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Chase Customer Service Phone Numbers.

List of all the Chase Bank Customer Service phone numbers, email and mail addresses.

This page is not affiliated with or owned by Chase Bank Inc.

Chase Bank Customer Service Hours.

The Chase Bank customer support line is open 24 Hours per day, 7 days a week.

Chase Bank Customer Service Phone Numbers.

These phone numbers are the most popular numbers for reaching the Chase Bank Customer Care. Please use these numbers for general enquiries. For specific departments, like Auto Finance or Credit Cards, please see the bottom of the page.

Chase Bank Customer Service Primary Phone Number:

1-800-935-9935 (24/7)

Chase Online and Mobile Banking Phone Number (USA):


Chase Online and Mobile Banking Phone Number (International):


Chase Hearing Impaired Customer Service Number (TTY/TDD)

1-800-CHASETD (1-800-242-7383)

Chase Military Personnel and Veterans Phone Number (Domestic)


Chase Military Personnel and Veterans Phone Number (Overseas)



Chase Bank Customer Service Phone Numbers

– Other Departments.

Use these numbers to contact the Chase Mortgage, Auto Finance, Loans, Investments, Rewards departments and more.

Chase Bank Customer Service Phone Numbers For Additional Services
Chase Personal Banking Customer Service 1-800-935-9935
Chase Auto Finance Customer Service Phone Number 1-800-336-6675
Chase Home Equity Phone Number (New Customers) 1-888-342-4273
Chase Home Equity Phone Number 1-800-836-5656
Chase Mortgage Support (New Customers) 1-800-873-6577
Chase Mortgage Support 1-800-848-9136

TTY: 1-800-582-0542

Investments and Retirement Planning (For Chase Investments) 1-800-392-5749
Investments and Retirement Planning (For Money Market Accounts or IRAs/CDs) 1-855-800-8053
Chase Student Loans 1-800-487-4404
Chase OnePass Plus or MileagePlus Card 1-800-888-8756
Chase Rapid Rewards 1-800-792-0001
Chase Phone Number For Lost Cards 1-800-945-2006
Chase Freedom Cards 1-800-524-3800

Chase Credit Card Customer Service Phone Numbers.

Chase Bank Phone Number For Credit Cards
Personal Credit Cards (USA only) 1-800-432-3117
Personal Credit Cards (International) 1-302-594-8200
Business Credit Cards (USA) 1-888-269-8690
Business Credit Cards (Internationals) 1-480-350-7099
Credit Card Payment By Phone 1-800-436-7958

Chase Small Business Customer Service Phone Numbers.

Chase Bank Phone Numbers For Small Businesses
Business Banking Phone Number (For existing account) 1-800-CHASE38 (1-800-242-7338)
Chase Business Banking (information) 1-800-CHASE24 (1-800-242-7324)

All numbers are taken from Chase Support.

Chase Bank does not offer a Live Chat customer service.

JP Morgan Chase Bank Mail Addresses.

Chase Bank has different postal addresses for different departments.

Chase Bank Personal Banking Mail Address:

National Bank By Mail
P O Box 36520
Louisville, KY 40233-6520

For deliveries with a courier, please use this postal address:

National Bank By Mail
Mail Code KY1-0900
416 West Jefferson, Floor L1
Louisville, KY, 40202-3202, United States

Chase Bank Credit Card Services Address for Payments.

P.O. Box 94014,
Palatine, IL 60094-4014.

Chase Mortgage Customer Service Address:

Attn: Customer Service Research
Mail Code: OH4-7302
P.O. Box 24696
Columbus, OH 43224-0696

Chase Bank Cards General Correspondence address.

Card Services,
P.O. Box 15298,
Wilmington, DE 19850

Store-branded Chase credit card services address:

Cardmember Services

P.O. Box 15148

Wilmington, DE 19886-5148

Chase Bank  Active Duty Military address.

SCRA enrollment for Card member Services,
P.O.Box 94252,
Palatine, IL 60094-4252.

Chase Bank Customer Service Email Address.

To contact Chase via email please go to their Secure Email page to send your message direct to their customer service. You must log in with your Chase Online Banking login name first.

How to Complain to Chase Bank.

If you have a complaint about a Chase Bank service or product, then your best bet is to either call the customer service department on 1-800-935-9935 or the Chase Bank Complaint line on 1-877-242-7372 from the USA. You can also send an email from within the Chase Online Banking platform.

If your time is limited, you can also tweet your grievance to the Chase Twitter Supports service (Please, DO NOT include any personal account information).

Please tweet to: @ChaseSupport

This is the official customer service Twitter handle for Chase Bank. It is available from Monday–Friday 7 AM–11 PM ET and on Saturday from 8 AM–8 PM.

If you have exhausted all avenues, but not getting anywhere with your complaint, you can file a complaint with the Federal Reserve. You can file a complaint if you think a bank has been “unfair or misleading, discriminated against you in lending, or violated a federal consumer protection law or regulation”. Read more about how to file a complaint here.

Chase Bank Resources.

Chase Bank on Facebook

Chase Bank on Twitter

Chase Bank on LinkedIn

Chase Bank ATM and Branch Locator.

Chase Bank Customer Support and Help Page.

You can leave a review of your JP Morgan Chase Bank experience, below

7 thoughts on “Chase Customer Service Phone Number

  1. Very disappointed the way Chase handled my auto loan payoff, i had to make 4 phone calls, went in person to one of the branches mail the check on 2/25/22 and got my check back on 4/12/22, no one knows why they sent me the check back but now they want another $150 more for late charges, meanwhile they had the check all along, have no words about them, waited for someone to answer the phones 30-45 min each time i called

  2. Chase Auto Loan Section poor customer service just making their $8 an hour do not care. Title release are unavailable did not release title to State for tags, unable to verify if fax received or in process “as we don’t have access to that department” . After 3 call paid off loan took to another company to get my car titled.


  3. The last three years I have been trying to get Chase on the phone from Singapore whenever I’m on vacation and it is impossible. Now I have a new card which was sent to me by ups and I need to activate it but the recorded message says “we are experiencing technical difficulties, so please call later. This is the same problem I had when I tried to contact 3 years ago. So now it looks like I can’t use the card because I cannot get through to anyone from Singapore. I have tried all the numbers behind the card, even the international collect. Please advice.

  4. I recently drowned my phone, along with my contacts. One of those numbers was the one I send “bal” to Chase to get my balances. I still have the same phone number for my phone but I need to know what the bank’s number is?

    1. No matter which Chase account you’d like to access, always send your message to “24273” – or “Chase” on your keypad.

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