Verizon Customer Service Phone Numbers.
Verizon Wireless and Verizon FiOS have several customer care phone numbers available, all for different purposes. If you already have a Verizon mobile phone, you can dial *611 from your mobile phone to speak with a representative or to complain about a service.
We have also listed all Verizon FiOS phone numbers. Verizon Fios is the internet, phone and TV bundle service.
Verizon Wireless Customer Service phone number (USA).
Call: 1-800-837-4966 (1-800-Verizon).
Verizon Fios Wireless customer service is available via phone from 7 a.m. to 1 a.m. Monday-Friday and from 8 a.m. to 12 a.m. Saturday, and 9 a.m to 9 p.m on Sundays.
Expect a 20 minutes to 35 minute wait. To get through quickly, press #, enter zip code, press 4, then 2, then 1.
Alternatively, try calling 1-800-922-0204.
Verizon Prepaid Customer Service number.
The prepaid number is: 1-888-294-6804.
New Verizon FiOS Customers, Moving and Renewing.
Call 1-877-637-7606 if you want to order Verizon Fios.
This number is also for reporting that you are moving address or are trying to renew services.
Verizon FiOS Customer Service Number.
14 mins average wait. TIP: Keep saying “Operator”, until you get through.
Call center hours: 8am-9pm EST
Verizon FiOS Internet and TV Service Number.
15 minutes average wait. TIP: Press # instead of entering your number.
Call center hours: 8am-9pm
Verizon FiOS Technical Support Phone Number.
This number is for technical support: 1-855-480-4789
Verizon Wireless Customer Chat Service.
Verizon customers can use the live chat feature at the Verizon Wireless website to get immediate help from a representative, ask questions about plans and devices, or to lodge a complaint. CLick and Chat and choose your category.
Alternative Verizon Contacts.
There are other ways to contact the Verizon customer service.
New Wireless Customers: 1-800-538-2686
Verizon Fios Customer Service (Alternative): 1-888-553-1555
Credit Parking: 1-877-325-5156
Account Verification: 1-877-462-5825
Twitter Customer Support: Tweet to @VerizonSupport for the Verizon Twitter Customer Service.
Verizon Mobile Phone Shortcuts:
These are the shortcuts to get fast account information by text message to your mobile phone. Text or call one of the shortcuts on your phone to get your answer.
|#BAL (#225)||+||Send||=||Check balance||*611||+||Send||=||Check balance|
|#MIN (#646)||+||Send||=||Minutes used||*86||+||Send||=||Voice mail|
|#PMT (#768)||+||Send||=||Make payment||#PMT (#768)||+||Send||=||Make payment|
|#DATA (#3282)||+||Send||=||Data used|
|#UPG (#874)||+||Send||=||Upgrade eligibility|
Please share your Verizon experiences in the comment section.