzof moustache! Then as I was leaving he yelled why don’t you sxxx xx xxxx? I contacted manager who fired him I called Corporate who referred me to C/Relations. But when I called them I was on phone for b out 30 min. But my concern wasn’t addressed due to person refused to seek assistance. Then I felt worse they didn’t seem to care. I spoke with SF Legal Aid at Hastings Law. They advised me to draft an open demand letter which I did. I am now waiting to hear from them. I really feel they gave me wrong contact name and or contact of their Legal Team. I am requesting a settlement of 2,000 due to severe harassment, emotional distress and failure to assist me in following through with a serious complaint in a timely fashion. Thank you for your time. Highly upset customer of 40 years. August Lopez

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173. a month ago I was shorted 20 pills of oxycodone. I went back to the store to complain to the pharmacist and he said he counted them twice. I handed the prescription bottle to him and said you count them. he said he didn’t need to. he said he would give me the 20 pills that were missing. 2 minute later he said give me the bottle and he would put them in it. he asked if I wanted to count them and I said I would count them when I get home. I went there today 9-13-18 for a refill of the same med. He gives me a hard time and tells me there’s a 24 hr. wait time even though the prescription is dated for todays date. Walgreen policy he says. well that’s BS, other pharmacist fill it in a couple of hours. He is the only pharmacist that thinks it fun to give me a hard time and wait 24 hrs. He will short me 20 pills and lie and say he counted them twice. what plans he had for these pills only he knows. I’ve been a customer of Walgreens for 23 years. I’m sick of his attitude. I’m located in Tucson AZ the Walgreens store # is #06645 My name is G Williams

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174. Are the Walgreens Techs allowed to be given a tip, discreetly? They are 100‰ worthy for the professional treatment, the most amazing thing is how attentive & detailed the tech always is.

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175. Walgreen in Treeline and Fort Myers is the worst- They tell you what medication to take or you are taking them too long- who is the doctor here- the Walgreens- or my doctor- and they deny the doctor’s request- uncalled for.

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176. Today Mar. 6,2017 I went to purchase Revlon 150 Red…Yellow sale tag said 2 for $6.00..I picked up the box noticing there weren’t any more on the shelf…Checked with a floor rep who said there weren’t any more in the back…Yellow tag said $3.00 each…The Manager offer me the product at $3.00 or the Rain check …not both…How sad..I wasn’t trying to get over on her…I wanted what her store sales tag offered me. I wantef to buy the product and get a rein check…To no avail I left an unhappy customer: 190 Florissant( Poor Managerial skills

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177. I am in Walgreens San Leandro 15500 Washington Ave and I step over get something one of the employees there come up to my bf and grab my purse he didn’t even ask or say why and I turn around he say to my bf oh that not your bag then walks away.
     Everyone look at us like a criminal I do have my own business I never stole in my life it’s so embarrassing feeling that way, I feel so sorry for my bf and he almost a cop himself and he didn’t say a word he didn’t want to escalate the matter
     I get home call the store, they didn’t offer any reason why, no explanation, they wouldn’t even give me corporate number to complain. I hope we can resolve this matter.

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178. My 3 year old daughter was prescribed 14 days worth of an antibiotic for a middle ear infection. The pharmacist that checked me out at the counter gave me 1 small 28 ml bottle of the antibiotic. I asked her are you sure that this will cover the entire 14 days. She said well, it should cover 10 days at least days. Ummmm… that’s not going to work for me we are going to have to call the doctor to okay this. She said no it will be fine. Then she charged me full price even though I was short 4 days of medication. I had a meltdown and was then told they didn’t have the remaining medication and the rest would be delivered the next day and I could pick up the other part. I feel like if I was just the average person and not a medical professional I wouldn’t have known any different. How many people are they ripping off! Never using Walgreens again!

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179. Walgreen’s in Montgomery, AL. just charged me $125.75 for 300 ml which is a 1/4 of the medication prescribed. I contacted corporate and was told the medication is $9.99 cash price for all 1200 ml. What kind of company allows its pharmacists to price gouge but also refuse to refund the difference when confronted? You just lost a long time customer. He was rude, inconsiderate, and lacking any kind of compassion. My daughter just got out of the hospital and you better thank the Lord my concern is on her and not that employee because he wouldn’t need medication if I put another eye socket in the middle of his forehead. Think about that as you try to steal from people!

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180. I have been waiting on a $248.00 refund check for 3 weeks now and they tell me it will be 5 or 6 weeks it didnt take but 1 min to take my $ and i spend a lot there but i will take my business elsewhere

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     1. Adam H.post is exactly right i have been treated the same way and on 3 occasions i counted my pills and i was shorted some that were controlled, so i count my pills at the counter. i dont care if its 500 people, they will have to wait.

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181. I DO NOT LIKE WALGREENS. BEEN A PHARMACY CUSTTOMER FOR OVER 20 YEARS. THE LAST FEW TIMES I WENT, STAFF WAS QUITE RUDE AND TREATED ME LIKE A CRIMINAL. I HAVE NOT BEEN BACK FOR ABOUT 2 YEARS NOW AND WILL NEVER GO BACK. AND IT WASNT JUST ONE LOCATION. JUST ABOUT EVERY LOCATION THAT IVE BEEN TO HAVE ACTED THE SAME WAY. NOW I GO TO A LOCAL, WHO HAVE NEVER GIVEN ME TROUBLE. I DO NOT RECOMMEND WALGREENS WHAT SO EVER. THEY USE TO LIE TO ME AS WELL, IVE CALLED WALGREENS CORPORATE OFFICE AND THEY DID NOTHING. THIS CHAIN IS TO BIG I THINK AND ARE SYSTEMATICALLY DECREASING HEALTHCARE. IF I GO TO MY DOCTER AND HE PERSCRIBES A MEDICATION, I EXPECT TO BE ABLE TO GET IT FILLED, NOT LIED TO, TREATED BADLY OR GIVEN AN ATTITUDE! I KNOW OTHERS WHO HAVE HAD THE SAME EXACT PROBLEM FOR MEDICATIONS LIKE CELEXA, ANTIBIOTICS, AND OTHER MAINTENANCE MEDICATIONS. THIS COMPANY ARE THE REAL CRIMINALS!

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182. What is the phone number for employee relations or HR department.
     Can’t find it. thanks

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     1. Th Walgreens HR phone number is 1 800 825 5467

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183. I really appreciate that many Walgreens stores are open 24 hours. It has helped me a lot. thanks.

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