CVS Headquarters

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CVS Headquarters.

Everything you need to know about CVS Health, their corporate office and their customer service operations.

We have provided all available contact details for the company’s main departments, including the CVS Customer Service phone numbers, CVS Corporate Office address, Investor, Media Relations, and Careers pages, as well as a detailed guide on how to complaint to CVS and CVS Caremark.

About CVS.

CVS Health is a Rhode Island corporation that was established in 1996, although its origins can be traced back to the 1960s, when Melville Corporation / Consumer Value Store began selling health and beauty products in Massachusetts. The company expanded considerably during the 80s, when it became one of the largest pharmacy chains in the US.

CVS is now a public Fortune 500 company with more than 9,500 stores across 49 states. The company has several subsidiaries, including CVS Pharmacy, MinuteClinic, CVS Caremark, and Omnicare.

CVS Corporate Office Contacts.

Use the contact details below to reach the CVS corporate headquarters in Rhode Island:

CVS Headquarters Phone Number.
+1-401-765-1500

CVS Headquarters Switchboard Hours.
Monday – Friday 9 a.m. to 5 p.m. (Eastern Standard Time)

CVS Headquarters Address.
1 CVS Drive, Woonsocket,
Rhode Island, 02895
USA

CVS Executive Team.

The is the complete leadership team at CVS.

Larry J. Merlo, President and CEO
David M. Denton, Chief Financial Officer
Helena B. Foulkes, Executive VP (CVS Health) and President (CVS Pharmacy)
Jonathan C. Roberts, President (CVS Caremark)
Troyen Brennan, M.D., Chief Medical Officer
Thomas M. Moriarty, General Counsel and Health Strategy Officer
Robert O. Kraft, Executive VP (Omnicare)
Lisa Bisaccia, Executive VP (Human Resources)
Andrew J. Sussman, M.D., President (MinuteClinic)
Stephen J. Gold, Chief Information Officer
J. David Joyner, Executive VP (Sales and Marketing)
Per Lofberg, Executive VP (CVS Health)
Eva Boratto, Controller and Chief Accounting Officer

CVS Board of Directors:

Richard M. Bracken
C. David Brown II
Alecia A. Decoudreaux
Nancy-Ann Deparle
David W. Dorman
Anne M. Finucane
Larry J. Merlo
Jean-Pierre Millon
Richard J. Swift
William C. Weldon
Tony L. White

CVS Careers and Jobs.

Visit this page to browse the current retail job openings with CVS. The page includes links to other opportunities in retail store management, pharmacy internships and store leadership internships.

The CVS Health LinkedIn page also lists the top US-based jobs at CVS. Nurses and physicians can email the HR team at minuteclinicjobs@cvs.com to enquire about job opportunities.

How to complain to CVS.

Call 1-800-746-7287 to reach the CVS Customer Service. Contact customer service agents are available from Monday to Friday from 8.30 a.m. to 7 p.m. (EST).

If your complaint is related to website and account problems or prescription management, you can call 1-888-607-4287 anytime between 8 a.m. and 11 p.m. (Monday-Friday) and 8.30 a.m. and 9 p.m. on weekends.

Written complaints can be sent to:

CVS Corporation, Customer Relations, One CVS Drive, Woonsocket, RI 02895.

An email form is available here and complaints sent using this method are usually replied to within 5 business days. Alternatively, you can send an email to customercare@cvs.com, if you have an issue, question or complaint.

Another fast solution for CVS Pharmacy customers is to tweet your issue at the handle @CVS_Extra here.

Omnicare Contacts.

Omnicare is a subsidiary of CVS Health and you can write to the at:

Omnicare, Inc. Corporate Offices
900 Omnicare Center
201 East Fourth Street
Cincinnati OH 45202

The Omnicare Phone Number is: 1-800-990-6664

Existing customers can also reach Omnicare by emailing: results@omnicare.com.

CVS Caremark Contacts.

For questions regarding Caremark prescription benefits, you can call the Caremark Customer Care toll-free phone number at 1-800-552-8159. For technical support, please call toll-free at 1-877-460-7766.

You can also write directly the CVS Caremark at:

CVS Caremark
Customer Care Correspondence
PO Box 6590
Lee’s Summit, MO 64064-6590

CVS Caremark also has a customer service email form available. Provide an email address or aphone number, if you want to be contacted by a Caremark representative.

Other CVS Resources.

Here you will find a compilation of additional CVS resources to help you find the right contact / department at this healthcare corporation:

Please share your experiences, praise or complaints about CVS and CVS Caremark, in the comment section.

108 thoughts on “CVS Headquarters”

I went to pick up my medicine at CVS on W. Market St. in Akron, Ohio. The lady behind the counter with Mary Ruth, got loud to nap her lips, and then you had a customer in my conversation, dipping, which I find disrespectful. this happened March 21st at 11:55 on West market on the corner Frank Boulevard and West market at the CVS. The girls smacked her lips and I smacked them back then you had a customer and all in my conversation being disrespectful you need to look at the video tape because I know they had cameras in there. I did nothing wrong, but check your worker she needs to be fired. She doesn’t have any people skills.

Manager at cvs dirchester rd Summerville sc She is rude treats her employees terrible I pray and Hope other managers are better in their stores than she is no wonder every time u go in there is a turn around of employees Sad

This is the second time this has happened with promotional products at the 13400 Immokalee Rd Naples FL location. I try to purchase a sale item (BOGO) and they clain they don’t have any in stock. Go home and place an online order of said item and pick up an hour later. This is the a recurring problem at this location.

I come to the drive-thru I thought what it’s supposed to be a drive-thru But when you come up you got to sit here for it 15 minutes in a Drive-Thru to wait to pick up A prescription Not the first time this has happened.