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Amazon Customer Service Phone Numbers.

Amazon’s customer service is no longer completely automated. You can now reach a real person through live chat, email or on the phone.

If you use the email form, you will also get an option for the company to call you back in 5 minutes on your home number. Order tracking, payment accounts and delivery address management is still automated though your Amazon account, however.

Amazon’s main customer service phone number for the U.S. or Canada is 1-866-216-1072.
The average wait is 4 minutes.
The customer care line is open for 24 hours, 7 days a week.
TIP: When you call Amazon, don’t press or say anything OR press 0.

Amazon also has an online automated system set up, which can be found at the official  Help Page. Scroll down the page and hover over “Need More Help?” for more options. Click on “Contact Us” to fill in the email form.

Amazon Email Form Customer Service.

Amazon has an comprehensive online email complaint and help service at Contact Us. Choose your category, answer a few questions, and the option to email or chat with customer service, or preferably, have the company call you on your home or mobile number.

Click the “Call me now” button to talk to a customer service associate. You can also choose to have them call you in 5 minutes.

For International customers, call: 1-206-266-2992 – charges may apply.

Amazon Customer Live Chat.

Actually Amazon does provide this service at their US website in the Contact Us section. Choose your category and issue and you will arrive at the ‘Chat’ option.

It just isn’t available in all countries, though.

Other Amazon Customer Service Numbers.

Automated Amazon Customer Service: 1-888-280-3321

Amazon Toll Free Customer Service number (alternative): 1-888-280-4364

Amazon Customer Service Email Contact: cis@amazon.com

Amazon Kindle Support Phone Number: 1-866-321-8851

Amazon AWS Support: AWS Support does not have a phone number. To speak with AWS Support over the phone, sign in to your AWS account, create a case in the Support Center, and choose the ‘Phone’ contact option.

Amazon Customer Care number for International customers: 1-206-266-2992. Charges may apply.

Amazon Canadian Customer Service: 1-877-586-3230

Amazon United Kingdom Customer Service Number: 0800 496 1081

Amazon India Amazon Customer Numbers:

Amazon India Customer Care Number: 022-30430101

Amazon India Toll Free Number: 1-800-30009009

Amazon India Business Services Customer Number: 1-800-419-7355

Contact Amazon on Social Media.

Amazon on Facebook

Amazon on Twitter

Amazon LinkedIn

76 thoughts on “Amazon Customer Service Phone Number

  1. My order for a PL-Q 28W Philips light has not arrived today and it ha been deleted from my orders and shows no record, however I have just found it in the “Your Orders Page I am VERY concerned over this matter

    Each Phone number which you show does not exist

  2. I had wrong parcel delivered I got someone else’s parcel , the Amazon app just sends you round and round in circles don’t get and answers and there are no phone numbers to ring very frustrating

  3. my son ordered shoes for me as i have Arthritis,bad hands ,swollen feet
    Shoes i got were impossible to get my feet into ,he paid to send back and within a week got the same shoes back again,Hope i have not paid twice ,and want to know where my refund is.Or are u illegally taking money from people?

  4. Hi, I received a recall message from you in June ti return my festoon lights due to Government recall and I posted them and you have received them but I still do not have a refund into my account. You owe me £49 plus £9 postage. Please can you look into it for me. Thanks

  5. For well over a year and despite talking to Amazon representatives on at least 4 occasions my account remains blocked because of a perceived ‘suspicious activity’. No solution has ever been found and it is frustrating in the extreme. I believe I have money in my account as a gift from family members that I cannot use and I cannot order books for my postgraduate university course.

  6. I bought i item I never received I fill a form to a refund one month ago and I never received, i don’t nothing else until this are resolved

  7. I bought iron through Amazon but it is not working now and warranty is still there.Tower T22008RG CeraGlide Cordless Steam Iron with Ceramic Soleplate and Variable Steam Function, Black and Rose Gold
    Sold by: Amazon EU S.a.r.L.
    Return window closed on 8 May 2023
    Condition: New

  8. I have just sent a complaint to you re Cerruti Femme spray for women50 ml£19.59 which I did not order but I have just seen that there is an auto delivery every 4months which I do not want Please can you delete / stop this order immediately

  9. Twice now amazon have wrongly taken an order which i did not place for Cerruti1881 Femme Eu de toilette spray for women50 ml. £19.59 was taken from my account & delivery is 18th Aug. I want a refund of that amount but I want to know how this happened without my knowledge

  10. I have cancelled my account and your still taking money out of my account please refund £8:99×2 July August

  11. I’ve been trying for weeks to add a new debit card without any success, I’ve tried to do it through my account but I’m getting nowhere.
    Kind regards
    Michael Powell

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