American Airlines Customer Service Phone Number

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American Airlines Complaints & Customer Service Phone Numbers.

American Airlines Complaints.

How to complain to American Airlines.

Airline companies notoriously make it difficult to get through to a live person in their customer service departments, an American Airlines is no exception. The average wait time for AA’s Toll-Free Customer Service number is a reported 40 minutes.

America Airlines Customer Service Phone Numbers.

The main customer support number is: 1-800-433-7300.

A Spanish language support line can be found on 1-800-633-3711, and AA also operates USA support lines in Mandarin, Japanese and Portuguese, as well as dedicated reservations and support lines in every major market in the world (see below).

AAdvantage Program members can call 1-800-882-8880.

AA Air Miles Customer Service is at 1-800-349-3244. To request air miles, use the Air Miles Request Form or the contact form at

AA Business Extra Program is available at 1-800-433-1790. Press #2.

AA Technical Support can be reached on 1-800-222-2377, if you are having problems with the website. Hours: 6:00 a.m. – 2:00 a.m. CT daily

The US Missing Bags phone number is: 1-800-535-5225. Open 24 hours.

To report a Lost or Found item, use the form here.

An Automated Flight Information number is available at 1-800-223-5436.

The AA Refunds phone number is 1-918-254-3777. Press #4, then press #4 again.

AA Baggage Delays can be found on 1-800-535-5225, but the average wait is 52 minutes.

Reservations TDD: (hearing and speech impaired): 1-800-543-1586 (24/7)

AAirpass Customer Service: 1-800-433-6355
hours:8:00 a.m. – 5:00 p.m. (CT) Monday – Friday

Admirals Club: 1-800-237-7971
hours:8:00 a.m. – 6:00 p.m. (CT),Monday – Friday

American Airlines Credit Card: 1-800-733-2654 (24/7)

AA Group Travel phone number: 1-800-AA1-CALL, 1-800-221-2255
hours:8:00 a.m. – 7:00 p.m. (CT) Monday – Friday

AA Vacation Packages: 1-800-321-2121 (24/7)

Hotel & Car Bookings: 1-800-960-7163

AA US Trip Insurance: (Allianz Global Assistance) 1-800-628-5404


American Airlines Complaints Email Form.

Alternatively, then AA complaints  or questions can be asked via the AA Email Form. Choose a subject, i.e missing bags, customer relations, complaints, then enter your contact information and explain your issue or question.

American Airlines Twitter Support.

The Twitter handle @AmericanAir is very popular for minor complaints and issues. Find the Twitter Support page here. This Twitter page is very active and customers can expect an answer in minutes.

American Airlines Customer Service Mailing Address.

Use these mailing addresses to send complaints in writing:

P.O. Box 619616, Dallas Fort Worth Airport, TX 75261-9616


Customer Relations Team
American Airlines Customer Relations
4000 E. Sky Harbor Boulevard, Phoenix, AZ 85034.

For more info, visit American Airlines’ Contact Us page.

American Airlines Missing Bags Phone Numbers.

USA missing bags.1-800-535-5225 24 hours
Calling from Asia.

Calling from Europe.


American Airlines Reservation/Ticket Change Phone Numbers.

USA and Canada phone numbers.

Language Phone Hours (CT)
English 800-433-7300 24 hours
Spanish 800-633-3711 24 hours
Portuguese 866-824-8717 6 a.m. – 7 p.m.
Japanese 800-237-0027 6 a.m. – 12 a.m.
Mandarin Chinese 800-492-8095 7 a.m. – 12 a.m.
Hearing & speech impaired 800-543-1586 24 hours

International phone numbers.

Not all international calls are toll free.

Africa phone numbers.

Asia/South Pacific.

Caribbean and Bermuda.

Europe and Russia.

Mexico, Central and South America.

Middle East.


Please share your experiences, praise or complaints about American Airlines in the comment section.

2 thoughts on “American Airlines Customer Service Phone Number

  1. sometimes passengers are facing many problems because they don’t have any information about how to complain in airlines and how to use customer service. you want to know information about your ticket and flight.

  2. My name is Angela Palm and was harassed on a flight. I contacted the airlines and was told my James Miri that American Airlines does not care about the trauma that myself and my daughter we subjected too. I need someone to call me ASAP at 412 420 xxxx

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